Here are 22 urgently hiring work from home jobs vacancies with no experience or degree required!

Customer Support Jobs at Foundever

Foundever is a customer experience company.

Core Responsibilities

  • Handle inbound service calls and provide accurate account and product information
  • Understand and strive to meet or exceed metrics while providing excellent customer service
  • Diagnose and resolve technical hardware and software issues and guide users through step-by-step solutions
  • Drive customer satisfaction through voice, chat, and/or email communications
  • Navigate through multiple systems

Work with Us and You'll Enjoy

  • Hands-on, 100% paid training
  • Benefits including medical, dental, life, and vision insurance, company-matched 401K, and generous paid time off

Qualifications

  • You have a high school diploma or GED
  • 18+ years of age
  • Bring Your own device -please see requirements below
  • You can pass a criminal background check
  • You are eager to advance your career with a reliable company
  • You work well with a team or independently in a distraction free workplace

Requirements

COMPUTING MINIMUM SPECIFICATIONS: 

  • Desktop or laptop (Apple/Mac, Tablets, Win books, Smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT compatible) 
  • Operation system – Windows 10 
  • All peripherals must be wired (wireless keyboard, wireless mouse or wireless headset are NOT allowed) 
  • A separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit (You MUST have a total of TWO 19” monitors before first day orientation)
  • Anti-Virus – Full versions of Windows Defender or Essentials FOR WINDOWS SYSTEM 
  • RAM – Required 4 GB 
  • Processor speed – Dual Core 2 GHz or better 
  • Free space – 20 GB 
  • USB ports – at least 3 available 

INTERNET – MINIMUM SPECIFICATIONS:

  • Internet speed – download speed 5.0 MBPS; upload speed 5.0 MBPS. 
  • Internet service provider (ISP) must be highly stable. 
  • DSL or broadband required – Wi-Fi, Wi-Fi extenders, satellite, dial-up, and/or hot spots are NOT allowed. 
  • Home router with Ethernet wire to connect to the computer.

USB CORDED HEADSET:

  • Corded USB Headset with the microphone attached to the earpiece – Bluetooth, and wireless headsets are NOT allowed.
  • RUSB HEADSETS:
    • 1st Jabra biz 2400 II duo ($209.00)
    • 2nd Best- Logitech H570e USB ($55)
    • 3rd Callez Pro USB ($30.95)
    • 4th Blackwire 3200 Series – Corded UC Headset

Interview Questions

  • Describe your experience working in a customer-facing role.
  • How do you handle difficult customers?
  • How do you stay organized and manage multiple tasks or priorities at once?
  • In what ways have you demonstrated leadership skills in the past?
  • How have you motivated or inspired others?

Links:


Leave a Reply

Your email address will not be published.