Last Updated on September 14, 2026 by Justin Bryant
Natera is hiring a U.S.-based remote EDI & Claims Operations Analyst to monitor healthcare claims, investigate transmission and rejection problems, and improve billing workflows. The listed salary range is $76,000-$100,000.
This is a back-office claims and analytics role, not a beginner data-entry job. Applicants need a bachelor's degree or an equivalent combination of education and experience, at least four years of healthcare revenue-cycle experience, and practical knowledge of claim submission, EDI, payer processing, or clearinghouse operations.
The description does not mention a call queue or routine phone duty, so the work appears to involve little regular phone activity. It does require communication with internal and external stakeholders, however, and the employer does not promise a phone-free schedule. The official Greenhouse record was active when checked on September 14, 2026. Job ID: 6134219004; job code: REVCANP2.
What Is Natera?
Natera is a genetic testing and diagnostics company serving oncology, women's health, organ health, and rare-disease care. The company develops cell-free DNA tests and related services used by patients and healthcare professionals.
This role belongs to Billing Operations and supports the Claims Status Management function. Its purpose is to make sure submitted claims reach the correct payer, are accepted into the payer's system, and continue moving toward processing and reimbursement.
That makes the job different from patient-facing support or medical coding. The analyst studies claim populations, investigates system and workflow failures, works with clearinghouses and internal teams, and helps reduce repeated manual work.
Pay and Benefits
Natera lists a Remote USA salary range of $76,000-$100,000. The company says the final compensation package can vary based on skills, experience, certifications, and work location.
The job record includes a general employee-benefits summary mentioning:
- Medical, dental, and vision plans for eligible employees and dependents.
- Life and disability plans.
- Fertility-care benefits.
- Free Natera testing for employees and immediate family members.
- Pregnancy and baby-bonding leave.
- A 401(k).
- Commuter benefits.
- An employee-referral program.
The posting does not state the employment classification, weekly hours, or role-specific eligibility rules for these benefits. Confirm the exact package with recruiting rather than assuming every general benefit applies immediately.
Job Highlight: EDI & Claims Operations Analyst
The analyst follows claims after submission and looks for problems that prevent them from reaching or being accepted by a payer. Examples include rejected claims, missing acknowledgments, delayed status responses, clearinghouse problems, and claims that appear stuck in a workflow.
This involves working across healthcare billing systems and large claim datasets. The analyst identifies trends, investigates root causes, researches payer-specific rules, and recommends fixes that can increase claim-acceptance rates or prevent downstream denials.
The role also has a process-improvement component. Natera wants someone who can recognize repetitive manual work and partner with engineering, automation, configuration, billing, coding, insurance-verification, and denial-management teams to build more scalable solutions.
The best match is an experienced revenue-cycle professional who understands how electronic claims move between providers, clearinghouses, and payers and who can analyze data in Excel or Google Sheets. It is a weaker match for a general business analyst without healthcare-claims experience.
Key Responsibilities
- Monitor claim-status activity across clearinghouse and payer systems.
- Confirm that claims are transmitted, received, and processed.
- Analyze large claim populations for trends, bottlenecks, and payer-specific issues.
- Investigate rejected, delayed, unacknowledged, or stuck claims.
- Identify root causes affecting claim acceptance and workflow performance.
- Research payer rules, rejection patterns, and status behavior.
- Track claim-performance metrics and report findings to operational leaders.
- Create process documentation, job aids, and standardized operating guidance.
- Recommend workflow changes that reduce manual work and downstream denials.
- Support automation projects for claim-status management and payer communication.
- Coordinate with Billing Operations, Coding, Engineering, Configuration, and other teams.
- Help manage escalations and complex claim-routing decisions.
Qualifications
Required qualifications include:
- A bachelor's degree or an equivalent combination of education and experience.
- At least four years of healthcare revenue-cycle experience.
- Experience with claim submission, claim status, claim acceptance and rejection management, or EDI operations.
- Strong knowledge of healthcare-claims workflows and payer processing.
- Experience researching claim-transmission, acceptance, or rejection problems.
- Advanced Microsoft Excel or Google Sheets skills for analysis and reporting.
- Strong investigation, analysis, and problem-solving skills.
- Ability to work independently and move issues across multiple teams.
- Strong communication and stakeholder-management skills.
Preferred experience includes clearinghouses such as Change Healthcare, Waystar, Experian, or Availity; healthcare EDI transactions such as 837, 835, and claim-status transactions; workflow automation; Snowflake, Power BI, Tableau, or SQL; payer configuration or enrollment; and high-volume billing environments.
Resume Keywords
Use these terms only when they truthfully match your background:
- Healthcare revenue cycle
- EDI operations
- Claims status management
- Claim submission
- Claim acceptance and rejection
- Clearinghouse operations
- Payer connectivity
- Payer requirements
- Claims workflow
- Root-cause analysis
- Denials prevention
- Revenue-cycle analytics
- Process improvement
- Workflow automation
- Microsoft Excel
- Google Sheets
- SQL
- Power BI
- Tableau
- Snowflake
- Process documentation
- Operational reporting
- Cross-functional collaboration
Resume bullets will be stronger when they show an outcome, such as reducing rejected claims, improving first-pass acceptance, shortening resolution time, documenting a workflow, or automating a recurring claims task. Do not add a platform or EDI transaction you have not actually used.
Location and Schedule
The official location is US Remote, which clears the Self-Made Success multi-state audience rule. The posting does not list state exclusions or a requirement to live near an office.
No fixed schedule, time zone, weekly-hour total, overtime expectation, travel requirement, training plan, equipment policy, or home-office standard appears in the job description. Those are important questions for the recruiter.
The duties do not mention inbound or outbound calls, a phone queue, a headset, or call-volume targets. Most work centers on claims systems, datasets, documentation, research, and coordination. Still, the role requires excellent communication and collaboration with internal and external stakeholders, so occasional calls and meetings may occur. It should be described as having little regular phone work apparent, not as guaranteed no-phone work.
Closing Notes
This opening offers a clear salary range, nationwide remote designation, benefits information, and work that can suit experienced healthcare billing professionals who prefer analysis and process improvement over constant patient contact.
Its main limitation is specialization. Four years of revenue-cycle experience and direct claims or EDI knowledge are required. The listing also leaves schedule, hours, equipment, travel, and exact benefit eligibility unspecified.
The official application was last verified active on September 14, 2026. Greenhouse job ID: 6134219004; job code: REVCANP2.
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