Make $1000/week online reading comments and posting on social media with these non-phone work-from-home jobs!

Social Media Community Manager at TruePoint Communications

TruePoint Communications is an integrated communications agency that leverages marketing strategy, digital media and public relations to propel brands forward.

What you'll do:

  • Contribute to development, execution, and presentation of social media strategies, plans, content, campaigns, and measurement reports
  • Write strategies, content, posting/publishing, reporting, and analyzing data to provide effective social media results. All communications must be customized to clients’ tone, voice, and style
  • Monitor and respond to customer inquiries across established social media channels including Facebook and Twitter, and act as liaison with online Customer Care team
  • Engage with customers on news, products, and services and share relevant information/content/links
  • Identify and flag trending topics
  • Provide standardized reporting at the completion of each shift and as-needed during times of crisis and high-volume activity
  • Adept at using enterprise-publishing and listening tools to successfully conduct social listening, proactive engagement, reputation management, and crisis communications
  • Provide content writing and real-time counsel for effective brand community management across a variety of social networks
  • Contribute to reporting, auditing of client and industry social media. Conduct standardized reporting and analysis real-time and as needed during times of crisis and high-volume activity
  • Develop error-free messaging and content in real-time to support clients’ social media goals. Demonstrate ability to consistently identify, flag, and engage on trending topics
  • Provide timely updates to account leadership, and the client, ensuring goals and objectives are met
  • Support social media team with administrative tasks in a timely and professional manner. As needed, contribute to strategic development of client and agency plans, content, and campaigns
  • Contribute to developing and retaining successful agency and clients' processes that ensure success, including training guides, checklists, templates, plans, and case studies

Qualifications:

  • Genuine interest in developing expertise in social media; proactively shares industry insights
  • Professional experience using enterprise-publishing and listening tools. Adept at Sprinklr is a plus
  • Strong communication skills, both written and verbal. Exceptional attention to detail
  • Functional understanding of multiple social media platforms
  • Ability to work remote, flexible schedule (some nights, weekends, and holidays). Holidays are recognized with paid time off. May require travel
  • Hiring for various levels from 1-5 years experience

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Justin Bryant
Justin Bryant

I'm an entrepreneur, fitness freak, artist, car enthusiast, sports fan and self improvement addict. My goal is to help people be their best and create incredible businesses that change the world.

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