Last Updated on September 23, 2026 by Justin Bryant
CVS Health is hiring a full-time remote Outbound Call Center Sales Rep through Signify Health. The job starts at $15 per hour, offers unlimited biweekly commission potential, includes ten days of paid weekday training, and provides a computer, monitor, keyboard, and headset.
The major catch belongs at the top: this is a high-volume phone-sales position. The official listing targets an average of 50 outbound calls per hour, 300 to 400 dials per day, and 25 scheduled healthcare evaluations per day. It is best for someone comfortable with scripts, rebuttals, tight performance goals, and a fixed call-center schedule. The official application was active when checked on September 23, 2026.
What Is CVS Health?
CVS Health is a large U.S. healthcare company whose businesses include CVS Pharmacy, Aetna, Caremark, Oak Street Health, and Signify Health. This opening supports Signify Health, which works with health plans and healthcare organizations to connect members with in-home and virtual health evaluations.
The posting calls the public-facing position an Outbound Call Center Sales Rep. Inside the description, the work is also described as a Member Engagement Coordinator role.
Pay and Benefits
CVS lists a $15 hourly starting rate plus unlimited biweekly commission potential. The posting also displays a broader $15.00-$26.93 job-grade range, but its standard disclosure says that figure may represent an hourly rate or an annual full-time salary for jobs in the grade. Because the opening specifically names $15 as the starting hourly rate, applicants should not assume that every candidate can start near $26.93.
Listed benefits include:
- Medical, dental, and vision insurance beginning the first day of the month after the start date
- Paid time off
- 401(k)
- Employee stock-purchase program
- Tuition reimbursement
- Employee discounts
- Bonus, commission, or short-term incentive eligibility
- Ten days of paid training
- Company-provided computer equipment and headset
Eligibility rules and complete plan terms are not included in the posting. Confirm them during the hiring process.
Job Highlight: Outbound Call Center Sales Rep
This role contacts Medicare Advantage and Medicaid health-plan members to explain and schedule free in-home or virtual health evaluations. Calls are placed through an automatic dialer, and representatives follow more than 20 approved scripts while answering objections and helping members understand the service.
The job is heavily measured. CVS names daily appointment targets, dial volume, call handle time, quality, productivity, schedule adherence, and attendance. That can suit someone who likes clear goals and commission-based upside, but it is a poor fit for anyone specifically seeking quiet back-office or low-phone work.
Key Responsibilities
- Make outbound calls to eligible health-plan members through an automatic dialer
- Explain free in-home and virtual healthcare evaluations
- Schedule, reschedule, and cancel member appointments
- Follow approved scripts and respond to questions or objections professionally
- Work toward daily dial, appointment, quality, attendance, and productivity goals
- Monitor call and appointment results in reporting systems
- Escalate complaints and sensitive issues to a manager
- Handle protected health information under HIPAA and privacy rules
- Participate in coaching and side-by-side review sessions
Qualifications
CVS asks for:
- At least one year of call-center experience or two years of general work experience
- Strong verbal communication and a friendly, persuasive phone style
- Comfort using scripts and responding to objections
- Ability to work in a fast, metric-driven environment
- Strong computer skills and comfort using several systems during calls
- Ability to follow fixed start, break, lunch, and end times
- A quiet home workspace and reliable internet
- Successful completion of a background check
A high-school diploma or equivalent is listed as preferred rather than mandatory. Prior outbound call-center, auto-dialer, high-volume, or scripted-sales experience is also preferred. The listing does not require a college degree.
Resume Keywords
Use these terms only when they accurately describe your experience:
- Outbound calling
- Call center
- Member engagement
- Appointment scheduling
- Automatic dialer
- Script adherence
- Objection handling
- Customer service
- Healthcare scheduling
- Medicare Advantage
- Medicaid
- HIPAA
- Performance metrics
- Quality targets
- Schedule adherence
- Complaint escalation
- Data entry
- Multisystem navigation
- Remote work
Specific numbers can make relevant experience more credible. Applicants might truthfully document daily call volume, appointments scheduled, conversion rates, quality scores, or schedule-adherence results from prior work.
Location and Schedule
The Workday location panel displays remote locations in South Dakota, Mississippi, Idaho, Virginia, Georgia, North Dakota, North Carolina, South Carolina, Indiana, Utah, and Kentucky. The body of the same official posting says the role is available in the continental United States. Because those two signals are not identical, applicants outside the 11 displayed states should confirm eligibility before investing time in the application.
Training lasts ten business days, Monday through Friday, 8:00 a.m. to 4:30 p.m. Central. Call-center operating hours are Monday through Sunday, 7:00 a.m. to 7:00 p.m. Central. The actual 40-hour weekly shift is assigned during training.
Home internet must provide at least 100 Mbps download, 10 Mbps upload, and latency below 60 milliseconds. CVS provides the core computer equipment, but the employee supplies workspace furniture and a quiet work area.
Closing Notes
This opening stands out because it combines a recognizable employer with an accessible experience path, paid training, equipment, benefits, and uncapped commission potential. It best fits someone who has already handled customers by phone and wants a structured, goal-driven remote job.
The intensity is the real decision point. A target of 300 to 400 dials and 25 appointments per day is much closer to high-volume outbound sales than general customer service. The location wording also needs confirmation if the applicant does not live in one of the 11 states displayed by Workday. The official requisition is R1007959, and the listing was last checked on September 23, 2026.
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