Here are some 4 remote work form home jobs with no experience hiring immediately!
Technical Support Advocate at QuickMail
Highlights
💻 Work remotely, and join us for our yearly team retreat In Thailand
👐 Join a meritocracy, no politics needed (nor welcomed)
📖 We practice open-book management (understand how the business works and why what you work on really matters for our clients)
📚 We focus on learning and personal growth ($100/mo budget for learning/books/courses)
Company 🚀
QuickMail is one of the leading cold email outreach solutions for sending business-to-business cold emails. It is used by organizations worldwide to reach out to potential clients, generate leads, book meetings, and close deals.
Our clients are composed of Entrepreneurs, Founders, Growth Marketers & Agencies.
QuickMail was started in 2014. We are 100% self-funded and composed of a small group of highly driven co-workers.
About the role
As part of our Customer Support team, you’ll be the first point of contact for our users as well as prospecting users who have questions before signing up.
We pride ourselves to be highly knowledgeable support representatives, with a clear goal to find the best solution to help our users be successful (not just answering tickets).
Success is measured in replies to resolution, user adoption of new features, and conversion from free use to paid plans.
Your responsibilities will include:
- Solving the problem of our users with the best solution possible (including workarounds)
- Developing a deep understanding of how [Quickmail.io](http://quickmail.io/) works. You are willing to become an expert, knowing the system inside out
- Guiding potential users through plan decisions and account setup to best find success in QuickMail
- Writing technical documentation for our knowledge base
- Investigate the user’s key objectives, and driving their adoption of [Quickmail.io](http://quickmail.io/)’s functionality beyond the expected
- Provide training and continued support through highly effective relationship management, centered on the customer experience
- Develop a deep technical understanding of the email ecosystem (what is SPF, DKIM, able to read email source, know what is imp[acting deliverability…)
- Creating bug reports to help the developers understand where an issue is coming from and how to replicate it
Must-haves
- Always curious and going beyond the surface level of understanding
- Comfortable giving feedback with the intention to help and receiving feedback without justifying the action behind the feedback
- Can take informed decisions without waiting for a go signal
- Strong analytical and problem-solving skills
- A fast and reliable internet connection and a good computer (at least 32 GB RAM) with a webcam
- Demonstrate that you have great attention to detail by entering koala when asked what is your favorite animal
- A fluent English speaker who is also good at writing (grammar, spelling, and punctuation)
- Comfortable working in Europe or EST US time zone
Bonus points
- Experience working as technical support in SaaS or other email software
- Experience working in a fully-remote team
- Experience in handling sales inquiries or business development
- Knowledgeable in the email ecosystem. (SPF, DKIM, and DMARC records, email deliverability, etc.)
Customer Experience Associate at Peerspace
Peerspace is looking for a part-time, remote passionate customer service professional to join our growing Customer Experience Team. This position offers a fantastic opportunity to learn about our marketplace and provide an exceptional experience for our hosts and guests that book space with us. Our team acts as the front lines to our users, drives revenue and makes an immediate impact on our product through customer insights.
Schedule:
● Typical schedule is approximately 20 hours/week; hours are not guaranteed and based on business needs
● Rotating schedule every two weeks (based on PST)
○ Week 1: Monday 8 a.m. – 1 p.m., Saturday 8 a.m. – 5 p.m., Sunday 8 a.m. – 5 p.m.
○ Week 2: Tuesday – Friday, 8 a.m. – 1 p.m.
KEY RESPONSIBILITIES:
● First point of contact for users regarding everything from onboarding hosts to recommending locations and services to guests
● Provide friendly and efficient service via all contact channels (phone, email, live chat, social media, etc.) to Peerspace hosts and guests to make sure they have a seamless, no-hassle booking and overall customer experience
● Display self-discipline, demonstrate productivity, and accomplish job duties in a remote work environment.
● Independently work through a queue of tasks with an eye for process improvements
● Identify and execute on opportunities to surprise and delight our hosts and guests
● Identify trends and take an active role in delivering suggestions for process & product improvements
QUALIFICATIONS:
● Passion for problem solving and interacting with customers
● Excellent written and verbal communicator with attention to detail and grammar
● Strong interpersonal skills
● Comfortable asking for additional support when working through difficult cases
● Comfortable prioritizing across potentially competing opportunities/demands
● Able to pick up new technology quickly
● Enthusiasm for improving customer satisfaction and loyalty across broad functional areas and diverse geographies
● Have a sense of humor and enjoy working with others.
Bonus:
● Previous successful customer service experience
● Familiarity with CRM systems (i.e. Zendesk, Salesforce)
● Previous experience with crafting online help resources
● Analytical skills
● Event planning skills
● Familiarity with third party marketplaces
● Previous experience with sales
The hourly rate for this role is $25.00/hour.
Sales Support Rep at Nova 401(k) Associates
Do you live in the Pacific Time Zone? Are you a stay-at-home mom or dad looking for a full-time job while the kids are at school? Did you take some time off to start/raise a family or for personal reasons and now are ready to work again? Then, we have the ideal position for you! Although the position does not have the potential for upward career movement, supporting our team of sales professionals is a great opportunity to work from home and earn a steady income. It offers a full benefit package, PTO, and paid time off for most major holidays.
Nova 401(k) Associates is a rapidly growing national third-party administration firm providing administrative services to companies sponsoring 401(k), pension, and other qualified retirement plans.
We are looking to fill an Internal Sales Support Representative position. The Internal Sales Support Representative must live in the Pacific Time Zone and will be expected to work normal business hours (8am – 5pm PST) Monday through Friday.
Job Responsibilities:
- Creates proposals and illustrations using Microsoft Power Point and Excel
- Performs data entry into online CRM database and generates monthly and annual reports
- Issues sold case paperwork via Microsoft Outlook
- Maintains and Coordinates CE presentations for sales reps
- Available to answer questions via phone and email
Qualifications:
- High school degree
- Proficiency in MS Excel, MS Word, and MS PowerPoint
- Ability to establish priorities, work independently, and fulfill team objectives in a timely manner
- Superior organizational and coordination skills
- Flexibility, adaptability, and ability to multi-task
Claims Examiner at Prudential
The U.S. Back Office Customer Service (BOCS) organization is seeking a Claims Examiner Associate to join our Group Life Claim Team of Beneficiary Fulfillment. The successful candidate will be trained to adjudicate life insurance claims for Group Insurance with a focus on accuracy, timeliness and appropriate decision making. During in-classroom and on-the-job training, the incumbent will learn how to navigate our claim system, learn about our products, policies, and procedures and how to assist our customers at a time of critical need.
The successful candidate will be responsible for effectively adjudicating claims to meet production, quality, and service metrics in accordance with policy/procedures and regulatory guidelines. This entails working with both internal and external partners to obtain information required for claim handling.
The Claims Examiner also:
Key Responsibilities
- Reviews claims and extracts information for processing
- Collects and processes death and life disability waiver claims
- Verifies, corrects, and completes claims information by telephone, letter, or personal contact
- Conducts investigations and gathers supporting documentation on claims
- Calculates benefits payable
- Approves (to a specified amount) or denies claims in accordance with established procedures
Qualifications
The characteristics below describe our ideal candidate
Entrepreneurial Mindset
- Future State Vision, Present Day Action – Able to keep the long run goals in sight while tackling and overcoming the day-to-day deliverables and challenges.
- Creative Problem Solver – Evaluates situations from all angles, does not shy away from out of the box solutions that have not been attempted before.
- Motivated Self Starter – Enthusiastic about tackling challenges and leads the way on getting the ball rolling.
Versatile Communicator and Collaborator
- Flexible and Adaptable – Able to flex their style of communication and find new ways to partner to build a cohesive team and maintain progress.
- High Awareness – Understands how different individuals and groups will react to changes and anticipates future.
- Persuasive – Able to get team members and business partners on board with the vision and execution of transformation objectives.
Intelligent Risk Taker and Decision Maker
- Intelligent Risk Taker – Evaluates situations, understands the challenges, takes the vital risks to get tasks completed.
- Decisive – Can make decisions that will be instrumental in moving work forward.
- Takes Ownership – Takes responsibility for one’s work as if it was their own business.
Low Ego Leadership
- Authentic, Thoughtful, Fair, and High Integrity – Treats everyone as equal, listens to different perspectives, and establishes an inclusive environment.
- Optimistic – Remains positive and inspiring during difficult situations and drives others to be a part of the solution.
- Embraces Humility – Understands that this job is not about knowing the right answer, it's about finding the right answer.
We also prefer:
- Bachelor's degree or equivalent years of industry experience preferred
- Working knowledge of Life or Disability Claims is a plus
Additional Requirements:
This position will work virtually, therefore new hires must be able to provide the following:
- Subscribe to internet service provider plan with at least 25 Mbps download speeds. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary.
- Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline. Your personal phone number will not be identified to customers.
- Quiet area in your home with minimal distractions and noise free.
- Reliability and Dependability throughout our extensive training program is required
Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $39,000.00 to $57,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.