If you want a job that has a combination of high pay, benefits, and great employee ratings, you're gonna love this.

Check out the Content Writer job at Help Scout:

Check out the details below:

What You'll Do:

  • Develop a deep understanding of our target audience and what they like to read.
  • Write inspiring, relevant, thought-provoking content with a human and helpful tone.
  • Highlight and amplify the voices of small business leaders who show a deep commitment to their craft and purpose — covering a diverse range of industries and backgrounds.
  • Collaborate with the Editorial Lead to define the founder hub’s voice, tone, and writing principles.
  • Conduct interviews and research to develop in-depth, accurate content.
  • Contribute to the promotional strategy for founder-focused content.
  • Ensure the founder hub’s brand voice and identity stay consistent across pieces.

Compensation/Benefits:

  • Based on what Help Scout employees have said on Glassdoor, this job should pay around $48k-$53k/year.
  • Health and dental insurance is 100% covered for you and your family.
  • They cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).
  • 3-4 weeks of vacation per year in addition to public holidays, but there are no firm rules.
  • After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off.
  • 12 weeks of paid leave for all new parents.
  • Up to $1,800 per year as a personal development stipend to improve your craft.
  • A Mac laptop or equivalent of your choice, and a $1500 stipend so you can feel ready to work from home. They also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere.
  • They also offer complete transparency about they company. Everyone has full access to business metrics and financial information about the company.
  • See this page for more on benefits

Required Qualifications:

  • Above all, you’re a storyteller. You have a knack for identifying compelling stories and can expertly craft narratives that others will find interesting.
  • You love staying on top of trends and have a good understanding of startup ecosystem, whether it be investors, capital, or organizational development.
  • You have a proven track record of creating polished and interesting content that gets published, shared, and talked about.
  • You like rolling up your sleeves and diving into the research and discovery phase before the article gets written.
  • You have experience writing across many different types of content — from shorter snippets to long-form articles, from creative pieces to concise write-ups.
  • You’ve worked or dabbled in journalism and you’re a stickler for well-structured stories and impeccable grammar.

Preferred Qualifications:

They don't seem to have specific qualifications that they prefer but don't require.

Technical Requirements:

They seem to provide you with most of what you need for your home office. Other than that, they don't mention details about internet speed or other technical requirements.

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