Last Updated on October 5, 2026 by Justin Bryant
OneEthos is hiring a U.S.-based remote part-time Installer Support Specialist to review loan documents, track application and funding requests, maintain project notes, and help solar installers resolve missing information and process questions. The official posting says base pay starts at $25 per hour.
This is a beginner-friendly opening, not a guaranteed no-experience or no-phone job. OneEthos targets applicants with roughly 0-3 years in the workforce and says client-centered, high-volume experience is strongly preferred. It also expects confident communication in person, on camera, by phone, and through chat. The official Greenhouse application was active when checked on October 5, 2026. Job ID: 4401681009.
What Is OneEthos?
OneEthos is a financial-technology company that builds digital lending tools for community banks, credit unions, green banks, and other mission-driven financial institutions. Its platform is used by solar installers and lenders to process and track financing for solar projects.
The company describes itself as a Certified B Corporation and public-benefit corporation. OneEthos says it works at the intersection of fintech and traditional banking to expand sustainable and inclusive financial services. Its official materials also identify Climate First Bank as an affiliated financing partner for its solar-loan programs.
That context explains the job: the specialist is not selling solar panels. The role supports installers as their customers' loan applications move through documentation, funding, and servicing steps.
Pay and Benefits
OneEthos says base pay for this role starts at $25 per hour and varies with relevant experience. The listing does not provide a maximum rate or guaranteed weekly number of hours.
The public job page does not describe health insurance, paid time off, retirement benefits, paid holidays, bonuses, overtime, equipment, or a home-office stipend for this part-time position. Applicants should ask whether the role is a regular employee position, how many hours are normally scheduled each week, and which benefits—if any—apply to part-time employees.
The missing hours matter. A $25 hourly rate does not establish weekly or annual income without a schedule. Applicants should also confirm whether hours stay consistent throughout the year or rise and fall with loan volume.
Job Highlight: Part-Time Installer Support Specialist
The specialist supports solar-loan applications from documentation through funding and ongoing servicing. Much of the work involves checking whether contracts and project documents are complete, recording accurate notes, tracking requests, and following up when required information is missing.
The role also includes direct installer support. The employee answers questions about applications, project requirements, documentation, and funding; assists with installer onboarding and account support; and escalates complex discrepancies or exceptions to more experienced team members.
This mix makes the job suitable for someone who likes records and process work but is also comfortable interacting with customers or business partners. Phone, speaking, listening, camera, and chat communication are all mentioned. It should not be described as chat-only or phone-free.
Key Responsibilities
- Review contracts and other documents submitted with loan applications and funding requests
- Check files for completeness, accuracy, and missing information
- Help process and track loan applications and funding requests
- Maintain current project notes and documentation in internal systems
- Follow up with installers about outstanding documents or project requirements
- Respond to questions about applications, documentation, funding, and project steps
- Support installer onboarding, project processing, funding, and account administration
- Escalate complex issues, discrepancies, or exceptions to the appropriate teammate
- Learn OneEthos products and contribute feedback that may improve them
- Protect customer and organizational information while following company standards
Qualifications
The official listing seeks:
- Approximately 0-3 years of experience in the workforce
- Strong communication and active-listening ability
- A client-centered approach, with high-volume or remote experience strongly preferred
- Comfort learning technology and new tools quickly
- Strong attention to detail and independent judgment
- Ability to work efficiently in a fast-paced startup environment
- Organization, note-taking, and time-management skills
- Ability to work independently with limited supervision while contributing to a team
The posting does not list a college degree among its stated qualifications. It also does not require a specific number of years in lending or solar finance. That makes the opening more accessible than many loan-operations roles, but the employer still favors people who can handle client communication and high-volume work.
Resume Keywords
Use these terms only when they accurately match your background:
- Installer support
- Loan applications
- Funding requests
- Document review
- Documentation completeness
- Project tracking
- Project notes
- Account support
- Installer onboarding
- Loan servicing
- Solar financing
- Fintech
- Client support
- High-volume operations
- Issue escalation
- Data accuracy
- Internal systems
- Active listening
- Remote collaboration
- Process coordination
Relevant experience might come from banking, lending, insurance, mortgage processing, solar operations, customer support, administrative work, document control, or another records-heavy environment. Strong resume bullets can show request volume, turnaround time, accuracy, cases tracked, missing documents recovered, or process improvements.
Location and Schedule
The official posting says United States-Remote and specifies Eastern Standard Hours. It does not list state exclusions or exact start and end times. The role is part-time, but weekly hours and the number of workdays are not disclosed.
Occasional travel within the United States is required for company events. The work also involves sustained sitting or standing, frequent speaking and listening, regular computer use, and occasional lifting of up to 20 pounds.
OneEthos says it does not offer visa sponsorship and will not move forward with applicants who lack valid U.S. work authorization. It is also a tobacco-free employer: employees must affirm that they do not smoke or commit to stopping within 90 days after accepting an offer.
The stated hiring process includes cognitive and personality assessments, a detailed application covering education and work history, three conversation stages, credit and background checks before the final interview, and reference conversations with former managers or mentors selected by the employer.
Closing Notes
This opening may fit an early-career applicant who enjoys accurate documentation and project tracking, can communicate professionally with installers, and wants part-time experience in lending or fintech. It may also suit someone transferring from administrative support, customer operations, banking, insurance, or another process-heavy role.
The strongest advantages are the $25 starting rate, broad U.S.-remote eligibility, part-time classification, 0-3-year target, no listed degree requirement, and transferable documentation duties. The biggest catches are undisclosed weekly hours and benefits, Eastern-hours requirement, possible phone and camera communication, occasional travel, the multi-stage screening process, credit/background checks, and tobacco-free commitment.
The official Greenhouse job ID is 4401681009. The application was last verified active on October 5, 2026.
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