Here are some requested work from home jobs with no experience, no phone calls, and worldwide availability.
Customer Support Rep at LeadSimple
A day in the life of…
- Track and Surface Customer Requests and Feedback – Tracks customer requests and effectively communicates the details to the engineering team to complete the request.
- Evaluate Client Tickets and Delegate to Applicable Team – Demonstrates clear knowledge of what LeadSimple can and can’t do. Takes client requests, creates tickets, evaluates, then passes to the appropriate internal department.
- Maintains a High Degree of Customer Satisfaction – Measured by promoter scores, response time, and ticket ratings
- Provide Consolidated Client Feedback – Recommend service and product enhancement to improve the sales potential and customer satisfaction. Minimum of 3-5 actionable insights and changes per quarter gleaned from client interaction.
- Maintains Educational Resources – Continuously update educational resources including training documentation, training courses, & videos.
- Facilitate Video/Phone Calls with Clients – Able to facilitate video/phone calls with clients at any time during working hours.
- Participate in Weekly Team Meetings – Participate in and provide value to the team meetings every week.
- Maintain Metrics – Meet or exceed CSAT score, response time, & ticket rating goals set on a quarterly basis.
- Develop Skills Necessary to Manage Future Client Implementation Projects – Seeks out information and knowledge for future plans to effectively manage capacity to handle a pipeline of 8-10 proposals per month.
- Build Custom Solutions – Consult with customers and build custom solutions based on their needs.
Expectations for your first 90 days:
- Confidence in handling customer issues independently by 90 days. The expectation is that 75% of tickets can be handled autonomously.
- CSR will respond to customer inquiries and own the outcome. No one will know everything, but the CSR needs to be able to handle the majority of customer issues autonomously.
- Equal contributor of workload responsibilities. Reps must handle an equal amount of work dispersed amongst the team. As an example, if we have 4 reps and a manager, you would be expected to work 25% of the ticket load for the week.
- We are a small team, and in order for our team to run efficiently everyone needs to pull their share of the workload. The expectation is that the CSR will handle an equal amount of work as the other CSR members, excluding managers. We expect each team member to update or write at least one help article per month.
- Customer Obsession – Maintain high CSAT Score of 94.0%
- Our core value of customer obsession is paramount at LeadSimple. We expect a CSAT score of 94%
Perks:
- Monthly Friday Free Day – You read that RIGHT! One Friday every month we ‘CLOSE SHOP’ and enjoy a three day weekend! Who doesn’t like 12 days extra off work!
- Company Holidays
- Paid Time Off (in addition to the above)
- Monthly Healthcare Allowance
- Yearly Vacation Allowance
- Fun and outcome driven work environment with a smart, hard working team
- Location independence
- Mission driven company and values-based culture
🚀 Want to join a team of A players in an exciting, high-growth, entrepreneurial environment?
We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.
The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.
Please only apply if you:
- Embrace learning new technology
- Learn fast
- Communicate crisply
- Proactively seek solutions
- Own the outcome
- Embody emotional maturity
- Bring an optimistic “can do” attitude
- Supply your own internet and smartphone
- [0+ Experience in…]
- Have B2B SaaS experience (preferred)
Location Requirements
- Due to our core business hours, applicants must be located between -8 GMT to +2 GMT (Americas, Africa, and Western Europe)
- **NOTE: We are not accepting applications in California, Colorado, or New York at this time.
Outbound Sales Development Reps at Remote.com
These jobs are in all different parts of the world, but with different job listings.
I'm using the Americas listing as an example.
Make sure you click the listing for you part of the world!
All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you
- An opportunity to be a part of and drive the GTM (go to market team) in the Americas region
- Experience in a scale up, fast growing pre-IPO company
- Training and exposure to the latest and most advanced prospecting tools e.g. Outreach, ZoomInfo, LeadIQ, and more
What you bring
- You are a driven, self-motivated individual with a proven track record of business development success
- Skills to negotiate skillfully and promote/sell ideas persuasively
- Exceptional communication skills (English), both oral and written, and a positive and energetic phone presence
Practicals
- You'll report to: Manager, Outbound Sales Development – AMER
- Team: Sales – Sales Development
- Location: AMER
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
For U.S. applicants: Across all US locations, the OTE salary range for this full-time position is $78,800 to $90,620 plus eligibility for equity. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range is subject to change and may be modified in the future.
We offer a generous benefits package to all full-time employees. In the U.S. this includes: a 401(k) plan + 4% employer match, unlimited paid time off, paid sick leave in excess of local requirements, paid parental leave, FSA, HSA, health, dental and vision plans for you .Click here for more information on our global employee benefits.
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
Proofreader/Editor at Cambridge
What You'll Do:
Here you can edit and proofread documents of all sorts that are centered around your areas of interest and expertise.
Compensation/Benefits:
- Pay range is $20-$25 per hour.
- You get paid via PayPal or direct deposit twice per month.
- You can work from pretty much anywhere from home worldwide.
- This is a freelance/independent contractor type of position without benefits like insurance, 401(k), etc.
- You also have flexible hours and can make your own schedule.
Required Qualifications:
- Be a native English speaker,
- Have an exceptional understanding of the English language, and
- Hold at least a bachelor’s degree from a respected university.
Preferred Qualifications:
- Advanced university qualifications (master’s or doctoral degrees), and/or…
- Expertise in STEM, business, economics, education, and computer science, and/or…
- Experience in academic editing or publishing, or as university faculty.
Technical Requirements:
They don't mention any technical requirements for your home office setup.
Proofreader/Editor at Scribbr
What You'll Do:
At Scribbr, as a freelance editor, you can get paid to help students finish their college degree program, become better writers, and enhance the language structure and clarity of their term papers.
Compensation/Benefits:
- Around $25-$30/hour USD or €20-€25/hour
- You'll get a fixed rate based on the deadline, word count and selected services.
- Personalized training to help you optimize your skills and knowledge.
- Access to their exclusive editing resources and software.
- Invoicing, tax support, and bi-monthly paydays (paid twice per month).
- Full-time work during busy periods.
- Work from anywhere as long as you can get your work done.
Required Qualifications:
- You are a native speaker of the language in which you are applying to be an editor for.
- At leas a bachelor's degree.
- You can work at least 10 hours per week.
- You can help out during the busiest periods of the year (May and August).
- Every once in a while, you're willing to help students during weekends or holidays.
- You have experience in editing (academic) texts.
- You have Microsoft Word 2013 or later and a reliable internet connection.
Technical Requirements:
All you need is a reliable internet connection, Microsoft Word and a computer.