Last Updated on July 13, 2026 by Justin Bryant
Capital One is hiring remote Associate Travel Specialists for its Velocity Black team.
These are full-time remote positions.
The salary range is $66,700 to $76,100 per year.
The roles require evening, weekend, and holiday availability as part of a rotating schedule.
What is Velocity Black?
Velocity Black is a premium digital concierge service owned by Capital One. The platform combines artificial intelligence with human concierge experts to help members book luxury travel, secure exclusive experiences, and manage lifestyle requests through a 24/7 mobile app.
As part of the travel team, you'll help create seamless travel experiences for members by coordinating accommodations, transportation, and other travel services around the world.
Pay and Benefits
Compensation:
- $66,700 to $76,100 per year
The job posting does not list additional employee benefits, but eligible Capital One employees typically receive a comprehensive benefits package based on company policies.
Job Highlight: Associate Travel Specialist
Capital One is seeking a Travel Specialist to provide personalized travel planning and booking services for Velocity Black members. This role involves working directly with clients and travel suppliers to coordinate luxury travel experiences while delivering exceptional customer service.
Key Responsibilities
- Assist members with booking flights, hotels, vacation homes, and rental cars.
- Use Global Distribution Systems (GDS) and other travel platforms to make reservations.
- Communicate with travel suppliers to secure competitive rates and exclusive perks.
- Ensure every travel itinerary is accurate and complete.
- Deliver high-quality customer service throughout the travel planning process.
- Collaborate with teammates to resolve travel requests efficiently.
Qualifications
- High school diploma, GED, or equivalent.
- At least 2 years of experience coordinating luxury travel.
- Strong attention to detail and analytical skills.
- Excellent written and verbal communication skills.
- Experience working with high-net-worth clients.
- Strong multitasking and problem-solving abilities.
- Ability to perform well in a fast-paced environment with tight deadlines.
- Flexible schedule, including evenings, weekends, and some holidays.
Preferred Qualifications
- Bachelor's degree or military experience.
- At least 3 years of travel agency experience.
- At least 1 year of experience using Global Distribution Systems (GDS) or other online travel booking tools.
Schedule
Typical shifts begin as early as 7:00 a.m. and may end as late as 10:00 p.m.
Employees should expect to work one weekend day each week.
Additional Information
Capital One does not sponsor new employment authorization for this position.
Closing Notes
This opportunity is a strong fit for experienced travel professionals who enjoy planning luxury travel and providing exceptional service to high-end clients. Experience with GDS platforms and luxury travel coordination will be especially valuable for this role.
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