Last Updated on September 21, 2026 by Justin Bryant
Willow Innovations is hiring a remote Quality & Regulatory Associate for an entry-level, part-time role supporting medical-device quality and compliance. The job is open to U.S.- or U.K.-based applicants, requires 15-20 hours per week, and accepts zero to two years of experience, including relevant academic projects and internships.
This is not a general administrative job. Applicants need a bachelor's degree in a related technical field and must be comfortable reviewing test reports, writing formal documentation, and learning medical-device quality systems. The official application was active when checked on September 21, 2026.
What Is Willow?
Willow develops products intended to improve women's health and quality of life. Its best-known product is the Willow wearable breast pump, which the company describes as the first product in a broader women's-health platform.
The associate would work with Willow's Quality and Regulatory team. The role supports product-complaint investigations, material-compliance reviews, international regulatory files, and quality-system records.
Pay and Benefits
The official listing does not publish an hourly rate, salary, bonus, benefits, equipment policy, or paid-time-off terms for this part-time opening. Applicants should ask about compensation, employee or contractor classification, benefits eligibility, and equipment before accepting an offer.
Job Highlight: Quality & Regulatory Associate
This is a genuine entry-level path into medical-device quality assurance or regulatory affairs. Willow explicitly says academic projects and relevant internships count toward its zero-to-two-year experience range.
The work mixes technical writing, records management, data review, and some hands-on product testing. The associate may log and investigate product complaints, review returned products, analyze material-compliance reports, maintain registration records, and help keep the electronic quality-management system audit ready.
The listing does not mention customer phone queues, sales calls, or routine outbound calling. The duties appear documentation and analysis heavy, although team meetings and other voice communication may still occur. This should be described as a role with little regular phone work apparent, not guaranteed no-phone work.
Key Responsibilities
- Log, review, and evaluate product complaints in Salesforce
- Help investigate returned products and identify possible failure causes
- Write concise investigation reports that follow company and regulatory standards
- Support monthly analysis and trending of post-market quality data
- Review supplier and laboratory reports for biocompatibility, chemical safety, REACH, RoHS, and Proposition 65 compliance
- Verify technical documentation and certificates of analysis
- Track missing or noncompliant records with engineering and supply-chain teams
- Draft and maintain Declarations of Conformity and international technical files
- Organize regulatory-submission packages and product-registration records
- Maintain audit-ready records in an electronic quality-management system
- Assist with document control, change orders, CAPA, and continuous improvement
Qualifications
Willow requires:
- A bachelor's degree in biomedical engineering, mechanical engineering, life sciences, quality management, regulatory affairs, or a related technical discipline
- Zero to two years in quality, regulatory work, laboratory testing, or engineering; academic projects and relevant internships count
- Strong technical writing and close attention to documentation detail
- Analytical and problem-solving skills
- Ability to interpret test reports and basic engineering specifications
- Microsoft Word, Excel, and Google Workspace skills
- Ability to learn systems such as eQMS and product-lifecycle-management software
- Communication, time management, and the ability to work independently
Preferred experience includes FDA 21 CFR 820, ISO 13485, ISO 14971, EU MDR, electronic quality systems such as Arena or MasterControl, and hands-on hardware or medical-device testing. These are preferred rather than stated minimum requirements.
Resume Keywords
Use these terms only when they accurately reflect your education or experience:
- Quality assurance
- Regulatory affairs
- Medical devices
- Product complaint investigation
- Root-cause analysis
- Technical writing
- Salesforce
- Post-market quality
- Material compliance
- Biocompatibility
- REACH
- RoHS
- Proposition 65
- Certificate of analysis
- Declaration of Conformity
- Regulatory submission
- Document control
- eQMS
- CAPA
- FDA 21 CFR 820
- ISO 13485
- ISO 14971
- EU MDR
Because internships and academic work count, recent graduates should translate relevant lab work, capstone projects, technical reports, testing, documentation, and standards-based coursework into clear resume evidence.
Location and Schedule
The position is available as fully remote for U.S.- or U.K.-based applicants. Willow also offers a hybrid option that combines remote work with time at its Mountain View, California office.
This is a part-time role requiring 15-20 hours per week. The posting does not specify fixed workdays, daily hours, time-zone overlap, travel, onsite requirements for remote employees, equipment, or a closing date. Applicants should confirm the schedule and whether hands-on returned-product testing ever requires access to a company facility or shipped equipment.
Closing Notes
This opening best fits a recent graduate or early-career applicant with a technical bachelor's degree who wants experience in medical-device quality, regulatory documentation, product complaints, or compliance. The explicit entry-level label, zero-to-two-year range, internship credit, part-time hours, two-country remote eligibility, and documentation-heavy duties make it a strong filter-friendly lead.
The biggest limitations are the required technical degree, missing compensation and benefits, specialized regulatory subject matter, and uncertainty about how remote employees perform hands-on product reviews. The Greenhouse job ID is 6188829004. The application was last checked on September 21, 2026.
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