If you're looking to do a fairly easy work-from-home job that doesn't require a lot of time on the phone, here are some places where you can find chat agent jobs:
Hubstaff is a workforce management platform that offers proof of work, time tracking, and payroll management, along with a remote talent finder and project management software.
Here, you can find customer support jobs that are mostly chat-based.
You'll help customers via email, their ticketing system, live chats, and occasional on-screen shares or video conferencing.
Plus, you only need 1+ years of customer support experience to apply.
You can get paid an estimated $24-$26 per hour according to Glassdoor.
On top of that, they have benefits like 100% remote work, 25 days of annual paid time off, annual equipment/technology stipend, etc.
Knack is a company that specializes in helping people build online databases without code.
Here, you can get a Customer Support Specialist job and not have to be on the phone hardly at all.
Most of the time, you will be helping customers via email and their in-app messenger.
This job typically pays an estimated $20/hour according to Glassdoor.
This is another job that only requires around 1 year of experience to apply.
They also give you great benefits like flexible hours, unlimited paid vacation, health/vision/dental insurance, a provided top-of-the-line PC or MacBook, etc.
Zapier is a web-based service that lets users integrate lots of apps, kind of like IFTTT.
Here, pretty much all of their customer support jobs are email and chat-based because the company believes more in written communication.
They also provide LOTS of benefits, free equipment for your home office, and more.
You can also work from just about anywhere in the world, because they are a fully-remote company.
Look for the Customer Champion job.
At Smith.ai, you can become a Virtual Receptionist that specializes in chat support.
You'll need 40 WPM or greater typing speed to apply.
This job pays $10 per hour or $11 if you are bilingual.
Plus, you get benefits such as medical, dental, and vision insurance, retirement plans, cash bonuses, paid training, etc.
Just make sure you pick the “chat” version of the job as opposed the one where you take inbound calls.
KellyConnect or Kelly Services is a workforce management company that offers staffing services.
This means they have a lot of work-from-home customer support jobs available all the time.
Some of these are more phone-based, and some are more chat or email support-based.
Look for a job like a Customer Support Advisor and you can earn $14.50-$17 per hour without a degree.
Flow is a company that specializes is chat support.
Here you can sometimes find $12 per hour work-from-home Live Chat Agent jobs.
The Chat Shop is another company that specializes in chat support.
Here, you can earn $9-$10 per hour as a chat agent.
The only real requirements they have are:
- A dual monitor setup
- 65 WPM typing speed with 97% accuracy
- Customer support experience
- Wired internet connection
More info on The Chat Shop here: