Check out these $115-$219/day, legit data entry work-from-home jobs with no phone or degree needed.

Look for the WordPress Technical Support job at 10Up.

10Up specializes in finely crafted websites and tools for content creators.

What you'll do:

  • Provide clear, actionable, and accurate responses to user topics on plugin forums within defined SLA
  • Conduct testing and troubleshooting on user-reported bugs, errors, and conflicts
  • File detailed bug reports via GitHub and actively communicate about them with engineering team and affected users
  • Conduct end-to-end testing on plugin releases and identify release follow-up needs for topics, documentation, and possible user questions
  • Work with other support team members as needed to answer user questions
  • Attend regular meetings with plugin product and engineering teams to understand product roadmaps and upcoming releases

Qualifications

  • Knowledge of and familiarity with WordPress
  • Excellent written English communication skills in a customer service setting, including the ability to effectively adjust communication styles based upon user needs
  • Exceptional attention to detail
  • Able to think logically and creatively to effectively resolve users’ issues
  • Able to prioritize and manage tasks and topics across multiple products
  • Strong self-discipline and the ability to work independently

Helpful, but not required:

  • Knowledge of and familiarity with Google services, including Google Analytics, AdSense, AMP, Search Console, and/or Optimize
  • Comfort with browser developer tools
  • Basic understanding of WordPress development and web development
  • Remote working experience appreciated

Compensation/Benefits

  • $58,000/year estimated, according to Glassdoor
  • Paid time off & holidays
  • Bonus opportunities
  • Professional development budget
  • Paid parental leave
  • Flexible work schedule
  • Annual all-team Summit!
  • Health Insurance (Regional)
  • Retirement Plans with Company Match (Regional)

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Justin Bryant
Justin Bryant

I'm an entrepreneur, fitness freak, artist, car enthusiast, sports fan and self improvement addict. My goal is to help people be their best and create incredible businesses that change the world.

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