Apria is hiring for LOTS of data entry-related work from home jobs right now!
Cash Research Representative
The Cash Research Representative is responsible to research and resolve all unapplied cash, recoupments, refunds, audits and denials within department guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Reconciles unmatched deposits to electronic remittance advices, credit card, paper explanation of benefits, and/or any tool for cash distribution within company best practices
- Researches unapplied payments and denial of payments using internal sources, written communication, web sites and phone inquiries to determine appropriate accounts for payment application.
- Researches and applies unidentified/undistributed cash to the correct invoice line to ensure accurate account activity within best business practices.
- Processes denial of payments to correct invoice lines to expedite future collection and appeal activity within best business practices.
- Identifies payment discrepancies requiring notification, refund or recoupment to third party payers.
- Researches all refund requests and recoupments from payers to ensure within Contract and/or State Statues.
- Posts adjustments and recoveries to appropriate accounts as necessary based on company policies and procedures.
- Ensures standard protocol for Cash business practices are met.
- Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
- N/A
Minimum Required Qualifications
Education and/or Experience
- High school diploma is required.
- One year of related experience is required.
Certificates, Licenses, Registrations or Professional Designations
- NA
SKILLS, KNOWLEDGE AND ABILITIES
- Problem solving
- Communication Proficiency
- Personal effectiveness/Credibility
Computer Skills
- Basic skills in excel, word and PowerPoint
- Basic data entry and calculator skills
Language Skills
- English (reading, writing, and verbal).
Mathematical Skills
- Basic level of mathematical proficiency.
Comprehensive benefits package offered for eligible employees:
- Competitive salary
- Ability to have early access to earned wages
- Medical, Dental and Vision
- Healthcare Flexible Spending Accounts and Healthcare Savings Accounts
- Life, AD&D and Disability Insurance
- Paid Time Off, including Vacation, Personal Time, Paid Sick Leave & Paid Holidays
- 401K Savings Plan (available immediately)
- Educational Assistance
- Employee Referral Reward Program
- Employee Discount Programs
- Company Paid Employee Assistance Plan (available immediately)
- We recognize our veterans by offering a company paid day off for Veterans Day
- Career Advancement/ Development Opportunities
Compensation
- Compensation is commensurate with experience
- Annual compensation is based on a 40 hour week
Collections Representative
The collections representative follows-up with insurance companies to resolve unpaid claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
- Reviews unpaid and underpaid claims. Resubmits or appeals as necessary.
- Verifies payment information adjustments to supervisor.
- Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
- Complies with the Fair Debt Collector Practices Act (FDCPA).
- Responds to customer inquiries regarding account status.
- Researches customer’s accounts thoroughly and documents appropriately.
- Resolves discrepancies and prepares adjustments and refunds as necessary.
- Ensures that all information regarding collection activity of account is entered accurately into the billing system.
- Brings recurring issues to the attention of the department supervisor.
- Initiates payments and resubmits bills as necessary.
- Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
- Report to work punctually at assigned starting time, and have reliable, consistent attendance
- Performs other duties as required.
Minimum Required Qualifications
Education and/or Experience
- High school diploma is required.
- One year of related experience is required.
SKILLS, KNOWLEDGE AND ABILITIES
- Business Acumen
- Problem Solving/Analysis
- Communication Proficiency
- Personal Effectiveness/Credibility
Computer Skills
- Basic skills in Word and Excel
Language Skills
- English (reading, writing, verbal).
Mathematical Skills
- Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.