Here are some work from home jobs where you send emails for companies!

Coalition Technologies Email Marketing Specialist

WHY YOU SHOULD APPLY

Coalition Technologies is devoted to delivering clients the highest quality work while providing our team a fun, thriving, and innovative environment. Along with the opportunity for tremendous career growth and rapid advancement, CT offers:

  • The most competitive profit-sharing bonus plan in the industry, paying up to 50% of company profits to full-time employees each month!
  • A highly competitive Paid Time Off plan, promoting quality work-life balance.
  • Subsidized gym memberships to help team members feel their best.
  • Medical, dental, vision, and life insurance packages for all US-based team members.
  • International Health Insurance Reimbursement Program for all international team members, a benefit unique to Coalition.
  • Device upgrade and learning reimbursement programs.
  • Motivating career development plans with clearly defined goals and rewards.
  • Additional job-specific incentives and bonuses.

Plus, 100% of our team works remotely with the support of time tracking software. Our company culture specializes in supporting remote team members, and we’ve been doing so for more than a decade. CT welcomes your application, wherever in the world it's coming from!

YOU SHOULD HAVE:

  • Strong proofreading and editing skills
  • The ability to strategize and implement email marketing campaigns (client side, agency, email service provider), edit HTML or work with complex filter designer logic, and direct marketing and multi-channel marketing
  • Demonstrable knowledge of email best practices extending to targeting, creative messaging, CAN-Spam compliance, responsive design, deliverability, A/B testing, and email performance metrics
  • Experience in strategizing, creating, and implementing drip campaigns
  • The ability to write marketing copy for various industries and/or brands while capturing their voice
  • Excellent verbal, interpersonal, and written communication skills
  • Strong analytical and quantitative skills – ability to use data to develop and measure marketing programs performance
  • Passion about optimization and data analysis, discovering new insights across to increase performance.
  • Self-directed, capable of staying on track and pursuing solutions without supervision
  • Strong organizational skills and exemplary attention to detail
  • Proficiency in commonly used email marketing platforms (Klaviyo, Omnisend, and MailChimp) as well as CMS/backend standard email templates (autoresponder emails for customization in Bigcommerce, Shopify or WordPress)
  • Knowledge and expertise of emailing through ESP/CMS platforms (Salesforce, Hubspot, and/or Drip)
  • The availability to work 40 hours per week from 9:00 am to 6:00 pm PST
  • The ability to maintain strict confidentiality and discretion
  • BA/BS degree in marketing, business, or related field. (Preferred)
  • Agency experience (Preferred)

YOUR DUTIES AND TASKS:

  • Performing day-to-day email marketing activities including, but not limited to, email campaign set-up, joining client meetings, scheduling, testing, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns.
  • Developing and executing email marketing strategies in promotional, transactional, and highly targeted trigger campaigns across the customer lifecycle
  • Ensuring overall client satisfaction through timely and accurate execution of all email marketing campaigns/projects, client customer service issues, client program errors and frequent status communications
  • Establishing and managing a rigorous A/B testing platform to enhance productivity, deliverability, and customer engagement
  • Performing quality control checks and document best practices to produce work that is error-free
  • Troubleshooting technical issues related to HTML templates, list segmentation and other aspects of email execution, as required
  • Setting up multiple complex trigger and program based emails as well as Ad-Hoc emails
  • Optimize email programs through continual testing of creative, cadence, offers, targeting, etc.
  • Working closely with Digital Producers and Copy Strategists to proactively evaluate branding, design, messaging, and functionality of email to develop the most effective email campaigns
  • Monitoring deliverability and ensure CAN-SPAM compliance to maintain high deliverability, data hygiene and channel health
  • Defining business and data requirements for email campaign implementations when it comes to building journeys, triggers and dynamic emails
  • Analyzing email and customer behavior and their key characteristics to improve email marketing
  • Participating in the quality assurance process to ensure final product meets client's expectations by deploying and evaluating test emails to a variety of ISPs
  • Maintaining email standards including opt-in/out processes, email size, HTML, format, etc.
  • Participating in regular strategy discussions, occasional client calls, and client presentations
  • Staying up-to-date on current trends and best practices in email marketing
We are looking for talented and diligent candidates who excel in our skills tests, and will consider these candidates even if past experience or educational background criteria aren't met.

*Starting base pay in the US states of California, New York, Washington and Colorado for this position ranges between $18 – $30 per hour

Tier 1 Technical Support Specialist

Location:  Remote — Americas

🎥 What are we doing at Uscreen? 

Uscreen is a hyper-growth (and profitable) bootstrapped product-led SaaS business revolutionizing the way that video-based entrepreneurs & creators monetize their content.  We have grown from 30 to 120 employees over the last year — with the best yet to come!

Uscreen provides an all-in-one platform for entrepreneurs to sell subscriptions, VOD, and live-streamed events on the web, through mobile apps, and via OTT (over-the-top) devices.  

11,000+ video creators sell, market, manage, & grow their content business with Uscreen — and they generate tens-of-millions of dollars in revenue doing it!  See some of our awesome customers here.

As a Tier 1 Technical Support Specialist, you will help our creators & entrepreneurs grow by solving interesting technical challenges.  Our customers will lean on you to get the most value out of the Uscreen platform.  By providing that support, you’ll help us take our industry-leading customer satisfaction scores to new heights!

🚀 What you’ll do

  • Answer live chat and email support questions from our clients in a timely, accurate fashion
  • Be an expert on our platform, platform limitations, and platform workarounds
  • Contribute to the Support internal ‘knowledge base’ and help ensure technical changes are promptly reflected in external facing ‘help guides’
  • Other duties and projects as delegated by the Manager of Technical Support

🔥 Do you have what it takes?

  • Working hours, Monday through Friday 10 am – 7 pm Eastern Time (must be based in the Americas)
  • 2+ years of Technical Support experience, with preference for experience in a SaaS environment
  • Fluent in verbal and written English
  • Preferred experience with one or more of the following: html, css, web application troubleshooting, javascript, APIs, webhooks, live streaming, SVOD / TVOD
  • Thrive in a fast paced environment

🎁You get bonus points if…

  • Demonstrated interest in the SaaS, online video, and influencer industries
  • A growth mindset and a positive attitude
  • A strong desire to excel and achieve 
  • Experience with online video or website hosting
  • Experience with Intercom
  • Overall a kind and fun person 🙂

✔️ Our commitment to you

  • 💵 We will compensate you competitively.
  • 🍎 Your growth is our growth! We’ll provide you with access to best-in-class training, workshops, and conferences to help you develop and succeed in your role.
  • 👟 It’s a marathon, not a sprint. We make sure you have a clear growth plan to help you get to the next level at Uscreen.
  • 🛸 100% Remote – Work from wherever your heart desires, as long as you have access to stable internet and a conducive workspace. 
  • 🌴 Our flexible PTO policy encourages every team member to take the time they need to unwind and recharge. 
  • 🧑🏻🍼 We also offer flexible parental leave.
  • 🦺 Your home office should be ergonomic and inspirational to help you make some magic ✨. We’ll give you a generous WFH stipend to help you set one up.
  • 🏢 And if WFH is not for you, we’re happy to pay for your coworking space.
  • 🌞 We’re proud to offer personal development and mental wellness stipend.
  • 🎳 🍻​​ We host virtual social events and company retreats filled with fun activities to ensure you feel part of the Uscreen family.

Sticker Mule Customer Support Job (Filled)

This job filled very quickly after I found it.


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