If you've never worked from home before, it can be hard to find a good remote job, especially outside the U.S.
But after, covering hundreds of companies with work-from-home jobs, I'll start using this page to document some of the companies that hire for work-from-home jobs with no phone calls required.
Just keep in mind that these won't always be available. It varies based on what the companies need.
So, you may need to bookmark this page and keep checking back in the future to see who's hiring.
Here are the non-phone work-from-home jobs you can get worldwide:
Table of Contents:
- Customer Advisor at Empire Flippers
- Content Specialist at Empire Flippers
- Toggl
- Coalition Technologies
- Support Superhero at Incsub
- 10Up
- Buffer
- Hubstaff
- Customer Support at Sticker Mule
- Technical Support at Help Scout
- Happiness Engineer at Automattic
- Email Specialist at Trafilea
- CampusPress Support Enthusiast at Incsub
- Technical Support Specialist at DNSimple
- Creator Support Agent at Podia
1. Customer Advisor at Empire Flippers
What you'll do:
- Provide chat support coverage M-F.
- Overlapping shift work conducts business primarily during 7 am to 10 pm Eastern Standard and/or Central Daylight time zones.
- Handle outbound calls. This may include discussions with potential buyers or sellers who want to understand how our process works.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Properly handle escalating unresolved queries to the next level of support.
- Build sustainable relationships and engage customers by taking the extra mile.
- Create tickets and provide general support work in Zendesk as needed.
- Update customer data and produce activity reports as needed.
- Preserve and grow knowledge of Customer Advisor procedures, recommending process modifications or improvements as needed.
- Communicate with colleagues via Slack messaging application.
- Attend weekly team calls via Zoom.
- Review documents sent by customers.
- Other duties as assigned.
Qualifications:
- Proficiency in English.
- Strong attention to details.
- People person – must enjoy helping others.
- Ability to closely follow processes.
- Strong client-facing and communication skills.
- Advanced troubleshooting, time management, and multi-tasking skills.
- Ability to ask questions whenever unsure about how to proceed.
- Be able to prioritize tasks quickly.
- Not easily overwhelmed by fast paced environment.
- You are proficient with Google Suite, Slack, Skype and Zoom.
Compensation:
- Around $142/day, according to Glassdoor averages
- Live and work from anywhere in the world
- “Twice a year we gather in a fun location and collaborate over the latest projects and ideas. Our meetups take place all over the world.”
- Unlimited vacation
- “We offer a fully paid Global Health Insurance plan so you are covered anywhere you go.”
- “We provide an annual stipend to support teammates with ongoing professional development through education and training.”
- “Our EAP provides a little extra assistance to help with counseling, legal guidance, substance abuse, elder / dependent care & much more.”
2. Content Specialist at Empire Flippers
What you'll do:
- Writing listing descriptions for new businesses going live on our marketplace
- Outreach to off-site publications and websites with a goal of creating 1 in-depth industry-related blog post per month.
- Optimize content with best SEO industry practices.
- Publishing story and data-driven blog content twice a month.
- Monitor mentions and backlinks across the web for potential content opportunities.
- Manage and improve the ongoing editorial calendar.
- Interviewing sellers for the RMRB podcast
Qualifications:
- An affinity for writing
- A can-do attitude
- A self-starter
- An immaculate attention to detail
Preferred Qualifications:
- A deep understanding of crafting written, story-driven content marketing pieces
- Strong emphasis on editing skills across various writing styles to ensure overall brand messaging remains top of mind
- Basic to intermediate social media knowledge
- Basic to intermediate SEO knowledge
- Basic to intermediate email marketing automation knowledge
- Basic to intermediate graphic design skills
- Journalism background (Especially in Amazon FBA, DTC e-commerce or SaaS related)
Compensation:
3. Most Jobs at Toggl
Toggle is a time tracking and reporting services company that has lots of work-from-home jobs available right now, especially related to software development.
Here, you can get hired for lots of jobs without experience as long as you do well on their skills tests.
Benefits:
- Freedom to choose when and where you work
- 24 days of paid time off a year, plus your local holidays
- Between 2 and 8 in-person meetups per year for team-building (expenses covered)
- Laptop and a €2,000 budget to set up your home office
- Reimbursement for co-working space membership or internet service at home
- Opportunities to attend trainings, workshops, and conferences
- Monthly reimbursement for gym membership, massage, and other wellness services
- Support for buying a phone, eyeglasses or tools you need for doing your best work
Check out the latest jobs at Toggl here.
Check out their Glassdoor reviews here.
4. Most Jobs at Coalition Technologies
Coalition Technologies is a web design and SEO company that also lets you take a skills test to apply for job instead of requiring lots of experience or a degree.
They have about 27 openings right now mostly relating to marketing, web design, etc.
Check out Coalition Technologies jobs here.
Check out their Glassdoor reviews here.
5. Support Superhero at Incsub
If you want a work-from-home customer support job that doesn't involve being on the phone and let's you apply without experience, I've got just the one.
It's the Support Superhero position at Incsub.
Incsub is behind some of the largest and most trusted WordPress products and services on the web.
What you'll do:
- Supporting our awesome members and customers
- Hanging out in the WordPress.org forums – being massively friendly, helpful and useful
- Assisting with and solving all manner of WordPress questions, with style!
- Co-ordinating with developers over bugs, features and cool new stuff
- Being an active part of the Incsub team
- Sharing cat photos, amusing videos, and animated gifs
Qualifications:
- Love people and love yourself!
- Have a really good familiarity with WordPress
- Along with amazingly great communication skills, ideally you’ll be a native English speaker, but we’re flexible on that
- Are a great team player, keen on working in an expanding, motivated, distributed support team
- Love impressive response times, typing speed (it matters) and the ability to really bang good stuff out
- Ability to code using PHP/MySQL and/or HTML/CSS
Benefits/Compensation:
- You will be provided with all of the tools, support, and backing you need to get the job done
- Offer very attractive working conditions for the right candidate
- 28 days paid leave per annum (up to 35 days)
- Opportunities for paid travel to attend WordCamps and other industry conferences
- Long service leave (3 months off paid) after you’ve been with us for a while
- Up to 2 months salary bonus based on company growth targets
- Technology budgets every three years, the longer you serve, the higher the budget
- General expenses budget yearly, the longer you work, the more you get
Links:
6. Most Jobs at 10Up
10Up is a company that specializes in finely crafted websites and tools for content creators.
They're a fully-remote company that hires worldwide for lots of software and web development type jobs that don't require you to be on the phone.
Here are some jobs you can find here:
- Senior JavaScript Engineer: Angular
- Web Strategist (Account Management)
- Web Strategist (Business Development)
- Senior Visual Designer & Production Specialist
- Senior Web Engineer
- Senior Team Lead
- Team Lead
- Senior JavaScript Engineer: React
- Associate Director of Business Development
- Senior Front End Engineer
- Senior Project Manager
- Audience & Revenue Strategist
- Web Engineer
- Front End Engineer
- Visual Designer
- UX Designer
- Systems Engineer
- Advertising Operations Strategist (Supply Side)
Links:
7. Most Jobs at Buffer
Buffer is a software application for the web and mobile, designed to manage accounts in social networks, by providing the means for a user to schedule posts on social media.
They're another fully-remote company that hires worldwide.
Plus, not only are most of their jobs non-phone, even their customer support ones are chat and email-only.
On top of that, they have some of the best benefits you'll see from a work-from-home company.
This means they are one of the best companies to look for worldwide, non-phone, work-from-home jobs at.
Here are some of the jobs you'll find here:
- Social Media Manager
- Customer Advocate
- Community Manager
Benefits:
- Competitive salary
- Get a laptop + $700 to set up your home office.
- Live and work wherever you like.
- Health Insurance.
- Extra money for learning and development.
- At least 3 weeks/year of minimum vacation, with no upper limit and currently we're working a 4-day workweek.
- 401(k) with 3% company match.
- When the company does well, all team members share the profits. 8-15% of profits are distributed annually to the team.
- 3 months of family leave for all parents, and more is possible.
- Company get-togethers twice per year.
- Get some extra cash for a co-working space or coffee shop work.
- Get a free Kindle and all the free books – digital, physical, and audio – you like, anytime.
- Take a 6-week Sabbatical, fully paid, after every 5 years with Buffer.
Links:
8. Lots of Jobs at Hubstaff
Another company that hires people worldwide for work-from-home jobs is Hubstaff.
Hubstaff is a workforce management platform that offers proof of work, time tracking, and payroll management, along with a remote talent finder and project management software.
Many of their jobs also don't involve being on the phone, including their customer support positions.
Here are some non-phone work-from-home jobs you can get at Hubstaff:
- Customer Support
- Mobile Developer
- Ruby on Rails Engineer
- Web Designer
Benefits:
- 100% Remote work.
- 25 days of Annual Paid Time Off.
- Annual Equipment/ Technology Stipend.
- Maternity / Paternity Bonus.
- Annual Training Allowance.
- Annual and Remote Retreats.
Links:
9. Customer Support at Sticker Mule
If you want to make around $21 per hour and not have to be on the phone all the time, check out these Customer Support Agent jobs at Sticker Mule.
Sticker Mule is a custom labels and packaging for food, beverage, medical and essential services support.
Here are the details:
What You'll Do:
- Respond to customer inquiries via email in a clear, concise, and comprehensive manner.
- Assist in writing and maintaining FAQs.
- Suggest opportunities to make customers happier for our product team.
- Suggest opportunities to improve the quality and efficiency of our customer service operation.
Qualifications:
- 1+ years' experience in a Customer Support role
- Exceptional writing skills (be clear and concise)
- Experience working remotely
Benefits/Compensation:
- $21.40/hour
- 401k plan with 4% employer match
- Health & dental insurance
- 4 weeks paid vacation
- $500 signing bonus
- Work from home
Links:
10. Technical Support at Help Scout
What You'll Do:
- Spend much of your day helping potential and current customers via email.
- You’ll troubleshoot potential bugs, document feature requests, and collaborate with the rest of the team to help elevate the voice of the customer at Help Scout.
- Specialists help a minimum of about 250 customers a month.
Compensation/Benefits:
- $73,000-$83,000 USD per year for this role, depending on your prior experience.
- Health and dental insurance is 100% covered for you and your family.
- They cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).
- 3-4 weeks of vacation per year in addition to public holidays, but there are no firm rules.
- After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off.
- 12 weeks of paid leave for all new parents.
- Up to $1,800 per year as a personal development stipend to improve your craft.
- A Mac laptop or equivalent of your choice, and a $1500 stipend so you can feel ready to work from home. They also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere.
- They also offer complete transparency about they company. Everyone has full access to business metrics and financial information about the company.
- See this page for more on benefits
Required Qualifications:
- You take initiative and ownership to see things through to completion. If it needs doing, you do it.
- You’re eager to take on challenges. When you don’t know something, you embrace the chance to grow and get better. Former teammates and managers would call you resilient and balanced.
- We work together as a team, and that means we encourage each other to improve as a team. You are self-sufficient and love the challenge of solving problems and learning new things.
- You have some experience working in Support or Success. You’re passionate about support and the important role it plays in a company, and you’re excited to build a customer-centric career.
- You welcome an environment where you can do great work independently.
- You’re patient, an active listener, and you’re naturally curious with a strong desire to learn.
- You’re an incredible communicator, fluent in written English. Your writing is clear and simple.
- Your empathy and self-awareness help you intuitively and proactively solve potential customer troubles. You’re a problem solver who goes out of their way to help people – always.
Preferred Qualifications:
They don't seem to have specific qualifications that they prefer but don't require.
Technical Requirements:
They seem to provide you with most of what you need for your home office. Other than that, they don't mention details about internet speed or other technical requirements.
Links:
11. Happiness Engineer at Automattic
What you'll do:
- Give stellar customer support via live chat, tickets, forums, and one-on-one screenshare sessions.
- Create detailed bug reports.
- Help people that use WordPress.com, WooCommerce, Jetpack, etc.
Qualifications:
- Experience with WordPress, HTML, and CSS.
- Must be fluent and eloquent in written English.
Compensation/Benefits:
- Estimated $71,893/year according to Glassdoor.
- Work from home worldwide
- They'll provide or reimburse hardware and software you’ll need, as well as books or conferences that promote continued learning.
- Coaching sessions to help you set and achieve professional goals.
- Open vacation policy with no minimum or maximum amount of days off per year, although they encourage you to take at least 25 days annually.
- Home office setup and coworking allowances.
- Company-sponsored life insurance.
- Open parental leave (including maternity, paternity, LGBTQ+, and adoption for all parents). If you’ve been with Automattic for 12 months, your leave up to 6 months is fully paid.
- WordPress-branded laptop at your four-year anniversary with the company.
- Paid three-month sabbatical encouraged every five years.
- Wireless headphones at your seven-year anniversary with the company.
- Expense a monthly subscription to a mindfulness app, such as Calm, Headspace, Ten Percent Happier, Waking Up.
- Virtual ergonomic consultations and access to a wealth of virtual ergonomic tips, stretch videos and yoga exercises.
Links:
12. Email Specialist at Trafilea
What you'll do:
- Implement the approved email mockup into Klaviyo & test the email with all the correct links: HTML and image-based email templates. Making use of third-party tools to spot opportunities to improve email content and templates.
- Database segmentation and implementation of specific campaigns based on cluster, communication and objective.
- Setup and run simpler and more complex AB tests through the tools and services we use, ensuring scalable set up and right targeting for a successful test.
- Supervise marketing content production. Your duties also include collaborating with the creative team (designers, copywriters) and other internal stakeholders that impact content.
- QA tested emails to guarantee a nice display across various environments (desktop, mobile). Participate in the template creation process by bridging the know-how that comes during the implementation & broadcasting.
- Deploy emails as planned for marketing purposes and also supporting other teams, such as Customer Support related communications.
- Active role in bringing innovation to the email channel, such as implementing Email Automation Tool, Segmentation Tool, Personalization Tool
- Track & report the results of marketing campaigns. Execute strategies to ensure we sustain a proper deliverability to broadcast to our 7+ million list.
- Optimize the customer journey to nurture and retain customers.
Qualifications:
- At least 1 year of hands-on experience with CRM, automation and personalization tools for e-commerce.
- Strong project management and organizational skills.
- Strong analytical skills with proven ability to transform data into insights and turn it into actionable initiatives (including both quantitative and qualitative data).
- A/B testing experience and growth mindset
- Passion for marketing, psychology and sales.
- Creative and relentless problem-solver.
Compensation/Benefits:
- You can expect to make around $25/hour according to Glassdoor
- Training budget
- Paid vacation
- Performance bonuses
- Access to coworking spaces
- Health insurance
- Technology stipend
- Physical and mental wellness programs
- Family leave
Links:
13. CampusPress Support Enthusiast at Incsub
If you want a work-from-home customer support job that doesn't involve being on the phone and let's you apply without experience, I've got just the one.
It's the CampusPress Support Enthusiast position at Incsub.
Incsub is behind some of the largest and most trusted WordPress products and services on the web.
Here are the job details:
What you'll do:
- Providing support by email to our Edublogs and CampusPress customers.
- Assisting with and solving all manner of WordPress questions, with style!
- Contributing to testing and QA with updates to WordPress core, plugins, and themes.
- Coordinating with developers over bugs, features and cool new stuff.
- Being an active part of the Incsub team.
Qualifications:
- Have a really good familiarity with WordPress, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
- Amazingly great communication skills
- Impressive response times, typing speed (it matters)
- Interpersonal skills, including the powers to swiftly build rapport with both current and potential customers
- Are a great team player, keen on working in an expanding, motivated, distributed support team
- Enjoy collaborating with others and don’t back down from a challenge
- Love people and love yourself!
Benefits/Compensation:
- You will be provided with all of the tools, support, and backing you need to get the job done
- Offer very attractive working conditions for the right candidate
- 28 days paid leave per annum (up to 35 days)
- Opportunities for paid travel to attend WordCamps and other industry conferences
- Long service leave (3 months off paid) after you’ve been with us for a while
- Up to 2 months salary bonus based on company growth targets
- Technology budgets every three years, the longer you serve, the higher the budget
- General expenses budget yearly, the longer you work, the more you get
Links:
14. Technical Support Specialist at DNSimple
Check out this very easy $270/day, non-phone work-from-anywhere job with flexible hours:
It's the Technical Support Specialist position at DNSimple.
DNSimple provides a comprehensive API and web interface for domain management automation to customers around the world.
What you'll do:
- Be the last point of escalation for the Customer Success Team on technical issues.
- Resolve technical issues confidently using available resources.
- Help manage the issue backlog, assisting developers with priority and reproduction, and assisting the Customer Success team with explanations, verification, and workarounds.
- Assist with creating tools used by our internal teams to support customers.
- Contribute to internal documentation on technical troubleshooting and issue resolution.
- Be an inspiring and supportive teammate by providing feedback, idea generation, teaching, learning.
Requirements
- You have experience working on a distributed team.
- You have experience working in customer support.
- You have excellent English writing and comprehension.
- You are in, or can work in, the UK or European time zones
- You have experience with DNS.
- You love to troubleshoot and debug issues. The harder the challenge, the deeper you want to go.
- You’re detail oriented, understanding that noticing the smallest detail can mean the difference in reproducing a tricky issue.
- You are upbeat and will be empathetic to customers
- You’re eager to brainstorm new ways to connect with customers
- You love to take on a challenge and learn new things. DNSimple is a complex product in an ever-evolving space and the work is challenging – but also deeply rewarding.
Compensation/Benefits
- Salary range: $60,000 – $70,000 USD depending on experience
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Work From Home
- Company Meet Ups
Links:
15. Creator Support Agent at Podia
Podia allows you to build websites, sell courses and digital products, and host communities.
Here’s what you’ll do:
- Develop a solid foundation in our products and best practices for using Podia in order to be experts for our creators
- Respond courteously, effectively, and quickly via chat and email to creators’ questions, meeting or exceeding our team’s Service Level Agreements and CSAT goals
- Troubleshoot and log bug reports with our developers, keeping creators updated along the way
- Migrate creators (downloading/uploading content, setting up courses, importing customer lists, etc.) who need some help switching over from other platforms
- Provide feedback to Support Leadership on opportunities to improve the efficiency and quality of support we provide
Requirements
We’re looking for someone with:
- Really, really, really good writing skills, who can rewrite this bullet to make it sound better
- Ability to meet people where they are: you can take screenshots and record videos for creators like a boss
- Time management and organizational skills to successfully balance multiple priorities
- Problem-solving skills and technical troubleshooting chops
- Support experience. You know what it takes to make customers happier than they were before they met you
It’d be REALLY great if you also:
- Have created and / or sold an online course, digital download, or community before
- Have experience with help desk software and tools like Linear, Zoom, Basecamp, and Slack
- Have experience working remotely and access to a stable internet connection
- Have worked with digital creators before
Podia Interview Questions:
What caught your eye about Podia and this role?
Benefits
Here’s what you’ll get if you join us:
- Extreme autonomy. No micro-managing here. You’ll be given high-level direction and the skills to set you up for success
- That said, the rest of the team is always ready to lend a hand—or even an ear if you just need to bounce around some ideas
- Competitive compensation and equity in a rapidly-growing company. We want to hire the best people, and we’re ready to pay for them. We use a standardized salary scale set at the 90th percentile of US salaries for each role—regardless of where you are in the world
- 401(k) match, health insurance, and other medical benefits (US-based employees)
- Work from anywhere with a stable internet connection
- You’ll be working with a diverse team from a range of countries and backgrounds. We work hard to make Podia an inclusive workplace for everyone
- We have a rapidly growing base of passionate customers. Your work will be seen and appreciated by many people
- Great benefits which include three weeks paid vacation (plus another week during the December holidays), sabbaticals every three years, professional development credit, paid family leave, a new laptop every three years, and more
- (Paid for) annual retreats to spend time with the team and have fun together (or a still-pretty-great virtual retreat when there’s a global pandemic)
- The chance to connect with some of the best creators in the biz
- Named one of the “Best Remote Companies to Work For in 2022” by We Work Remotely, we’ve been around since 2014, have the greatest customers in the world, and a team that will stop at nothing to help our creators win. If this sounds like something you’re interested in, let’s talk!
Links:
Also, check out:
New Work-From-Home Jobs Available Right Now
1 Response to "14 Worldwide Work-From-Home Jobs with No Phone Calls"
Hi Bryant. Hope you stay healthy and safe. Thank you for sending this work-from-home jobs. This company Toggl their monetary is British pound. How do I find out if employees in the USA get paid dollars?