Last Updated on June 12, 2026 by Justin Bryant
Enova is hiring remote Small Business Customer Service Representatives.
This is a fully remote customer service position supporting Enova's small business lending brands. The company provides paid training and does not require prior call center experience, although customer service experience is preferred.
The starting pay is $17.50 per hour, with potential bonus opportunities.
They also have 34 total jobs available, if you want to see what else they have.
What is Enova?
Enova International is a financial technology company that provides online lending and financial services to consumers and small businesses.
The company uses artificial intelligence and machine learning technology through its Colossus platform to help expand access to credit while also providing technology solutions to financial institutions.
Enova operates multiple lending brands and serves customers across the United States.
Pay and Benefits
Pay Rate: $17.50 per hour
Additional Compensation: Performance-based bonus opportunities may be available.
Benefits
Full-time employees may be eligible for:
• Health insurance
• Dental insurance
• Vision insurance
• Mental health benefits
• 401(k) with company match
• Roth 401(k) option
• Paid time off
• Paid holidays
• Paid parental leave
• Sabbatical program for eligible employees
• Summer hours for eligible employees
• Employee recognition and rewards programs
• Charitable donation matching
• Paid volunteer day
• Employee resource groups and inclusion programs
Job Highlight: Small Business Customer Service Representative
Enova is seeking customer-focused representatives to support customers across its small business lending brands.
New hires participate in a four-week training program designed to help them learn the company's products, services, and customer support processes.
After training, representatives assist customers with account questions, payment processing, payment plans, and general support requests while delivering a positive customer experience.
Key Responsibilities
- Answer incoming customer calls and respond to customer questions.
- Help customers with payment processing, payment arrangements, and account-related requests.
- Explain products and services clearly while helping customers understand available options.
- Provide professional support through phone and written communication.
- Maintain accurate customer records and account information.
- Deliver a high-quality customer experience while handling a high volume of interactions.
Qualifications
- Prior call center experience is helpful but not required. Experience in fast-paced customer service environments is valued.
- Strong verbal communication, listening skills, professionalism, and empathy.
- Comfortable managing multiple tasks in a high-volume environment.
- Able to learn new software and work effectively in a remote environment.
- Capable of adjusting quickly to changing situations and customer needs.
Remote Work Requirements
This role is fully remote, but applicants must live in one of the following states:
• Arizona
• Iowa
• Idaho
• Illinois
• Indiana
• Minnesota
• Missouri
• New Mexico
• Nevada
• Utah
• Wisconsin
• Wyoming
Important Notes
Enova is currently unable to sponsor employment visas or transfer existing visa sponsorship.
Applicants must already be authorized to work in the United States.
Training Information
New hires complete a four-week training program covering both of Enova's small business lending brands before transitioning into customer support responsibilities.
Who This Job May Be Good For
This position may appeal to people who enjoy helping customers, communicating over the phone, and working remotely. It appears especially suitable for candidates with customer service experience who are looking to build skills in financial services and fintech.
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