Here are some $6,000/month work from home jobs that let you work from anywhere in the world!
These jobs are at Uscreen, a video monetization platform for creators.
Migrations Specialist
What you’ll do
- Work with new clients (creators, founders, & CEOs) to help them move their existing online video subscription businesses to the Uscreen platform
- Educate clients on the technical capabilities and limitations of the migrations process
- Instill confidence in the Uscreen migrations process with all levels of clients, from sites with a few hundred end-users to a few hundred thousand.
- Partner with new Enterprise customers to provide hands-on support and advice on all aspects of the migrations process
- Provide clients with migrations best practices
- Thoroughly understand the end-user experience roadmap
- Help clients develop existing end-user communications plans
- Maintain and update an accurate log of activity in our CRM system
- Help to manage the migrations schedule with the development team based on SLAs and internal guidelines
- Partner cross-functionally with Success, Product, Marketing and Sales to deliver a best-in-class customer experience
Do you have what it takes?
- 1+ years in a customer-facing role, preferably in SaaS
- Excellent communication, presentation, written and listening skills
- Detail-oriented and obsessed with data
- Demonstrated interest in the SaaS, online video, and influencer industries
- Growth mindset and a positive attitude
- Ability to organize and prioritize time and tasks
- Strong interpersonal skills to successfully communicate and negotiate with internal and external customers
- Graduate of a four-year university or equivalent professional experience preferred
- We are a remote-first company, so we highly value the ability to work autonomously, be self-driven, and stay productive.
You get bonus points if…
- Experience working with Google Sheets or MS Excel
- Experience working with Pipedrive, Planhat or similar CRM software
- Experience with video or website hosting and application setup
- You’re located in the western hemisphere, or are willing to flex your hours for at least the first 6 months to facilitate training
- Overall, a kind and fun person
Customer Success Manager
What you’ll do
- Work with our existing customers (creators, founders, & CEOs) to help them grow their online video subscription businesses
- Establish deep relationships with new and existing customers, understanding their challenges, and offering strategic guidance to help them meet their goals and maximize their ROI
- Own the client experience by establishing rapport, providing training, identifying opportunities and driving product adoption
- Expand current customer accounts through upsell opportunities of products and services
- Negotiate and close renewals
- Own data and analytics for all things related to the customer including segmentation, account health, adoption, NPS, and churn
- Become an industry expert by continuously seeking out and learning industry trends and best practices
- Act as an escalation liaison between the customer, Technical Support, and Product Development to help resolve technical issues blocking product adoption
- Provide customers with marketing, industry and platform best practices
- Connect customers with ecosystem partners (i.e. software, agencies, production)
- Mitigate churn by proactively addressing leading indicators
- Maintain and update an accurate log of activity in our CRM system
- Partner cross-functionally with Product, Marketing and Sales to deliver a best-in-class customer experience
- Preemptively spot patterns to improve usage and adoption
🔥 Do you have what it takes?
- 3+ years of Customer Success and/or Account Management, preferably in SaaS
- Excellent communication, presentation, written, negotiation and listening skills
- Demonstrated interest in the SaaS, online video, and influencer industries
- Growth mindset and a positive attitude
- Ability to organize and prioritize time and tasks
- Strong interpersonal skills to successfully communicate and negotiate with internal and external customers
- Graduate of a four-year university or equivalent professional experience
Onboarding Specialist
What you’ll do
- Be a part of a collaborative and new initiative to build out an improved onboarding experience for our most valued customers
- Work with our existing customers (creators, founders, & CEOs) during their first 90 days to help them successfully launch and grow their online video subscription businesses
- Own effective client onboarding, implementation, training, and engagement; as well as provide meaningful strategic insights and recommendations to our clients to ensure their success on our platform
- Establish relationships with new customers, understand their challenges, and offer strategic guidance to help them meet their goals and maximize their ROI
- Ensure the timely and successful delivery of solutions aligned with company standards and according to customer needs and objectives
- Partner with cross-functional teams to help ensure a successful and timely launch on the platform
- Host educational onboarding webinars as well as 1:1 trainings
- Mitigate churn during the launch phase by proactively addressing leading indicators
- Communicate with your book of customers via phone, email and text
- Maintain and update an accurate log of activity in the CRM system
Do you have what it takes?
- 3+ years of Implementation, Customer Success, and/or Account Management experience, preferably in SaaS
- Demonstrated interest in the SaaS, online video, and influencer industries
- Ability to work with prospective customers via phone and email
- High sense of urgency and ability to be flexible given the situation
- Willing to work as a team and put the team first
- Growth mindset and a positive attitude
Our Commitment to You
- We will compensate you competitively.
- Your growth is our growth! We’ll provide you with access to best-in-class training and workshops to help you develop and succeed in your role.
- It’s a marathon, not a sprint. We make sure you have a clear growth plan to help you get to the next level at Uscreen.
- 100% Remote – Work from wherever your heart desires, as long as you have access to a stable internet and a conducive workspace.
- Our flexible, unlimited PTO policy encourages every team member to take the time they need to unwind and recharge.
- We also offer flexible parental leave.
- Your home office should be ergonomic and inspirational to help you make some magic. We’ll give you a generous WFH stipend to help you set one up.
- And if WFH is not for you, we’re happy to pay for your coworking space.
- We’re proud to offer personal development and mental wellness stipend.
- We host virtual social events and company retreats filled with fun activities to ensure you feel part of the Uscreen team
Interview Questions:
- What were my long term goals
- What are the top priorities in the first 90 days for someone in this role?
- Why are you leaving your current role?
- How does your previous experience relate to this role?
- Do you have experience working remotely
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