Work from home sending emails with these 5 no phone online jobs paying$15-$65/hour!
Table of Contents:
- Site123 – Sales Chat Specialist
- Sticker Mule – Customer Support Agent
- Sellfy – Customer Success Champion
- Incsub – Campuspress Support Enthusiast
- Zapier – Customer Champion
Sales Chat Specialist at Site123
If you want to work from home sending emails and other messages online without being on the phone, check this out:
It's the Sales Chat Specialist job at Site123.
Site123 is a free website builder.
Here are the details:
What you'll do:
- Availability to work a minimum of two full shifts per week (Shifts can range from 8-12 hours in length).
- Prefer candidates who can commit 1-2 years of working.
- The minimum availability required for our Telescribe position is 2 shifts per week; shifts range from 8 to 12 hours long
- Ability to type at least 50 words per minute preferred
- Must have a high school diploma or equivalent
- Must have fast/reliable internet/wifi
- Must have a private space to work
Qualifications:
- Experience and understanding of the website building field.
- Proven Experience of sales / customer service in general and via live chat.
- Excellent communication, analytical, listening and organizational skills.
- Excellent customer service skills and great enthusiasm for helping customers.
- Excellent time management skills, attention to detail and the ability to multi task.
- Knowledgeable of social media applications, such as Facebook, LinkedIn, Twitter, etc.
- Competent in MS office and web browser environments.
- English level – Fluent/Native.
- Availability to work during standard working hours and days in the U.S.
- A team player with excellent communication skills.
Advantages (Not Required):
- Additional languages.
- Knowledge of HTML and CSS.
- Experience with other website builder platforms.
Links:
Customer Support Agent at Sticker Mule
If you want to make around $21 per hour and not have to be on the phone all the time, check out these Customer Support Agent jobs at Sticker Mule.
Sticker Mule is a custom labels and packaging for food, beverage, medical and essential services support.
Here are the details:
What You'll Do:
- Respond to customer inquiries via email in a clear, concise, and comprehensive manner.
- Assist in writing and maintaining FAQs.
- Suggest opportunities to make customers happier for our product team.
- Suggest opportunities to improve the quality and efficiency of our customer service operation.
Qualifications:
- 1+ years' experience in a Customer Support role
- Exceptional writing skills (be clear and concise)
- Experience working remotely
Benefits/Compensation:
- $21/hour
- 401k plan with 4% employer match
- Health & dental insurance
- 4 weeks paid vacation
- $500 signing bonus
- Work from home
Links:
Customer Success Champion at Sellfy
Sellfy is an e-commerce platform for content creators and online businesses.
Who you are:
You are a reliable, thoughtful, patient, and empathetic communicator located in the U.S., preferably the Pacific Time Zone (PST) who is able to jump onboard with us immediately.
Ideally, you enjoy explaining things and helping to solve problems – you might even be a detective at heart who goes the extra mile to solve a riddle. You know how to investigate and look for answers on your own (especially when you don’t know anything about the subject at hand) just as you know how to pitch in during a team effort project. You are naturally proactive and able to apply innovative thinking to ordinary issues, comfortable to work independently with little supervision.
What you’ll do:
This role transcends traditional customer support as we truly try and listen to our users, to develop and expand our platform upon the insights we gain from them. So, we’re not looking to fill a simple Customer Service agent position answering tickets. We’re looking for an apt people-person who will help maintain and grow Sellfy’s customer loyalty while paying close attention to their needs and [indirect] feedback.
Your job includes identifying unmet customer needs and design flaws, and to offer suggestions on how to improve on these. We know that our Support Team members, you, are of tremendous importance for not only keeping our customers happy on the frontlines, but for being the link between them and our service. We don’t enforce a hierarchical structure at Sellfy in the conventional sense; we believe each team member plays a crucial role in making Sellfy greater.
Your day-to-day: You’ll be responsible for answering any incoming inquiries during your work hours and helping to resolve customer problems on your own, or with the help of the team if technical assistance is required. You’ll be handling customer inquiries via email, only. During the assigned hours, you are expected to check in to Sellfy’s inbox, periodically, respond to incoming tickets and log technical issues with the team if necessary. The volume can vary from day to day and you will log work hours according to the hours you spent handling tickets, rather than the entire time frame. Besides helping our customers, we hope for you to be part of other exciting projects that we have in our pipeline.
Must haves:
- Location in the Pacific Time Zone (PST), or willingness to work PST hours.
- Previous experience with email and chat support, preferably remote.
- Availablity to work weekdays and weekends, starting January-February 2023.
- Able to work as an independent contractor.
- A working laptop, reliable internet and a place to work from.
We need you to:
- Be an efficient and friendly communicator with immaculate English.
- Be able to prioritise your own time and meet your own deadlines.
- Have an almost annoying attention to detail.
- Think and work autonomously.
- Be eager to grow professionally.
- Be adept in the world of digital downloads, application software, and file types – if you don’t understand something, you’ll learn it quickly.
- Troubleshoot and problem-solve technical issues
It would be nice if you have:
- Experience working in startups, SaaS, e-commerce companies or selling online.
- Worked as an independent contractor
- Basic coding skills in HTML to the table.
- Experience with Help Scout, Asana, and Slack.
- Experience working with DNS records
What we offer:
- Remote and flexible work-from home lifestyle.
- A tight-knit team that values you and your opinions.
- Negotiable compensation for workspace costs, after 90 days.
- Freedom to share your own ideas for improvement.
- Opportunity for growth, leading proposed projects if in line with Sellfy’s mission.
- Annual team trips with SUPing, surfing & other activities (previous places we have traveled to include Barcelona and Croatia).
Links:
Campuspress Support Enthusiast at Incsub
Incsub is behind some of the largest and most trusted WordPress products and services on the web.
What you'll do:
- Providing support by email to our Edublogs and CampusPress customers.
- Assisting with and solving all manner of WordPress questions, with style!
- Contributing to testing and QA with updates to WordPress core, plugins, and themes.
- Coordinating with developers over bugs, features and cool new stuff.
- Being an active part of the Incsub team.
Qualifications:
- Have a really good familiarity with WordPress, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
- Amazingly great communication skills
- Impressive response times, typing speed (it matters)
- Interpersonal skills, including the powers to swiftly build rapport with both current and potential customers
- Are a great team player, keen on working in an expanding, motivated, distributed support team
- Enjoy collaborating with others and don’t back down from a challenge
- Love people and love yourself!
Links:
Customer Champion at Zapier
Zapier is a web-based service that allows end users to integrate the web applications they use.
What You'll Do:
- Help our newest customers via email and live chat get up and running to ensure they have the best experience possible. This will involve educating and empowering them to use the Zapier product, troubleshooting their problems and answering their questions.
- Write documentation to help users help themselves (a lot of the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
- Identify trends in the feedback we receive from customers, and turn that into insights for our partner teams
- Maintain the productivity standards of a Customer Champion
Compensation/Benefits:
- Competitive salary and profit-sharing program
- Equity for All: Stock options (or equivalent) for every Zapien
- Healthcare + dental + vision coverage*
- Retirement plan with 4% company match*
- $2,000 annual learning stipend for use on courses, conferences, and more—your choice
- Two annual all-company retreats
- 14 weeks paid leave for new parents of biological or adopted children
- Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
- Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
- Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.
- Opportunity to work with Zapier’s amazing partners network
*Currently, healthcare and retirement plans are only available to US, UK, and Canadian employees.
Required Qualifications:
- We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers, and who love to support customers live on calls and in writing.
- You're empathetic to new users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.
- You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.
- You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.
- You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).
- You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.
- You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
- You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.
Links:
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