Another great customer support job you can get while working from home worldwide is the Customer Experience Associate position at Peerspace.

Peerspace is a peer-to-peer marketplace for booking space for events, meetings and productions.

Here are the job details:

Links:

What You'll Do:

  • Help build our customer support and success processes from the ground up, which means that there is no task too small nor too big for you to tackle
  • Provide friendly and efficient service to Peerspace hosts and guests to make sure they have a seamless, no-hassle booking experience
  • Identify and execute on opportunities to surprise and delight our hosts and guests
  • You will serve as a first point of contact for onboarding hosts or recommending locations and services to guests
  • Engage customers thoughtfully and professionally via existing and support channels (phone, email, live chat, etc.)
  • Drive improvements in the customer experience and our internal workflow

Qualifications:

  • A passion for problem solving, interacting with customers, and teaching best practices to others on the team
  • Exceptional oral and written communication skills
  • Strong interpersonal skills
  • Comfort in prioritizing across potentially competing opportunities / demands
  • Technical aptitude and the ability to pick up new technology quickly
  • Bachelor's degree from an accredited University

Bonus Skills:

  • Enthusiasm for and experience with improving customer satisfaction and loyalty across broad functional areas and diverse geographies.
  • Familiarity with CRM systems (i.e. Zendesk, Salesforce IQ, Salesforce)
  • Previous, demonstrable experience with crafting online help resources
  • Previous experience with sales
  • Event planning skills

Benefits/Compensation:

  • Competitive salary with employee stock options and access to 401k and FSA/HSA
  • Medical coverage subsidized by Peerspace
  • Dental, vision, and disability coverage provided at no cost
  • Take-it-when-you-need-it vacation and sick days
  • $500 annual professional development allowance
  • 20% discount on all Peerspace booking
  • Apple laptop, 4K display, and stipend to setup home office
  • Monthly cell phone and internet credit
  • Coworking membership (in lieu of home office)
  • Quarterly in-person offsites and events for all team members (in Peerspace locations, of course)

Also, check out:

New Work-From-Home Jobs Available Right Now

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