Last Updated on June 2, 2026 by Justin Bryant
Resilience is hiring a Claims Specialist.
This role focuses on Cyber, Technology Errors & Omissions, and Miscellaneous Professional Lines claims. The position appears well-suited for professionals with prior claims handling or cyber insurance experience who want to work at the intersection of cybersecurity, insurance, and risk management.
Salary is listed between $100,000 and $130,000 per year.
What is Resilience?
Resilience is a cyber risk company that combines cybersecurity, cyber insurance, and cyber risk management into a single platform.
Founded in 2016, the company was built by leaders from the cybersecurity, insurance, technology, military, and intelligence sectors. Its solutions combine cyber insurance, risk quantification software, and security expertise to help middle market and enterprise organizations manage cyber risk more effectively.
Compensation and Benefits
Pay Range
- $100,000 to $130,000 per year
Benefits
- Paid healthcare for employees
- 401(k) or pension benefits
- Flexible work schedules
- Flexible paid time off
- Family paid leave
- Professional development opportunities
- Career advancement support
- Employee referral bonus program
- Innovative company culture
Job Highlight: Claims Specialist
Resilience is seeking a Claims Specialist to join its global Claims and Incident Management team.
This position is responsible for investigating and managing cyber, technology E&O, and professional liability claims. The role also works closely with security, technology, underwriting, and incident response teams to support policyholders and help reduce losses during cyber events.
Key Responsibilities
- Manage Claims Portfolio
- Own and manage a portfolio of cyber and professional liability claims.
- Conduct Investigations
- Review claim details, analyze coverage, and perform claim investigations.
- Manage Negotiations
- Work with insureds, brokers, vendors, and other stakeholders throughout the claims process.
- Recommend Reserves
- Evaluate insurance contracts and recommend appropriate claim reserves.
- Support Incident Response
- Coordinate with internal security and technology teams to assist policyholders during cyber incidents.
- Manage External Providers
- Oversee outside vendors and service providers during incident response efforts.
- Maintain Documentation
- Ensure claim files are accurate, organized, and thoroughly documented.
- Collaborate with Underwriting
- Share claim trends and analytics to help improve future underwriting decisions and risk selection.
Qualifications
- 2 to 4 years of experience in claims handling, claims advocacy, cyber insurance coverage, or a related field.
- Experience evaluating primary and excess insurance coverage.
- Ability to manage increasingly complex claims.
- Strong communication skills with insureds, brokers, vendors, underwriters, and other stakeholders.
- Experience handling third-party claims.
- Knowledge of Technology Errors & Omissions and Miscellaneous Professional Lines claims.
- A Juris Doctor degree is not required.
Preferred Qualifications
- Established relationships within the cyber insurance broking community.
- Connections within incident response organizations.
- Experience working in cybersecurity-related industries.
- Work Environment
- Resilience describes its culture as fast moving, collaborative, and mission driven.
- The company emphasizes four core values:
- Transparency
- Excellence
- Grit
- Humility
Employees regularly work across underwriting, technology, security, and claims teams to solve complex cyber risk challenges.
Additional Notes
This role offers an opportunity to work directly with cybersecurity professionals, insurance experts, and technology leaders while helping organizations navigate cyber incidents and professional liability claims.
Candidates who have experience in cyber insurance, technology E&O claims, or professional liability claims may find the role particularly relevant.
Note: If the application link is no longer active, the position may have already been filled or paused. Subscribe below to be notified of future jobs.
