Here are a few new remote support jobs I've found recently that are hiring actively:
1. CS Lead, Shopbop CS at Amazon
This job is US-based and doesn't require a ton of experience.
“Candidate has mastered essential Customer Service Representative functions and is dedicated to providing superior world-class service that creates and promotes a lasting relationship.
The CS Lead will report to the CS Manager and serve as a reference and point of contact for escalated contact resolutions of a supervisory nature. This individual will manage and monitor the CS help inbox and act as a liaison between CS Representatives and departments within Shopbop. The CS Lead will assist in training new employees, monitor trends, and model an obsession with delivering a positive Customer experience.”
2. Healthcare Customer Service Specialist at Sagility
This job was posted very recently and is only looking for a year or two of experience.
The benefits seem to be nice here as well.
“BroadPath, a Sagility Company, is hiring experienced Healthcare Customer Service Specialists to join our remote team! These roles support healthcare members, patients, and providers by handling inbound and outbound calls, resolving inquiries, scheduling services, and ensuring a positive, professional experience.
We are looking for customer-focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly, and deliver exceptional service.”
3. Fintech Support Associate at Service Titan
This job is located in the US or Canada and offers benefits.
They want about 2 years of experience or more.
“We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan’s valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet of Things (IoT), etc. to empower contractors to take the next leap forward in streamlining technician interactions with the homeowner. Think of us as a start-up within a start-up. We are extremely ambitious in expanding revenue and contributing to the overall company growth. We are looking for talent and passionate and future Titans that are entrepreneurial, love technology and want to help our customers maximize their potential.The Payments Support Specialist is a strategic role at ServiceTitan. A deep understanding of the payments industry is necessary in order to work with ServiceTitan customers to explain the functionality and support different aspects of ServiceTitan Payments. You will play an integral part in the daily success for our customers.”
