Last Updated on September 16, 2026 by Justin Bryant
CipherHealth is hiring a remote U.S. Junior Product Manager and lists a target of zero to two years of product management experience. The job is especially unusual because the product team uses AI agents to summarize feedback, identify patterns, monitor competitors, analyze churn, and prepare first drafts of product documents.
The junior title should not be mistaken for a no-experience promise. CipherHealth also wants a track record of shipping B2B software or a comparable product and expects the hire to own a product area, lead planning, and work across engineering, design, sales, and customer success. The application was active when checked on September 16, 2026.
What Is CipherHealth?
CipherHealth is a healthcare technology company that builds patient-engagement and care-coordination software. Its platform helps healthcare organizations manage communication and workflows across points such as patient outreach, follow-up, staff coordination, and experience measurement.
The company says its software uses automation, AI, and healthcare-system integrations to help providers improve clinical and operational results. That context matters because this product manager would turn customer feedback, usage data, business needs, and healthcare workflows into product priorities.
Pay and Benefits
The official job listing does not disclose a salary or hourly range. Applicants should decide whether to ask about the budget early in the process rather than assume that a junior title indicates a particular pay level.
CipherHealth lists the following benefits and work support:
- Medical, dental, and vision coverage beginning on the first day
- Company funding toward health plans plus HSA and FSA options
- Short-term disability, long-term disability, life, and personal-accident insurance
- A $40 monthly wellness stipend
- A 401(k) after three months with a company match when enrolled
- Discretionary paid time off and 13 paid holidays
- Paid parental leave and adoption assistance
- A $50 monthly work-from-home reimbursement
- A company MacBook, other hardware, and company merchandise
- Employee assistance, recognition, referral, and resource-group programs
The listing does not explain the value of the 401(k) match, parental-leave length, or how discretionary paid time off is administered.
Job Highlight: Junior Product Manager
The person hired will own a product area from discovery through delivery and iteration. That means identifying customer problems, defining a roadmap, writing product requirements and user stories, prioritizing a backlog, working with engineering and design, and measuring whether released features produce useful results.
CipherHealth describes an agentic product-management loop in which AI agents perform first-pass analysis. The tools may summarize support tickets and sales calls, group feature requests, identify churn causes, monitor competitors, examine adoption data, create weekly opportunity reports, and draft initial product-requirement documents.
The employee is still responsible for judgment. The listing says the product manager must validate AI output with customers and data, refine the drafts, communicate tradeoffs, and own the final product decisions. This is better understood as an early-career product role with substantial ownership—not an AI data-annotation job or a passive assistant position.
Key Responsibilities
- Define a vision, strategy, and roadmap for an assigned product area
- Run customer discovery, user research, and data-informed problem analysis
- Write product requirements, user stories, and acceptance criteria
- Maintain and prioritize the product backlog
- Partner with engineering and design to ship and improve product changes
- Measure adoption and results after launch
- Coordinate positioning and launch work with marketing, sales, and customer success
- Lead recurring product-council planning meetings
- Use AI-generated summaries and drafts as evidence to evaluate rather than final answers
- Keep stakeholders informed about priorities, tradeoffs, timing, and progress
Qualifications
CipherHealth says it is looking for:
- Zero to two years of experience in product management
- A track record of shipping products in B2B software or a comparable environment
- Familiarity with discovery, prioritization, roadmaps, product requirements, and success metrics
- The ability to use customer insight and quantitative data when making decisions
- Comfort working with AI agents while knowing where human validation is necessary
- Strong cross-functional collaboration, written communication, presentation, and ownership
The listing does not state a college-degree requirement. It also does not call the role entry-level or say that no prior experience is needed. A candidate with an internship, associate product role, startup project, implementation role, business-analysis work, or another credible example of helping ship software may have the clearest way to prove the requested background.
Resume Keywords
Use only terms that truthfully match your work:
- Product management
- B2B SaaS
- Product discovery
- Customer research
- Product roadmap
- Product requirements document
- User stories
- Acceptance criteria
- Backlog prioritization
- Cross-functional collaboration
- Go-to-market
- Product analytics
- Adoption metrics
- Customer feedback
- Churn analysis
- AI-assisted workflows
- Healthcare technology
Instead of listing every term, a candidate should show one or two products or features they helped ship, the customer problem involved, the decisions they made, and the result that followed.
Location and Schedule
The official listing labels the job Remote-United States and asks whether applicants are legally authorized to work in the U.S. and whether they need current or future visa sponsorship. It does not list state exclusions, so the opening clears the multi-state geography gate based on the published language.
CipherHealth describes itself as remote-first and provides a monthly work-from-home reimbursement and company hardware. The listing does not specify whether the job is full-time, the normal work hours, time-zone expectations, travel, meeting cadence beyond recurring product councils, or a closing date. Applicants should confirm those points before accepting an interview schedule or offer.
Closing Notes
This role may fit an early-career product professional who has already contributed to shipping software and can explain how customer evidence, product requirements, engineering constraints, and business priorities shaped the result. The strongest hooks are the zero-to-two-year target, direct exposure to AI-assisted product work, remote U.S. label, first-day healthcare coverage, equipment, and monthly remote-work support.
The main catches are the undisclosed pay, significant ownership despite the junior title, and the expectation that applicants already understand product craft and can point to a shipped B2B product or comparable work. The exact Greenhouse job ID is 8175722. The opening was last checked on September 16, 2026.
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