If you want a work-from-home job little or no experience as well as no degree required, while giving you a free Mac laptop and Kindle, check out the Product Support Expert position at Follow Up Boss.

Follow Up Boss is a CRM for high-growth real estate businesses.

Product Support Expert at Follow Up Boss

Here are more details about the job:

What You'll Do:

  • Answering incoming phone calls from customers via Zendesk to answer product questions, help connect lead sources and integrations, and troubleshoot issues. 
  • Answering support tickets via Zendesk to help customers.
  • Helping new customers get started and winning them over from the get-go.
  • Monitoring accounts to ensure that our customers are thrilled, and looking out for (and addressing) warning signs of churn.
  • Advocating customers’ requests and needs across the entire company. (We use Basecamp to communicate internally.)
  • Educating about newly released features and functionality.
  • Contributing to our Help Center (help.followupboss.com) and internal documentation.


  • The estimated compensation is around $60,000/year for this position.
  • Work remotely: Live and work wherever you like!
  • Competitive salary: Our career framework pays in the top 10% no matter where you live.
  • Insurance: Company paid health, dental & vision insurance for all of our team members and their families.
  • Family leave: generous family leave – fully paid!
  • Home office setup: Get a Macbook Pro + $1000 to set up your home office.
  • Personal development stipend: $1000 per year to focus on bettering yourself.
  • 401(k): With 6% company match!
  • Retreats: Join us for company get-togethers every year!
  • Co-working stipend: Get some extra cash for a co-working space or a coffee shop work.
  • Free books and Kindle: Get a free Kindle and all the free books – digital and audio – you like, anytime.
  • Gym: Monthly stipend to keep you active and feeling good.
  • Money each month to spend on caffeine.


  • Self-motivated and proactive mindset.
  • Remote work experience is considered an asset.
  • Experience in a SAAS company is considered an asset.
  • Being amenable to weekend hours is an asset, but not required.
  • Based in the USA, quiet home office with fast internet.
  • Prior experience in a customer-facing role (Support, Success, Account Management, or Sales).

About You:

  • You always go out of your way to support customers; no problem is too hard to solve
  • You are known for your positive outlook; you are a glass half full type of person who is known for turning challenges into opportunities
  • You would describe yourself as patient, empathetic and having a good sense of humor
  • You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long
  • Superb written and verbal skills (with a professional yet fun demeanor)
  • You consider yourself tech savvy and efficient with SaaS applications

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Justin Bryant
Justin Bryant

I'm an entrepreneur, fitness freak, artist, car enthusiast, sports fan and self improvement addict. My goal is to help people be their best and create incredible businesses that change the world.

    1 Response to "$30/Hour Free MacBook +$1000 for Home Office Work-From-Home Job with Laptop Provided"

    • michele

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