Last Updated on September 22, 2026 by Justin Bryant
Instacart is hiring a remote Billing Operations Associate to manage invoices, billing records, contract requirements, credits, refunds, and month-end work for its retail-partner portfolio. This is a full-time, non-exempt opening available in most U.S. states.
The role asks for at least two years of experience in billing operations, accounts receivable, order-to-cash, or similar work. Instacart lists location-based pay figures from $28.37 to $32.94 USD, but the official posting does not identify the unit. Applicants should confirm whether the listed amount is hourly or uses another basis before relying on it. The application was active when checked on September 22, 2026.
What Is Instacart?
Instacart is a grocery technology company that connects customers with retailers for delivery and pickup. The platform also gives retailers and brands tools for e-commerce, advertising, fulfillment, and other digital operations.
Instacart describes its workplace as “Flex First,” meaning many employees can choose where they work while participating in periodic in-person events. This opening sits in Accounting and Finance and supports the billing relationship between Instacart and its retail partners.
Pay and Benefits
The official listing divides eligible locations into two pay groups:
- $31.25-$32.94 USD for Colorado, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, and Washington, D.C.
- $28.37-$29.81 USD for Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Utah, West Virginia, Wisconsin, and Wyoming.
The posting labels the role full-time, regular, and non-exempt, but it does not state the pay unit next to those figures. Confirm the unit and the range for your permanent work location with Instacart. The listing links to Instacart's broader benefits information but does not enumerate role-specific plan terms in the job description.
Job Highlight: Billing Operations Associate
This is a transaction- and records-focused finance-operations role. The associate would help run recurring billing cycles, calculate and deliver invoices, process credit and debit memos, issue refunds, maintain Oracle workbooks, and review commercial contracts for billing requirements.
The work appears best suited to someone who enjoys spreadsheets, detailed written records, reconciled numbers, repeatable controls, and deadline-driven monthly cycles. Billing inquiries and cross-functional communication are part of the job, but the posting does not describe a customer phone queue or routine calling. That is not a promise of zero phone or meeting work.
Key Responsibilities
- Calculate, generate, and deliver invoices by email and third-party portals such as Ariba
- Process approved credit memos, debit memos, and refunds
- Build and maintain Oracle workbooks for new and amended contracts
- Review commercial contracts and identify their billing requirements
- Complete peer reviews of invoice calculations for accuracy
- Respond to billing inquiries and escalate complex disputes
- Support audit requests and complete ad hoc finance projects
- Follow standard operating procedures and internal financial controls
- Help complete accurate and timely month-end billing work
Qualifications
Instacart requires:
- Two or more years in billing operations, accounts receivable, order-to-cash, or similar work
- A foundational understanding of invoicing, ERP workflows, and accounts receivable fundamentals
- Expert spreadsheet skills in Google Sheets or Microsoft Excel
- Familiarity with Oracle or another ERP system
- Familiarity with Salesforce or another CRM
- Strong accuracy and attention to detail in a high-volume workload
- Professional communication and the ability to work across teams
- The ability to follow controls, identify exceptions, and escalate when needed
Experience with Alteryx, SQL, marketplace or subscription billing, advertising billing, AI-assisted process automation, or cross-functional work with Finance, Legal, or Sales is preferred. The listing does not name a college degree among its minimum qualifications.
Resume Keywords
Use these terms only when they accurately describe your experience:
- Billing operations
- Accounts receivable
- Order-to-cash
- Invoice generation
- Credit memos
- Debit memos
- Refund processing
- Month-end close
- Commercial contracts
- Oracle
- ERP workflows
- Salesforce
- CRM
- Google Sheets
- Microsoft Excel
- Ariba
- Audit support
- Internal controls
- Standard operating procedures
- Data accuracy
- Process automation
Strong applications should quantify billing volume, error reductions, on-time close performance, dispute resolution, spreadsheet improvements, or controls the candidate followed or improved.
Location and Schedule
This is a remote U.S. role that may be performed from any state except California, Connecticut, New Jersey, New York, and Washington. The job is full-time, regular, and non-exempt.
The posting does not state fixed daily hours, a required time zone, travel expectations, an equipment package, or a closing date. Instacart's Flex First description mentions regular in-person events, so applicants who need a permanently travel-free arrangement should ask whether this team has any attendance expectations.
Closing Notes
This opening is a good fit for an experienced billing or accounts-receivable professional who can manage a large volume of accurate, recurring work and is already comfortable with spreadsheets, ERP systems, and CRM records. The recognizable employer, broad multi-state eligibility, clear billing duties, and absence of a listed degree requirement give it a useful applicant hook.
The main limitations are the five excluded states, the two-year experience minimum, and the missing pay unit. The Greenhouse job ID is 8219806. The application was last checked on September 22, 2026.
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