Last Updated on November 1, 2026 by Justin Bryant
CVS Health has a remote Patient Care Coordinator, Weekends opening through Coram for applicants who may live anywhere in the United States. This is a part-time role listed at 20 hours per week, with Saturday and Sunday shifts from 6 a.m. to 4:30 p.m. CST.
The job combines patient service, refill requests, electronic records, and payment-related duties. Inbound calls are explicitly part of the work. Applicants need a high school diploma or GED, at least one year of customer service experience, and at least one year using Microsoft Office.
The official listing was active when checked November 1, 2026, with an anticipated application closing date of November 9, 2026. The exact requisition is R1048353. The employer lists $17–$25.65, but attaches a generic hourly-or-annual salary statement; confirm the pay unit rather than treating an hourly interpretation as settled.
What Is CVS Health?
CVS Health operates healthcare businesses spanning pharmacy, health services, insurance, and prescription drug coverage. This opening supports Coram’s Enteral Nutrition Center, helping patients who rely on nutrition therapy obtain supplies and resolve order or account questions.
The position connects customer service with healthcare administration. You would work with patients and caregivers, but also with referral sources, branch teams, and other internal departments. Accurate information matters because an incomplete record or unresolved order issue can affect a patient’s supply shipment.
Pay and Benefits
The listed pay range is $17.00–$25.65. The accompanying disclosure says the range represents a base hourly rate or base annual full-time salary for positions in the job grade. Although the role is part-time, the saved posting does not resolve that generic wording into a role-specific unit. Confirm the rate and unit during recruiting before comparing this job with another offer.
CVS says the actual offer depends on factors including experience, education, geography, and other relevant considerations. It also says the position is eligible for a bonus, commission, or short-term incentive program. No particular incentive amount or payout is promised.
For this part-time position, the posting describes potential dental, vision, wellness resources, employee discounts, voluntary benefits, and other programs, depending on hours worked and eligibility. Do not assume the benefit package is identical to a full-time CVS role. Ask for the specific eligibility rules and costs that would apply to your scheduled hours.
Job Highlight: Patient Care Coordinator, Weekends
The role supports patients who need enteral nutrition services. You would help process refill requests, check order information, answer questions, and maintain electronic patient records. Some requests arrive through digital channels; others come through inbound phone calls.
This can be a practical option for someone with customer service experience who wants a defined weekend work pattern. It requires comfort discussing order status, account information, and payments, while recognizing when an issue needs clinical or management attention.
Accuracy and a calm communication style are both important. A patient may need help understanding what is happening with a refill, while the employee must also verify demographics, insurance details, and documentation. The work is more involved than simply entering information into a form.
Key Responsibilities
- Handle refill requests and questions from patients, caregivers, referral sources, and branch locations.
- Review patient demographics, insurance information, and order documents before supplies ship.
- Maintain electronic patient records and accurate account details.
- Answer incoming calls, provide order updates, and route questions to the appropriate department.
- Assist with refill requests, payment processing, and general account questions.
- Investigate routine concerns and escalate more complex issues.
- Review outstanding balances and assist with payment collection as directed.
- Process credit card and other payments accurately and help teammates during busy periods.
Qualifications
Required education is a high school diploma, GED, or equivalent. CVS asks for a minimum of one year working in customer service and one year using Microsoft Office applications, including Outlook, Excel, and Word.
The employer also expects communication, organization, multitasking, problem-solving, and decision-making skills. You need to work independently from home while maintaining productivity and quality standards. The posting describes a fast-paced environment, which is relevant if you are looking for a quiet job with minimal interaction.
Healthcare, pharmacy, home infusion, enteral nutrition, durable medical equipment, or related healthcare support experience is preferred. Experience with electronic medical records and prior call center or patient support work are also preferred. These items strengthen an application, but the listing separates them from its required qualifications.
This may fit an early-career applicant who already meets the one-year requirements. It should not be described as requiring no experience, and it is not a no-phone opening.
Resume Keywords
Source-supported terms include customer service, patient support, refill requests, electronic patient records, insurance verification, patient demographics, Microsoft Office, Outlook, Excel, Word, inbound calls, payment processing, and problem-solving.
Use these terms only when they match your real background. For example, retail or service experience may offer relevant examples of handling customer questions and payments. Explain those examples honestly; do not describe ordinary customer records as medical-record experience if that was not your work.
Location and Schedule
The location header says Tennessee work from home, but the description explicitly states that candidates may reside anywhere within the United States. That broader role-specific statement is why this opening qualifies for the SMS audience. Confirm any updated location restrictions on the current application page.
The advertised schedule is Saturday and Sunday, 6 a.m.–4:30 p.m. CST, with 20 hours per week. Those shift windows span 21 clock hours across the weekend; the posting does not explain the difference. Ask about breaks and paid hours. CVS also mentions possible PRN shift coverage up to 30 hours weekly, which is additional availability rather than guaranteed work.
Keep the employer’s CST wording in mind and ask how daylight saving time affects the schedule. A training timetable, equipment provision, and home-office requirements are not specified in the saved description. Confirm these details before assuming you can start entirely on the advertised weekend pattern.
Closing Notes
This opening may fit someone who wants part-time weekend work and already has customer service and Office experience. The important tradeoffs are the early starts, both weekend days, inbound calls, payment collection duties, and unresolved pay-unit wording.
The anticipated closing date is November 9, 2026, subject to change. Search for requisition R1048353 and recheck the official listing before applying. It is a different requisition from earlier CVS patient-care openings, so compare the exact ID and schedule rather than relying on a similar job title.
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