Last Updated on October 9, 2026 by Justin Bryant
CVS Health is hiring a Patient Care Coordinator for its Enteral Nutrition Center. The role offers a remote weekend schedule, a listed $17-$25.65 pay range, and eligibility for candidates anywhere in the United States. If you have customer service experience and want a regular weekend position, this could be worth a look.
The catch is that inbound phone calls are part of the job, along with patient records, refill orders, and payment questions. CVS requires a high school diploma or equivalent and at least one year each of customer service and Microsoft Office experience. Confirm the pay basis because CVS uses generic hourly-or-annual range wording. This is a patient-support position with productivity expectations, rather than an occasional task you can fit around other activities.
Active when checked: October 9, 2026. The official posting date is October 7, and the anticipated application closing date is November 9, 2026. Openings can close earlier.
What Is CVS Health?
CVS Health operates healthcare businesses serving patients and consumers. This requisition identifies Coram LLC as the hiring organization and describes work supporting people who need enteral nutrition therapy.
In practical terms, you would help with the administrative and customer service steps involved in getting nutrition supplies to patients. The position does not list a clinical license among its required qualifications. Healthcare experience is preferred, however, and the subject matter means accurate records and a calm approach to patient concerns matter.
Pay and Benefits
The listing displays $17.00-$25.65 and uses CVS's general wording that its grade range can represent a base hourly rate or an annual full-time salary. The part-time schedule and amount support an hourly interpretation, but confirm the actual rate and pay basis in your offer. The maximum is not a guaranteed starting rate.
The disclosure also says the position is eligible for a bonus, commission, or short-term incentive program. It does not identify the specific program or its amount, so treat that as something to ask about rather than money to include in a personal budget.
For this part-time position, CVS specifically lists possible dental, vision, wellness resources, employee discounts, certain voluntary benefits, and other programs. Eligibility depends on hours and other conditions. Do not assume the same medical coverage or benefit package as a full-time CVS employee. Ask which benefits apply at the regular weekend hours and whether any minimum-hour rules affect them.
Job Highlight: Patient Care Coordinator
The body calls the position Patient Care Coordinator I (After-Hours Weekend). You would be a point of contact for patients, caregivers, referral sources, and branch locations. The work combines service conversations with the records and order checks that help supplies move correctly.
Someone who likes resolving practical problems may find this appealing. A patient might need a refill processed, an order update, or help with an account question. You would handle routine issues and send more complex matters to clinical or management staff. That requires knowing when you can solve something and when to escalate it.
The posting includes payment processing and assisting with outstanding balances. Applicants who want only scheduling or data entry should weigh those responsibilities before applying.
Key Responsibilities
- Process recurring patient refill requests from digital channels and inbound calls.
- Check demographics, insurance information, and order documentation for accuracy.
- Keep electronic patient records and account details current.
- Answer calls, explain order status, and direct questions to the appropriate department.
- Help patients with refills, account concerns, and payment transactions.
- Investigate routine problems and escalate issues that need clinical or management attention.
- Assist with outstanding balances and support colleagues during busy periods.
The practical skill connecting these duties is accurate follow-through. A friendly conversation matters, but so does leaving the next person with a complete, usable record of what happened.
Qualifications
Required qualifications include:
- High school diploma, GED, or equivalent.
- At least one year of customer service experience.
- At least one year using Microsoft Office, including Outlook, Excel, and Word.
- Clear communication, organization, multitasking, and problem-solving skills.
- Ability to work independently at home while meeting productivity and quality expectations.
Preferred experience includes healthcare, pharmacy, home infusion, enteral nutrition, durable medical equipment, electronic medical records, and call center or patient support work.
The distinction is useful: healthcare experience can strengthen an application, but the required section allows a broader customer service background. Show examples of handling sensitive questions, keeping records accurate, and using office software if those examples reflect your actual experience.
Resume Keywords
Relevant terms may include customer service, patient support, refill requests, insurance verification, electronic patient records, payment processing, Outlook, Excel, Word, problem solving, and escalation.
Use these only where they truthfully describe work you have done. A concrete example of resolving an order issue and updating the account is more useful than adding a string of unfamiliar healthcare terms.
Location and Schedule
Although the header says TN – Work from home, the job description explicitly says candidates may reside anywhere within the United States. That broader applicant language is the basis for including it here. Confirm your address with the recruiter if the application raises a location question.
The published schedule is:
- Saturday: 6 a.m.-4:30 p.m. CST.
- Sunday: 6 a.m.-noon CST.
- Description: 16.5 hours per week.
- Possible PRN coverage as needed: up to 30 hours weekly.
The structured weekly-hours field says 16 rather than 16.5. Ask CVS to confirm paid hours, any unpaid break, and the schedule's local-time conversion. The employer writes CST; it does not explain daylight-saving handling. Extra PRN hours depend on available coverage needs and should not be treated as guaranteed income.
Equipment, training hours, travel, and internet specifications are not stated in the reviewed description. These are useful questions before accepting, particularly if training might conflict with another weekday job.
Closing Notes
This looks best for someone with customer service experience who can reliably work early weekend hours and is comfortable handling patient calls, records, and payments. It is less suitable if you need full-time hours, want to avoid calls, or cannot commit to both scheduled days.
Use requisition R1048345 to identify the exact opening. The anticipated closing date is November 9, 2026, and the application was active when checked on October 9. Review the current listing before applying because schedules, pay, and availability can change.
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