Last Updated on September 29, 2026 by Justin Bryant
Optum is hiring a nationwide remote Per Diem Patient Care Coordinator to help coordinate infusion-pharmacy patients, nursing visits, scheduling, documentation, and telephone support. The job normally provides up to 10 hours per week, primarily on Saturdays from 8:30 a.m. to 5:00 p.m. Central.
The official listing displays an hourly range of $18 to $32 and requires at least six months of customer-service or healthcare experience. The unusual Saturday schedule could work well as supplemental employment, but this is not a standard full-time job, and the employer says weekday coverage may occasionally be requested. The official application was active when checked on September 29, 2026.
What Is Optum?
Optum is a healthcare services, pharmacy, care-delivery, data, and technology business within UnitedHealth Group. This opening supports Optum Infusion Pharmacy and its National Start of Care Nursing Team.
The team helps arrange nursing services for patients receiving infusion care. The coordinator connects patients, families, nurses, outside agencies, and pharmacy teams so that intake, authorizations, staffing, appointments, and required records stay organized.
Pay and Benefits
UnitedHealth Group lists an hourly range of $18 to $32. However, its compensation disclosure says that range is based on full-time employment even though this opening is per diem and normally offers no more than ten hours per week. Applicants should confirm the actual per-diem rate rather than assuming the top of the displayed range will apply.
The posting refers generally to a comprehensive benefits package, incentive programs, an employee stock-purchase program, and a 401(k), subject to eligibility. UnitedHealth Group's benefits page also describes health coverage and resources supporting physical, emotional, financial, and personal well-being.
Because this is a low-hour per-diem position, benefit eligibility may be materially different from eligibility for a regular full-time employee. The public listing does not say which benefits this position receives. Confirm health coverage, paid time off, retirement eligibility, holiday pay, and other benefits directly with the recruiter.
Job Highlight: Per Diem Patient Care Coordinator
The Patient Care Coordinator helps manage the beginning of infusion-pharmacy service. This includes receiving initial referrals, verifying patient information, scheduling nursing visits, coordinating with internal and outside healthcare providers, tracking authorizations, and keeping patient-care documentation complete.
Customer service is an important part of the position. The coordinator answers telephone calls, communicates directly with patients and families, and works with nursing agencies and other providers. Although the title sounds administrative, the work involves sensitive healthcare coordination where accuracy and timely communication matter.
Key Responsibilities
- Receive and process initial patient intake information
- Verify patient demographics and help schedule nursing services
- Answer telephone calls promptly and professionally
- Communicate with patients, families, nurses, pharmacies, and outside care agencies
- Track nursing visits and help assign patient visits to appropriate agencies
- Confirm that required nursing-visit authorization has been obtained
- Send and retrieve records needed for patient management
- Document care-coordination activity accurately and on time
- Maintain professional communication with patients and healthcare partners
- Participate in staff meetings and complete required education
- Follow healthcare, privacy, and company procedures
Qualifications
Optum requires:
- At least six months of customer-service or healthcare-related experience
- Intermediate computer proficiency
- Experience using Microsoft Word, Excel, and Outlook
- Ability to work with several web applications
- Age 18 or older
- Strong verbal and written communication
- Organization, time management, and attention to detail
- Ability to prioritize work and function in a fast-paced environment
- Ability to communicate effectively with healthcare providers
- Ability to work independently and as part of a team
Preferred qualifications include at least one year in a medical front-office setting with duties such as appointment scheduling, patient check-in or check-out, or medical-record maintenance. Knowledge of electronic medical-record software is also preferred.
The posting does not list a college degree, professional license, or medical certification among the required qualifications. It is still not a true no-experience job because six months of customer-service or healthcare experience is mandatory.
Resume Keywords
Use these terms only when they accurately reflect your background:
- Patient intake
- Patient scheduling
- Customer service
- Telephone support
- Care coordination
- Infusion pharmacy
- Nursing services
- Patient demographics
- Medical records
- Documentation
- Provider communication
- Insurance authorization
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Electronic medical records
- Healthcare administration
- HIPAA
- Time management
- Multi-tasking
Applicants with relevant experience may also quantify the number of patients, appointments, referrals, calls, records, or provider relationships they handled.
Location and Schedule
The listing says Per Diem Remote Nationwide and states that the employee can work remotely from anywhere within the United States, subject to UnitedHealth Group's telecommuter policy. No state exclusions are named on the public page.
The normal schedule is up to ten hours per week, with the primary shift on Saturday from 8:30 a.m. to 5:00 p.m. Central. The employee may also be asked to cover weekday shifts when available and when business needs require it.
The posting lists no travel. It does not disclose paid-training hours, an equipment package, minimum internet speed, or whether the weekly hours are guaranteed. Applicants should confirm those items, particularly if they need predictable weekly income.
Closing Notes
This opportunity may fit someone who wants a small remote weekend schedule and already has at least six months of customer-service or healthcare experience. Experience with scheduling, medical records, patient intake, medical offices, or healthcare calls would be especially relevant.
The biggest limitation is the schedule: up to ten hours a week is supplemental work, not a full-time income. The role also includes telephone contact and detailed medical coordination, so it is not appropriate for someone seeking a job with no calls or minimal interaction. Finally, the displayed pay range uses full-time-employment language even though the job is per diem, making recruiter confirmation important.
The official requisition is 2387995. UnitedHealth Group says the posting will remain open for at least two business days or until it has received enough applicants, so it may close without a fixed deadline. The application and Apply path were last checked on September 29, 2026.
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