If you want a high-paying, work-from-home chat job with no degree required to apply, check out the Customer Support Engineer position at Pagely.

Pagely is a company that specializes in managed WordPress hosting.

Check out the position details below:

What You'll Do:

  • Handle incoming support requests in a timely and professional manner.
  • Fully solve impressive problems in a tier-less support structure.
  • Communicate across departments to solve client problems and document solutions for teammates.
  • Meet deadlines critical to customer success.

Compensation/Benefits:

  • $99k/year estimated (Glassdoor)
  • 100% Remote Work
  • Competitive Salary
  • Healthcare Coverage (US Residents)
  • 401k w/ 4% match (US Residents)
  • Paid Vacation
  • Paid Parental Leave

Required Qualifications:

  • 3+ years of support experience (or educational and professional equivalent)
  • Must know LAMP/LEMP
  • Knowledge of networks and cloud computing
  • Firm understanding of WWW (domains, DNS, servers, web caching, etc.)

Preferred Qualifications:

  • WordPress/web hosting experience
  • WordPress core, themes, and/or plugin experience
  • HTML, CSS, and PHP/mySQL debugging experience
  • Familiarity with JSON, YML, and/or Linux command line

About You:

  • Excellent written communication
  • Passion for research and continued development
  • Creative solutions to complex problems
  • Ability to organize and prioritize effectively
  • Strong troubleshooting abilities
  • Ability to deliver exceptional results and communicate results to customers
  • Devoted communication to clients and team members
  • Self-motivated and disciplined
  • Ability to hold self and team members accountable
  • Growth mindset
  • Adhering to the golden rule for clients and team

Technical Requirements:

Pagely also didn't mention any technical requirements for you home office setup.

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Justin Bryant
Justin Bryant

I'm an entrepreneur, fitness freak, artist, car enthusiast, sports fan and self improvement addict. My goal is to help people be their best and create incredible businesses that change the world.

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