If you want to work from home without being on the phone with customers all the time, here are some of the highest paying jobs you can get worldwide as well as where to find them.

Be sure to check the listed jobs page links below for each company if you're interested in the specified jobs.

Table of Contents:

Software Engineering/Web Development

If you want a high paying work-from-home job that you know will be relevant for years to come, learn how to code and get into some sort of software engineering or web development.

Here are a few great companies that have these jobs:

Toggl

Toggl is a time tracking and reporting services company that typically has some work-from-home jobs available worldwide.

Here, you can find jobs like:

  • Frontend Developer
  • Backend Developer
  • Swift Developer
  • PostgreSQL DBA

Company details:

Compensation/Benefits:

Software development jobs typically pay between $55,000 and $70,000 here.

You can learn more about their benefits here.

Qualifications:

One nice thing about Toggl is you can apply without much experience or a degree.

All you have to do is perform well on their skills tests.

It's kind of a new way for some companies to see if you have what it takes to do a job without just having you send them your credentials.

Modern Tribe

Modern Tribe is a digital agency that uses design and technology to break down complex problems and build sustainable solutions.

Here you can find jobs like:

  • Frontend Engineer
  • UI Developer
  • WordPress Engineer (Backend)

Company details:

  • Modern Tribe jobs page
  • Employee reviews
  • Modern Tribe benefits

Compensation/Benefits:

At Modern Tribe, many of their jobs pay you $40-$60 per hour.

Qualifications:

Here's an example of some qualifications for a Frontend Engineer job here:

  • Exceptional HTML & CSS (including experience with Sass or PostCSS and BEM) skills
  • Mid to advanced level vanilla JavaScript experience (including experience with webpack, babel, and ES2015+ syntax)
  • Experience working with design systems and design system thinking
  • Mid to advanced level experience developing WordPress powered sites
  • Proficiency at local environment setups, including docker
  • Proficiency in version control, namely GIT

Sticker Mule

Sticker Mule does custom labels and packaging for food, beverage, medical and essential services support.

Pretty much any software engineering or product design-related jobs that I've seen pay around $135,000/year with a $20,000 signing bonus.

These are traditionally jobs that mostly involve coding or design and very few phone calls, especially with customers.

Sticker Mule also hires exclusively remotely for these types of jobs and lets you apply from just about anywhere worldwide.

Sticker Mule Links:

Chat Support

Help Scout

At Help Scout, look for the Technical Support Specialist position.

Check out the details below:

What You'll Do:

  • Spend much of your day helping potential and current customers via email.
  • You’ll troubleshoot potential bugs, document feature requests, and collaborate with the rest of the team to help elevate the voice of the customer at Help Scout.
  • Specialists help a minimum of about 250 customers a month.

Compensation/Benefits:

  • $71,000-$90,000 USD per year for this role, depending on your prior experience.
  • Health and dental insurance is 100% covered for you and your family.
  • They cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).
  • 3-4 weeks of vacation per year in addition to public holidays, but there are no firm rules.
  • After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off.
  • 12 weeks of paid leave for all new parents.
  • Up to $1,800 per year as a personal development stipend to improve your craft.
  • A Mac laptop or equivalent of your choice, and a $1500 stipend so you can feel ready to work from home. They also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere.
  • They also offer complete transparency about they company. Everyone has full access to business metrics and financial information about the company.
  • See this page for more on benefits

Required Qualifications:

  • You have some experience working in Support or Success. You’re passionate about support and the important role it plays in a company, and you’re excited to build a customer-centric career. 
  • You’re an incredible communicator, fluent in written English. Your writing is clear and simple. 
  • Your empathy and self-awareness help you intuitively and proactively solve potential customer troubles. You’re a problem solver who goes out of their way to help people – always.

Buffer

At Buffer, look for the Customer Advocate position.

Check out the details below:

What You'll Do:

  • Delighting customers creatively over email, live-chat, and social media.
  • Driving success for customers with the Buffer platform and helping customers achieve their goals.
  • Working closely with the Quality Assurance team to escalate bugs and customer feedback.
  • Collaborating with your team daily over asynchronous channels like email and Slack, and weekly over live video syncs.
  • Growing as a technical support professional as you learn the ins and outs of the Buffer platform.

Compensation/Benefits:

  • $55,000-$87,000 USD per year for this role, depending on your prior experience.
  • Get a laptop + $500 to set up your home office.
  • Live and work wherever you like.
  • Health Insurance.
  • Extra money for learning and development.
  • At least 3 weeks/year of minimum vacation, with no upper limit and currently we're working a 4-day workweek.
  • 401(k) with 3% company match.
  • When the company does well, all team members share the profits. 8-15% of profits are distributed annually to the team.
  • 3 months of family leave for all parents, and more is possible.
  • Company get-togethers twice per year.
  • Get some extra cash for a co-working space or coffee shop work.
  • Get a free Kindle and all the free books – digital, physical, and audio – you like, anytime.
  • Take a 6-week Sabbatical, fully paid, after every 5 years with Buffer.
  • See this page for more on benefits

Required Qualifications:

  • Prior customer support experience is required (preferably working with a SaaS product and with both a paid and a free-access customer base).
  • Strong verbal and written English communication skills.
  • Ability to organize, break down, and clearly articulate complex thoughts, ideas, and instructions in written form.
  • Strong ability to take initiative and confidently direct customer interactions.
  • Ability to remain empathetic, even in difficult situations, and guide customers to efficient solutions. Gets satisfaction from helping others.
  • Clear understanding of how APIs work and how Buffer connects to third parties.
  • Well-practiced technical skills and experience working with more complex support (products that integrate with other products).
  • Comfortable working with customers over email, both public and private social media communications, and phone or chat environments.
https://youtu.be/lE4a-V1s-9o

Zapier

At Zapier, you can look for the Customer Champion position.

Check out the details below:

What You'll Do:

  • You'll help customers resolve their issues via email and chat.

Compensation/Benefits:

  • Work from anywhere
  • Competitive salary ($29/hour estimated for customer support jobs)
  • Unlimited vacation policy
  • Great healthcare + dental + vision coverage
  • Retirement plan with 4% company match
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents
  • Computer and software setup
  • Professional development allowance

Required Qualifications:

  • 1-2 years related customer support experience working with APIs or in the SaaS industry.
  • You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

Happiness Engineer at Automattic

What you'll do:

  • Give stellar customer support via live chat, tickets, forums, and one-on-one screenshare sessions.
  • Create detailed bug reports.
  • Help people that use WordPress.com, WooCommerce, Jetpack, etc.

Qualifications:

  • Experience with WordPress, HTML, and CSS.
  • Must be fluent and eloquent in written English.

Compensation:

  • Estimated $69,933/year according to Glassdoor.
  • Work from home worldwide
  • They'll provide or reimburse hardware and software you’ll need, as well as books or conferences that promote continued learning.
  • Coaching sessions to help you set and achieve professional goals.
  • Open vacation policy with no minimum or maximum amount of days off per year, although they encourage you to take at least 25 days annually.
  • Home office setup and coworking allowances.
  • Company-sponsored life insurance.
  • Open parental leave (including maternity, paternity, LGBTQ+, and adoption for all parents). If you’ve been with Automattic for 12 months, your leave up to 6 months is fully paid.
  • WordPress-branded laptop at your four-year anniversary with the company.
  • Paid three-month sabbatical encouraged every five years.
  • Wireless headphones at your seven-year anniversary with the company.
  • Expense a monthly subscription to a mindfulness app, such as Calm, Headspace, Ten Percent Happier, Waking Up.
  • Virtual ergonomic consultations and access to a wealth of virtual ergonomic tips, stretch videos and yoga exercises.

Benefits at Automattic can also vary by location, so here is a link to their benefits by location page.

WP All Import

This is WordPress CSV imports and WordPress XML imports tool.

Here, they occasionally have a $30/hour, non-phone, customer support job that is available worldwide.

Here are the details:

Your main responsibility will be to reply to customers asking for help with WP All Export and WP All Import. You need to love to help others and be able to keep it friendly even when dealing with difficult customers. You need to enjoy the whole process of turning anxious, confused, or angry customers into happy ones. You must be an excellent writer. We want our support replies to be friendly, easy to understand, and concise.

Flexibility

We are a small team but we try to give everyone as much flexibility as possible. Flexibility means that you can work in the mornings, or the evenings, or both, or in the middle of the night, or whatever. It means you can take two weeks off to go on a trip. It means you can wake up and decide you don't feel like working and take the day off without telling anyone.

We aim to be as asynchronous as possible. We hate meetings, live chat, Slack, etc because it causes interruptions. You will have a list of prioritized tasks assigned to you, and we'll do our absolute best to leave you alone so that you can work on them in peace on your own time.

As a remote company, it's important to us to keep a strong line between our personal life and our work. Some places like to tell their employees they are joining a family. They have regular events unrelated to work like social chat rooms, hangouts over Zoom, etc. This is just another way for these companies to emotionally manipulate people into doing more work. You have an actual family and working with Soflyy means you can organize your work around the rest of your life, using your time as you see fit.

Responsibilities

  • Responding to customer support inquiries
  • Adding to and improving our documentation
  • Aggregating customer feedback and assisting us with development/product roadmap decisions
  • Writing concise bug reports based on support tickets that are a result of bugs in WP All Export or WP All Import
  • Testing development versions of WP All Import and WP All Export
  • Developing add-ons for WP All Import

Requirements

The only thing we care about is the ability to provide high-quality customer support to our clients. The more of these boxes you can tick the better, in descending order of importance:

WP All Import Links:

Marketing

Another great field to find high-paying, worldwide, work-from-home jobs is in marketing.

Here are a few companies where you can find these:

Coalition Technologies

Coalition Technologies is a web design and SEO company.

Here, you can find jobs like:

  • Email Marketing Specialist
  • PPC Analyst
  • SEO Analyst
  • Social Media Specialist

Company details:

Compensation/Benefits:

Qualifications:

What's nice about Coalition Technologies is you can get a job without having a ton of experience or a college degree.

In fact, in their application pages, they usually have this statement: “We are looking for talented and diligent candidates who excel in our skills tests, and will consider these candidates even if past experience or educational background criteria aren't met.”

Animalz

Animalz is a content marketing services company.

Here, you can find jobs like:

  • Content Marketing Manager
  • Technical Content Marketing Manager
  • Content Marketing Editor

Company details:

Compensation/Benefits:

  • Many of their jobs pay $60k+ per year.
  • You can find their benefits on their application pages as well as on their jobs page here.

Qualifications:

Here's an example of what their qualifications might look like:

  • You have a passion and skill for writing, and are interested in technical content marketing as a career
  • You have experience writing long-form technical content (1,500 words or more), such as tech journalism articles, tutorials, and/or blog posts
  • You understand how developers and/or engineers think and talk, and can translate that into accurate, compelling, engaging content for a variety of audiences
  • You love working directly with customers and/or stakeholders
  • You want to improve your writing by working closely with an editor
  • You have knowledge of, or direct experience with, on-page SEO
  • You have a reliable internet connection/access
https://youtu.be/S8Vut8k0jFQ
High Paying Non-Phone Work-From-Home Jobs Worldwide 2021

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