Here are some remote jobs with no experience needed where you listen to calls and read messages!
Quality Assurance Specialist at Alpine Home Air
In this position, you will help our teams achieve consistent service that ‘wows' our customers by reviewing customer interactions, holding the team accountable to high performance standards, and providing coaching. You will grade interactions with customers to determine if customers received genuinely helpful service. Your call and chat reviews will help our team improve through feedback and accountability. Your assessments and helpful comments will allow team members to grow and thrive within their roles and will help give our customers a consistently exceptional experience.
Responsibilities
- Review inbound and outbound calls for teams for quality assurance according to our metrics
- Review chat logs for team members for quality assurance.
- Provide coaching to individuals and/or team based on call/chat reviews
This is a fully remote position. It is not a flex-time position – it is consistent dedicated work during scheduled hours.
Requirements
- Ability to make thoughtful decisions
- Active listening skills
- Appreciation for research
- A good balance of left and right-brained thinking
- Can hold people accountable to high standards
- Strong attention to detail with a precision-mindset
- Must have high-speed internet, a quiet workspace without family or pets in the room and a back-up plan for power or internet outages (we provide all computer and headset equipment)
Benefits
- Competitive compensation, DOE
- Group health insurance plus health savings account, 401k, paid time off, paid holidays, life insurance, short-term disability and more
- Paid educational and professional development training
- Work-from-home (remote)
- All computer equipment and training are provided
Links:
Humanatic
At Humanatic, you can create your own schedule and get paid to listen to/review phone calls from clients.
You can get paid weekly via PayPal.
The downside is you only get paid up to $4.50/hour, so it's best as a side hustle and shouldn't be relied on for a full-time income.