If you want something entry-level that allows you to work from home, I found a few good options.
These are actively hiring right now, but that doesn't mean they will be much longer.
Customer Experience Rep at Comcast
This job starts you at a $16/hour base pay and then adds commissions on top. The OTE is $17.92/hour.
They ask for 0-2 years of experience and some high school coursework to apply.
“Provides end-to-end support for customers looking to modify their current services and capitalizes/ focuses on generating new revenue or lines of business. Ensure a positive experience and that is in accordance with the Company's service delivery strategy. Establishes and builds rapport as a product ambassador, while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System, and quality behaviors. Responsible for accurately and confidently handling various types of customer inquiries, such as illustrating value of our products, while engaging and building a consultative relationship with our customer. This includes but is not limited to billing inquiries, technical problem solving, handling sales opportunities, proactively addressing all customer needs as well as being a strong advocate for our customers. Actively puts the customer needs and wants at the center of all interactions. Creates a personal connection to the customer and demonstrates favorable image of the organization through effective use of soft skills and problem-solving skills, professional communications, and internal/external customer interactions. Communicates in a warm and friendly manner through both verbal and written means via various platforms: SMS, eChat, email, or phone to both internal and external customers. Completes all required coursework and must progress to Level Two within 12 months of hire.”
Tax Software Support at Liveops
This is an independent contractor job that pays $0.34 per minute of talk time, with earnings that could be up to $21/hour.
With this job, you can actually set your own schedule.
As far as experience, they do want some with taking calls, but that is about it.
“Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. If you are someone who thrives on delivering clarity and calm during high-demand seasons, this opportunity is built for you.”
