Last Updated on June 5, 2026 by Justin Bryant
Toast is hiring a Retail Business Development Representative.
This role focuses on generating and qualifying sales opportunities for Toast's growing Retail platform, which serves convenience stores, grocery stores, bottle shops, and other retail businesses.
The position is designed for candidates who want to build a long-term career in sales and eventually move into a full-cycle Account Executive role.
Compensation ranges from approximately $59,000 to $120,000 per year, depending on geographic pay zone, experience, and performance. The role also includes uncapped commission potential.
What is Toast?
Toast is a technology company that provides software and business tools for restaurants and hospitality businesses.
After building one of the leading restaurant point-of-sale platforms, Toast is expanding into additional food and beverage retail markets. The company now offers solutions for convenience stores, grocery stores, bottle shops, and other retail operations through its Toast Retail platform.
Toast helps businesses manage operations, increase sales, engage customers, and support employees through its technology ecosystem.
Pay and Benefits
Estimated Total Target Cash Compensation:
Zone A: $75,000 to $120,000
Zone B: $65,000 to $104,000
Zone C: $59,000 to $94,000
Compensation may include:
• Base salary
• Uncapped commissions
• Bonus opportunities when eligible
• Equity opportunities when eligible
Benefits may include:
• Medical, dental, and vision coverage
• Retirement benefits
• Paid time off
• Additional wellness and employee support programs
Toast offers a comprehensive total rewards package designed to support employees both professionally and personally.
Job Highlight: Retail Business Development Representative
As a Retail Business Development Representative, you will be responsible for creating and qualifying sales opportunities for Toast's Retail platform.
You will serve as the first point of contact for prospective customers and play a critical role in building the sales pipeline for a growing business unit.
This role requires persistence, strong communication skills, and a willingness to handle a high volume of outreach activities every day.
Key Responsibilities
- Build and maintain lists of convenience stores, grocery stores, bottle shops, and other retail businesses to target.
- Conduct high-volume outreach through cold calling and other channels.
- Complete approximately 80 outreach activities per day.
- Conduct discovery and qualification conversations to understand customer needs and determine fit.
- Schedule meetings between qualified prospects and Account Executives.
- Partner with Account Executives on sales strategy, messaging, and customer feedback.
- Use Salesforce to track activities, opportunities, and pipeline development.
- Understand competitors and effectively position Toast's retail solution.
Qualifications
- Strong desire to grow into a commissioned Account Executive role.
- Demonstrated persistence, resilience, and ability to achieve demanding activity goals.
- Open to feedback and committed to continuous improvement.
- Strong ownership of daily metrics, pipeline contribution, and personal performance.
- Ability to handle objections professionally while maintaining a positive customer experience.
- Curious, resourceful, and capable of evaluating customer needs quickly.
- Excellent verbal and written communication abilities.
- Strong attention to detail and time management skills.
AI Familiarity
Toast encourages employees to embrace AI tools that improve productivity and customer outcomes.
Experience using modern AI tools is viewed positively, and the company actively supports AI adoption across departments, including Sales, Product, Engineering, and Customer Support.
Important Notes
This role is ideal for candidates interested in building a long-term career in sales.
Compensation includes uncapped commission opportunities.
Toast uses AI tools during portions of the hiring process for tasks such as note-taking, interview summarization, and documentation. Hiring decisions are made by people.
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