Last Updated on September 19, 2026 by Justin Bryant
Fleetworthy is hiring a Business Operations Coordinator for a role the company explicitly describes as entry-level. The job is remote or hybrid in the United States, and the official listing says no prior tolling or transportation experience is required.
The work is more analytical than clerical. The coordinator investigates escalated customer and provider problems, analyzes CRM and usage data, documents findings, and works with operations, product, development, and toll agencies to address root causes. Numerical pay, employment classification, benefits, schedule, and equipment details are not disclosed. The application was active when checked on September 19, 2026.
What Is Fleetworthy?
Fleetworthy provides technology for commercial fleet safety, compliance, toll management, and weigh-station bypass. The company says its products support millions of vehicles and drivers and are used by many of North America's largest fleets.
This opening sits in Business Operations. It is designed to develop someone with strong analytical instincts into a technical troubleshooter who understands how customer issues, provider data, agency processes, and internal systems connect.
Pay and Benefits
Fleetworthy does not publish a pay range for this opening. The application asks candidates to provide salary expectations, so applicants should decide on a reasonable target before applying and confirm whether compensation is hourly or salaried.
The listing also does not state whether the role is full-time or part-time, whether benefits are included, or what equipment and home-office support are provided. Those missing details should be clarified early in the interview process.
Job Highlight: Business Operations Coordinator
The coordinator would investigate issues that have already been escalated beyond a basic support response. Instead of fixing only the immediate symptom, the person would trace the problem across provider data, toll-agency processes, customer records, and internal workflows to identify what caused it.
The job involves spreadsheets, CRM records, reports, documentation, and cross-functional problem solving. Customer contact happens on an as-needed basis, but the listing does not define the channel or frequency. It therefore supports entry-level, data investigation, documentation, and operations filters, but not a no-phone promise.
Key Responsibilities
- Investigate escalated customer and provider issues using CRM and internal data tools
- Trace problems to their root causes across systems and workflows
- Analyze case and usage data for patterns and recurring risks
- Identify possible revenue loss or violation risk
- Work with operations teams and outside providers to resolve issues
- Recommend process, reporting, dashboard, or product improvements
- Document findings and recommendations for teammates and product owners
- Engage with customers when needed
- Maintain knowledge of Fleetworthy's services
Qualifications
Fleetworthy calls this an entry-level position and says it is hiring for mindset and potential rather than an extensive resume. The listing specifically states that prior tolling or transportation experience is not required.
Applicants should have:
- Comfort using technology, spreadsheets, CRM records, and reports
- Basic Excel skills
- Strong analytical and problem-solving instincts
- The ability to break complex issues into manageable parts
- Time management and attention to detail
- Professional written and verbal communication
- The ability to work independently and with a team
The listing does not state a college-degree requirement or a minimum number of years of experience. That does not mean every applicant will qualify; the employer still expects credible examples of analytical thinking, organization, communication, and learning unfamiliar systems.
Resume Keywords
Use relevant terms only when they accurately reflect your background:
- Business operations
- Root-cause analysis
- CRM
- Data analysis
- Excel
- Issue investigation
- Process improvement
- Workflow analysis
- Documentation
- Reporting
- Customer issue resolution
- Cross-functional collaboration
- Technical requirements
- Risk identification
- Time management
School, volunteer, internship, customer-service, administrative, or project examples can be useful when they demonstrate these skills honestly.
Location and Schedule
The official posting says United States (Remote or Hybrid), and the application asks whether the candidate lives in the United States. It does not publish a state-exclusion list, office-attendance requirement for remote hires, daily schedule, time zone, weekly hours, travel requirement, training plan, internet standard, or equipment policy.
Applicants should confirm that their state is eligible and ask whether the role is fully remote for their location. They should also clarify employment classification, schedule, and benefits before accepting an offer.
Closing Notes
This is the strongest accessibility-focused lead in the set because the employer explicitly labels it entry-level, requires no prior tolling or transportation experience, and does not state a degree or minimum years requirement. It may fit applicants who enjoy investigating problems, working with spreadsheets and systems, and explaining findings clearly.
The biggest catches are missing pay and benefits, undefined hours and classification, possible hybrid treatment depending on location, and as-needed customer interaction. The Greenhouse job ID is 4704294006. The application was last checked on September 19, 2026.
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