If you want to work from home without being on the phone with customers all the time, here are some of the highest paying jobs you can get worldwide without a lot of requirements to qualify.

Be sure to check the listed jobs page links below for each company if you're interested in the specified jobs.

Technical Support Specialist at Help Scout

Check out the details below:

What You'll Do:

  • Spend much of your day helping potential and current customers via email.
  • You’ll troubleshoot potential bugs, document feature requests, and collaborate with the rest of the team to help elevate the voice of the customer at Help Scout.
  • Specialists help a minimum of about 250 customers a month.

Compensation/Benefits:

  • $71,000-$90,000 USD per year for this role, depending on your prior experience.
  • Health and dental insurance is 100% covered for you and your family.
  • They cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).
  • 3-4 weeks of vacation per year in addition to public holidays, but there are no firm rules.
  • After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off.
  • 12 weeks of paid leave for all new parents.
  • Up to $1,800 per year as a personal development stipend to improve your craft.
  • A Mac laptop or equivalent of your choice, and a $1500 stipend so you can feel ready to work from home. They also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere.
  • They also offer complete transparency about they company. Everyone has full access to business metrics and financial information about the company.
  • See this page for more on benefits

Required Qualifications:

  • You have some experience working in Support or Success. You’re passionate about support and the important role it plays in a company, and you’re excited to build a customer-centric career. 
  • You’re an incredible communicator, fluent in written English. Your writing is clear and simple. 
  • Your empathy and self-awareness help you intuitively and proactively solve potential customer troubles. You’re a problem solver who goes out of their way to help people – always.

Customer Advocate at Buffer

Check out the details below:

What You'll Do:

  • Delighting customers creatively over email, live-chat, and social media.
  • Driving success for customers with the Buffer platform and helping customers achieve their goals.
  • Working closely with the Quality Assurance team to escalate bugs and customer feedback.
  • Collaborating with your team daily over asynchronous channels like email and Slack, and weekly over live video syncs.
  • Growing as a technical support professional as you learn the ins and outs of the Buffer platform.

Compensation/Benefits:

  • $55,000-$87,000 USD per year for this role, depending on your prior experience.
  • Get a laptop + $500 to set up your home office.
  • Live and work wherever you like.
  • Health Insurance.
  • Extra money for learning and development.
  • At least 3 weeks/year of minimum vacation, with no upper limit and currently we're working a 4-day workweek.
  • 401(k) with 3% company match.
  • When the company does well, all team members share the profits. 8-15% of profits are distributed annually to the team.
  • 3 months of family leave for all parents, and more is possible.
  • Company get-togethers twice per year.
  • Get some extra cash for a co-working space or coffee shop work.
  • Get a free Kindle and all the free books – digital, physical, and audio – you like, anytime.
  • Take a 6-week Sabbatical, fully paid, after every 5 years with Buffer.
  • See this page for more on benefits

Required Qualifications:

  • Prior customer support experience is required (preferably working with a SaaS product and with both a paid and a free-access customer base).
  • Strong verbal and written English communication skills.
  • Ability to organize, break down, and clearly articulate complex thoughts, ideas, and instructions in written form.
  • Strong ability to take initiative and confidently direct customer interactions.
  • Ability to remain empathetic, even in difficult situations, and guide customers to efficient solutions. Gets satisfaction from helping others.
  • Clear understanding of how APIs work and how Buffer connects to third parties.
  • Well-practiced technical skills and experience working with more complex support (products that integrate with other products).
  • Comfortable working with customers over email, both public and private social media communications, and phone or chat environments.

Customer Champion at Zapier

Check out the details below:

What You'll Do:

  • You'll help customers resolve their issues via email and chat.

Compensation/Benefits:

  • Work from anywhere
  • Competitive salary ($29/hour estimated for customer support jobs)
  • Unlimited vacation policy
  • Great healthcare + dental + vision coverage
  • Retirement plan with 4% company match
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents
  • Computer and software setup
  • Professional development allowance

Required Qualifications:

  • 1-2 years related customer support experience working with APIs or in the SaaS industry.
  • You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

Happiness Engineer at Automattic

What you'll do:

  • Give stellar customer support via live chat, tickets, forums, and one-on-one screenshare sessions.
  • Create detailed bug reports.
  • Help people that use WordPress.com, WooCommerce, Jetpack, etc.

Qualifications:

  • Experience with WordPress, HTML, and CSS.
  • Must be fluent and eloquent in written English.

Compensation:

  • Estimated $69,933/year according to Glassdoor.
  • Work from home worldwide
  • They'll provide or reimburse hardware and software you’ll need, as well as books or conferences that promote continued learning.
  • Coaching sessions to help you set and achieve professional goals.
  • Open vacation policy with no minimum or maximum amount of days off per year, although they encourage you to take at least 25 days annually.
  • Home office setup and coworking allowances.
  • Company-sponsored life insurance.
  • Open parental leave (including maternity, paternity, LGBTQ+, and adoption for all parents). If you’ve been with Automattic for 12 months, your leave up to 6 months is fully paid.
  • WordPress-branded laptop at your four-year anniversary with the company.
  • Paid three-month sabbatical encouraged every five years.
  • Wireless headphones at your seven-year anniversary with the company.
  • Expense a monthly subscription to a mindfulness app, such as Calm, Headspace, Ten Percent Happier, Waking Up.
  • Virtual ergonomic consultations and access to a wealth of virtual ergonomic tips, stretch videos and yoga exercises.

Benefits at Automattic can also vary by location, so here is a link to their benefits by location page.

4 Highest Paying Non-Phone Work-From-Home Jobs Worldwide

Justin Bryant
Justin Bryant

I'm an entrepreneur, fitness freak, artist, car enthusiast, sports fan and self improvement addict. My goal is to help people be their best and create incredible businesses that change the world.

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