If you want to work from home with great benefits, free equipment, competitive pay, and not be on the phone all the time, Zapier is the company to look at.
Zapier is a web-based service that allows end users to integrate the web applications they use.
They're also a very highly-rated company to work for. Check out their Customer Champion and Customer Champion, Core Support job details below:
What You'll Do:
- You'll help customers resolve their issues via email and chat.
- Work from anywhere
- Competitive salary ($29/hour estimated for customer support jobs)
- Unlimited vacation policy
- Great healthcare + dental + vision coverage
- Retirement plan with 4% company match
- Profit sharing
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Computer and software setup
- Professional development allowance
*Currently, healthcare and retirement plans are only available to US, UK, and Canadian employees.
- 1-2 years related customer support experience working with APIs or in the SaaS industry.
- You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).
It would be great if you have pervious experience troubleshooting APIs.
You get to pick your own equipment. They'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
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