Bloomerang Is Hiring a Remote Billing Specialist – Pays Up to $65,000

Last Updated on August 11, 2026 by Justin Bryant

Bloomerang Is Hiring a Remote Billing Specialist – Pays Up to $65,000

Bloomerang is hiring a permanent, full-time Billing Specialist for a fully remote position. The company lists eligibility within the United States and select Canadian provinces and will ship the equipment needed for the job.

The salary range is $49,200 to $65,000, and the employee may also qualify for a discretionary bonus. Applicants need one to three years of experience in billing or accounts receivable.

This is not a no-phone billing job. Responsibilities include invoicing, collections, email customer service, and phone support. Applicants must also be able to explain how they have already incorporated AI tools into their daily workflow.

The opening was active on Bloomerang’s official Greenhouse job board when checked on August 11, 2026.

What Is Bloomerang?

Bloomerang provides fundraising, donor-management, volunteer-management, and giving technology for nonprofit organizations.

Its platform helps nonprofits manage relationships with donors and supporters, recruit and organize volunteers, process donations, and improve fundraising and retention. Bloomerang says its technology and support serve tens of thousands of nonprofit organizations.

The Billing Specialist works behind the scenes with Bloomerang’s customers, account managers, sales team, customer-success team, and finance-related systems. This is a financial-operations and customer-support position rather than a nonprofit fundraising role.

Pay and Benefits

The listed compensation is:

• $49,200 to $65,000 per year.
• Possible eligibility for a discretionary bonus.
• Actual compensation depends on skills, experience, qualifications, location, and applicable employment laws.

Bloomerang lists the following benefits:

• Health, dental, and vision insurance options.
• HealthiestYou virtual access to doctors.
• 20 paid-time-off days.
• Three flex days.
• Four optional volunteer days.
• 12 paid holidays.
• Paid parental leave.
• A 401(k) match.
• Company equipment shipped to the employee.

The listing does not state the amount of the 401(k) match or provide the discretionary-bonus formula.

Job Highlight: Billing Specialist

The Billing Specialist helps manage the customer-billing process from account setup through invoicing, payment, collections, refunds, cancellations, and issue resolution.

Daily work can include creating accounts, updating existing accounts, sending invoices, researching payment differences, handling refunds, and resolving billing questions raised by customers. The employee will work across several billing platforms and use Salesforce to manage account information and billing cases.

This role also connects several departments. The Billing Specialist works with account managers, sales, customer success, and other internal teams to collect information and solve problems.

Phone support and email customer service are specifically included in the responsibilities. Bloomerang does not state how many calls employees handle, so applicants who want little or no phone work should ask about call volume during the interview process.

Key Responsibilities

• Learn the sales process from contract creation through billing and collections.
• Prepare invoices and help manage collections.
• Provide billing support to customers by phone and email.
• Process account upgrades, cancellations, payments, and refunds.
• Research payment differences and coordinate solutions with customers and account managers.
• Open new customer accounts and update existing accounts.
• Manage billing cases and account information in Salesforce.
• Work across multiple billing systems and customer records.
• Collaborate with sales, customer success, and other internal teams.
• Support audits, special projects, and other billing-team assignments.
• Identify process improvements and opportunities to automate repetitive work.

Qualifications

Bloomerang lists these qualifications:

• One to three years of experience in billing or accounts receivable.
• An analytical and detail-oriented approach.
• Strong organizational skills.
• The ability to change priorities and manage several tasks.
• Strong communication skills and comfort giving and receiving feedback.
• An interest in supporting work that affects nonprofit organizations.
• The ability to stay current with emerging AI capabilities and apply them through hands-on experimentation and building.

Experience with Ordway, Zuora, and Salesforce is listed as helpful but not required.

The required-qualification section does not list a college degree. That should not be interpreted as a companywide no-degree policy, but it means the posting emphasizes relevant billing experience and skills rather than naming a specific degree requirement.

The application includes a required question asking candidates to describe a specific way they have implemented AI tools into their daily workflows and identify the tools they know best. Applicants should prepare a truthful, practical example involving billing, spreadsheets, research, documentation, automation, customer service, or another relevant task.

Resume Keywords

These terms may be useful when they accurately reflect your experience:

• Billing
• Accounts receivable
• Invoicing
• Collections
• Customer billing
• Account setup
• Account updates
• Payments
• Refunds
• Cancellations
• Payment variances
• Billing discrepancies
• Customer service
• Phone support
• Email support
• Salesforce
• CRM
• Ordway
• Zuora
• Account management
• Billing platforms
• Contract-to-cash process
• Sales process
• Process improvement
• Workflow automation
• Audit support
• Cross-functional collaboration
• Sales support
• Customer success
• Artificial intelligence tools
• AI workflow implementation
• Multitasking
• Attention to detail

Do not add tools or experience to your resume unless you can support them with real examples.

Location and Schedule

Bloomerang describes this as a permanent, full-time, fully remote position within the United States and select Canadian provinces. The listing does not name the eligible Canadian provinces.

The application also asks whether the candidate is legally authorized to work in the United States. Canadian applicants should therefore confirm that their province and work-authorization situation are supported before investing substantial time in the application process.

Employees who live in Indianapolis, Indiana, may work from Bloomerang’s headquarters, but office attendance is not listed as a requirement for the remote role.

Bloomerang does not provide daily working hours, time-zone requirements, travel expectations, or a training schedule in the posting. The company does state that it will not provide visa sponsorship or relocation assistance.

Source and Safety Note

This opening was found on Bloomerang’s official Greenhouse job board. The application should not require candidates to pay a fee, purchase equipment, or send money.

Applicants should confirm that the URL begins with job-boards.greenhouse.io/bloomerang before submitting personal information. If someone contacts you outside the normal process, compare their message with the official listing and company contact information.

Closing Notes

This position may fit someone with one to three years of billing or accounts-receivable experience who is comfortable working directly with customers and moving between financial systems, Salesforce, email, and phone support.

The strongest advantages are the $49,200-to-$65,000 salary range, full-time remote status, equipment provided, discretionary-bonus eligibility, 20 PTO days, flex and volunteer days, and a 401(k) match.

The biggest catches are the experience requirement, customer-facing phone work, multiple-system environment, and the expectation that applicants can provide a credible example of using AI tools in their workflow. Canadian eligibility is also unclear because the listing mentions select provinces without naming them and the application asks about U.S. work authorization.

The job was last verified open on August 11, 2026. Bloomerang does not list a posting date or application deadline. Review the official page carefully before applying because remote openings can close after the company receives enough candidates.

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