Want to get paid $100 per day and work from home?
Check out the Chat Support Specialist position at Sutherland Global, a business process transformation company that rethinks & rebuilds business processes for the digital age.
Check out the details below:
What You'll Do:
At this job, you will provide customer support through Webchat, messaging platforms, Social Networks (Facebook, Twitter), and email. Occasionally, you may have to make an outbound phone call, but usually not.
Compensation/Benefits:
- $13 per hour
- Medical, dental and vision benefits plus added benefits such as 401k and paid time off
- Paid training
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
Required Qualifications:
- Must live in the U.S.
- Customer service experience (they don't mention how much)
- Tech savvy
- Very good written communication skills and grammar
- 40 WPM typing speed (check for free at typingtest.com)
- Attention to detail and process adherence
- Quick adaptation to process changes as needed
- Ability to work independently, self-learner
Preferred Qualifications:
Sutherland doesn't really state any preferred qualifications that aren't required.
Technical Requirements:
- Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better! Wireless and/or satellite Internet Service Providers are not compatible with their systems.
- A productive, quiet and distraction-free, secure place to work
- A headset to use for training and meetings that is/has:
- USB
- Dual ear
- Noise-cancelling microphone
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download the app that will be leveraged for company communications.
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