Last Updated on August 12, 2026 by Justin Bryant
Pair Team is hiring a full-time Operations Support Associate for a remote, behind-the-scenes healthcare role. The work centers on data entry, patient-program records, authorizations, status tracking, fax and email updates, and internal coordination.
The company lists compensation as $22–$23, but the official posting does not identify whether that figure is hourly or another unit. Applicants should confirm the pay basis directly with Pair Team rather than assuming.
This may fit someone early in an administrative or healthcare-operations career, but it is not a no-experience job. Pair Team requires at least one year of healthcare operations or administrative experience. The official listing was active when checked on August 12, 2026.
What Is Pair Team?
Pair Team is a healthcare company that coordinates medical, behavioral, and social care for people covered by Medicaid or Medicare. Its model combines clinicians, care teams, technology, and community partners to help patients access healthcare and resources involving food, housing, and transportation.
The Operations Support Associate works behind the scenes to keep care-management records and processes accurate. This is operational support rather than a clinical position.
Pay and Benefits
The official listing describes compensation as $22–$23 but does not state an hourly, annual, or other pay unit. That omission should be clarified during the application or interview process.
Pair Team lists the following benefits:
- Health, vision, and dental insurance
- Flexible vacation policy
- 401(k)
- Company-provided equipment
- $100 monthly work-from-home expense stipend
- Opportunities for career progression
Benefit availability and exact plan terms should be confirmed with the employer.
Job Highlight: Operations Support Associate
This employee supports the patient lifecycle from enrollment through authorization, reauthorization, and disenrollment. Much of the day appears to involve entering information into health-plan portals and internal systems, monitoring approval statuses, updating care teams, and making sure administrative queues are cleared.
The role looks like a good candidate for the little or no regular phone work category because the listing emphasizes data entry, email, fax, SFTP, systems, and internal communication. However, it should not be advertised as completely no-phone: daily management of a voicemail queue is one of the stated duties, and the company also requires strong verbal communication.
Applicants should also note the schedule language. Pair Team says training occurs during Pacific Time hours and that regular hours afterward are 9:00 a.m.–5:30 p.m. in the employee's local time zone. The application itself asks whether the applicant is comfortable working Pacific Time hours, so confirm the long-term schedule before accepting an offer.
Key Responsibilities
- Enter information from internal care systems into health-plan portals, trackers, and databases.
- Process and monitor program authorizations, reauthorizations, and disenrollments.
- Track approvals and status changes received through fax, email, or SFTP.
- Communicate timely status updates to the care team.
- Process and clear fax and voicemail queues each day.
- Support enrollment, documentation, compliance-audit, and workflow-improvement projects.
- Work with Care Operations and Compliance to protect data accuracy and meet deadlines.
- Assist with other operational projects related to reimbursement and care delivery.
Qualifications
Pair Team asks for:
- At least one year of healthcare operations or administrative experience in a fast-paced setting.
- Proficiency in Google Sheets or Microsoft Excel.
- Accurate data-entry skills and strong time management.
- The ability to manage several high-volume workflows at once.
- Comfort with platforms such as Google Workspace, Slack, and data-management or reporting tools.
- Strong written and verbal communication.
- A reliable, HIPAA-compliant workspace and stable internet connection.
- U.S. work authorization without employer sponsorship.
The listing does not include a college degree among its stated requirements. That makes the role potentially accessible to applicants with relevant experience but no degree, although it does not guarantee that every applicant will qualify.
Experience with healthcare-plan enrollment authorizations appears especially useful because the application specifically asks about it.
Resume Keywords
Use these only when they accurately describe your experience:
- Healthcare operations
- Administrative support
- Data entry accuracy
- Health-plan portals
- Enrollment authorizations
- Reauthorizations and disenrollments
- Patient-program status tracking
- Microsoft Excel
- Google Sheets
- Google Workspace
- Slack
- Looker or reporting tools
- HIPAA compliance
- Documentation
- Compliance auditing
- Workflow improvement
- Cross-functional communication
Location and Schedule
- Location: Remote, United States
- Employment type: Full-time
- Training: Pacific Time hours
- Regular schedule stated in description: 9:00 a.m.–5:30 p.m. in the employee's local time zone after training
- Application caveat: The application asks whether candidates are comfortable working Pacific Time hours
- Workspace: Reliable, HIPAA-compliant workspace with stable internet
- Equipment: Provided by Pair Team
- Sponsorship: Not available based on the work-authorization questions
- Job ID: 8691606002
Closing Notes
This opening may fit someone with at least a year of healthcare administration, medical-office support, insurance authorization, records processing, or related high-volume administrative work. It is more accessible than many healthcare roles because the listing does not require a degree or clinical license.
The strongest advantages are the remote U.S. location, company-provided equipment, work-from-home stipend, and emphasis on written and systems-based operations. The main catches are the healthcare/admin experience requirement, the unclear pay unit, the Pacific Time question, and the voicemail responsibility.
The official application was last checked on August 12, 2026. Review Job ID 8691606002 on Pair Team's official Greenhouse page and confirm that it remains open before applying.
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