Discover is hiring for $23/hour work-from-home jobs with no experience or degree required and $2000 sign-on bonuses.

They're customer support-related positions.

Discover is a credit card brand issued primarily in the U.S.

Table of Contents:

  1. Banking Customer Specialist
  2. Part Time – Entry Level Fraud Customer Service
  3. Customer Service – Graveyard/Overnight Schedules
  4. Balance Transfer Customer Service Representative

1. Banking Customer Specialist

  • We offer 100% remote, combo, or on site – it’s your choice! You do need to live in Ohio, Utah, Arizona, or Delaware (and surrounding area).
  • And… Once you join the team, you will receive an office setup stipend of $250 and if working remote, you will receive a monthly stipend of $60 to help with internet.

Job Description

We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic! Check out all the reasons to apply:

We have lots of options with start dates and schedules.

Our next classes start on June 6th, 2022 and June 13th 2022.

We post all our jobs in Eastern Standard Time- we’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:

  • (DE & OH) Available START times of 8:30 AM, 9:00 AM, 9:30 AM, 10:00 AM, 10:30 AM, 11:30 AM, 12:30 PM, 1:30 PM, and 12:00 AM EST
  • (UT) Available START times of 6:30 AM, 7:00 AM, 7:30 AM, 8:00 AM, 8:30 AM, 9:30 AM, 10:30 AM, 11:30 AM, and 10:00 PM MDT
  • (AZ) Available START times of 5:30 AM, 6:00 AM, 6:30 AM, 7:00 AM, 7:30 AM, 8:30 AM, 9:30 AM, 10:30 AM, and 9:00 PM MST

​Weekend Requirement: Shifts are Monday – Friday. The amount of weekend hours you will be required to work is based on business need. However, you can expect to work a minimum of 3 weekends per month.

Competitive Wage:

Starting wage of $17.00 per hour with shift differential opportunities to earn up to $23.76 per hour.

Full Time Benefits

We could say there are too many to list, but it’s worth it to share the good news!

Starting DAY ONE (yes, you heard that correctly – NO WAITING PERIOD), you can take advantage of our amazing benefit package, designed with you and your future in mind!  Check out the full list:

  • Paid time off (at minimum, 20 personal days + 7 holidays per year)
  • Medical/Dental/Vision/Life Insurance
  • Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options
  • 401K with company match and fixed contribution
  • Employee Stock Purchase Plan

What You Will Do

  • You’ll spend the majority of your shift on the phone (inbound calls), speaking with customers, listening to their concerns, assisting them with online navigation and providing them with the best solutions.  You’ll be a pro at problem solving!
  • Customer care is key- our approach in banking is about finding the right options for the customer by understanding their needs, and the options Discover has for them.
  • Working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 5 MBPS up/download speed from your internet provider.
  • We’ll provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!
  • We’ll provide you with procedures and tools to handle our customer’s needs and strengthen their relationship with Discover.

Qualifications You Will Need to Succeed

The Basics:

  • Be reliable! We need you here to take care of our customers. Be committed to working your schedule.
  • We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace.
  • Be resilient! You will need to be confident and have the ability to cope with rejection.
  • Positive energy, competitive drive, strong communication, ability to focus on the issue and not take things personally. Let your personality shine.
  • We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things.

Bonus Points if you have:

  • 1+ years of experience in related field

Benefits you might not have expected

  • Employee Assistance Program Counselors
  • Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
  • Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop)
  • Opportunities to volunteer in the community
  • Development groups and training
  • If you do choose to work onsite, we have a full service cafeteria featuring Starbucks and subsidized mindful options, as well as access to our Fitness Center. We also have onsite Health Clinics.

2. Part Time – Entry Level Fraud Customer Service

  • Sign-on Bonus: up to $2K*
  • And… We offer 100% remote, combo, or on site- it’s your choice! You do need to live in Ohio, Utah, Arizona, or Delaware (and surrounding area), or Illinois.
  • And… Once you join the team, you will receive an office setup stipend of $250 and enjoy monthly internet reimbursement of $60

*Bonus is paid in the following increments within 30 days of the following milestones:

  • $500 following 60 days employed
  • $500 following 120 days employed
  • $1000 following 365 days employed

To receive the bonus, you must be employed with Discover at the time of payment. Stated bonus payouts are before taxes and deductions as applicable to you.

Job Description

Class Start Date: May 2022

Shift Requirements:

  • 1:00 PM-7:00 PM EST, Monday-Friday w/ weekends as assigned
  • Shifts are listed in Eastern Time

Starting Wage: $13.75

Part Time Benefits

Our excellent perks designed to help you reach your goals and live a rich, healthy life, include the following:

  • Paid Time off (up to 40 hours annually)
  • Full service cafeteria featuring Starbucks and subsidized Mindful options
  • Access to fitness center
  • Opportunities to volunteer in the community
  • Development groups and training
  • On-site Health Clinics
  • Onsite Employee Assistance Program Counselors
  • Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
  • Perks at Work (access discounts from over 30,000 merchants, earning WOWPoints while you shop)

What You’ll Do

  • Process late and trailing transactions on fraud status accounts and zero-fraud loss cases.
  • Update information from merchant receipts to the case information screen.
  • Make manual outbound calls to customers for transaction verification.

How You’ll Do It

  • Perform manual outbound dialing (cell phones) for transaction verification.
  • Process zero-dollar fraud loss cases.
  • Process late and trailing transactions on fraud-status accounts.
  • Update information from merchant receipts to case information.

Qualifications

Basics

  • Strong verbal communication and problem-solving skills
  • Ability to multi-task, as needed, to get the job done

Bonus Points If You Have

  • High school diploma or GED
  • A quiet workspace
  • Internet service with a minimum speed of 5mbps
  • Personal smartphone or a tablet

3. Inbound Customer Service – Graveyard/Overnight Schedules

  • Sign-on Bonus: up to $2K*
  • And… We offer 100% remote, combo, or on site – it’s your choice! You do need to live in Ohio, Utah, Arizona, Delaware (and surrounding area), or Illinois
  • And… Once you join the team, you will receive an office setup stipend of $250 and enjoy monthly internet reimbursement of $60

*Bonus is paid in the following increments within 30 days of the following milestones:

  • $500 following 60 days employed
  • $500 following 120 days employed
  • $1000 following 365 days employed

To receive the bonus, you must be employed with Discover at the time of payment. Stated bonus payouts are before taxes and deductions as applicable to you.

Job Description

We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic! Check out all the reasons to apply: 

We’ve got you covered with a variety of shifts for this position which would start in March 

You’ll notice we post all jobs in Eastern Time zone, but here’s what it means in your local time: 

Available Shifts

  • (DE & OH) Available START time of 12:00 AM EST  
  • (IL) Available START time of 11:00 PM CST 
  • (UT) Available START time of 10:00 PM MST  ​ 
  • (AZ) Available START time of 9:00 PM AZ Time

Note: All Shifts are Monday- Friday with weekends as assigned 

  • Your recruiter will help you find the best shift for your lifestyle! 

Competitive Wage 

Starting wage of $16.00 per hour with shift differential opportunities to earn up to $22.76 per hour. 

Full Time Benefits 

We could say there are too many to list, but it’s worth it to share the good news! 

Starting DAY ONE (yes, you heard that correctly – NO WAITING PERIOD), you can take advantage of our amazing benefit package, designed with you and your future in mind!  Check out the full list: 

  • Paid time off (at minimum, 20 personal days + 7 holidays per year) 
  • Medical/Dental/Vision/Life Insurance 
  • Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options 
  • 401K with company match and fixed contribution 
  • Employee Stock Purchase Plan 

What You Will Do 

  • Working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 5 MBPS up/download speed from your internet provider.  
  • You’ll spend the majority of your shift talking with our customers, listening to their concerns, and providing the best solutions.  You’ll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails. 
  • We’ll provide you with procedures and tools to handle our customer’s needs and strengthen their relationship with Discover.  
  • We’ll provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service! 

Qualifications You Will Need to Succeed 

The Basics: 

  • Be reliable! We need you here to take care of our customers. Be committed to working your schedule.  
  • Enjoy helping others. You will be busy, taking call after call, assisting our customers.  
  • We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace.  
  • Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine.  
  • We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things.  

Bonus Points if you have: 

  • 1+ years of experience in related field  

Benefits you might not have expected 

  • Employee Assistance Program Counselors 
  • Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services) 
  • Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop) 
  • Opportunities to volunteer in the community 
  • Development groups and training 
  • If you do choose to work onsite, we have a full service cafeteria featuring Starbucks and subsidized mindful options, as well as access to our Fitness Center. We also have onsite Health Clinics. 

4. Balance Transfer Customer Service Representative

  • Sign-on Bonus: up to $2K*
  • And… We offer 100% remote, combo, or on site – it’s your choice! You do need to live in Ohio, Utah, Arizona, Delaware (and surrounding area), or Illinois
  • And… Once you join the team, you will receive an office setup stipend of $250 and enjoy monthly internet reimbursement of $60

*Bonus is paid in the following increments within 30 days of the following milestones:

  • $500 following 60 days employed
  • $500 following 120 days employed
  • $1000 following 365 days employed

To receive the bonus, you must be employed with Discover at the time of payment. Stated bonus payouts are before taxes and deductions as applicable to you.

Job Description

We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic! Check out all the reasons to apply: 

We’ve got you covered with a variety of start dates and shifts 

You’ll notice we post all jobs in Eastern Time zone, but here’s what it means in your local time: 

  • (DE & OH) Available START times of 7:00am to 9:00am EST  
  • (IL) Available START times of 6:00am to 8:00am CST  
  • (UT) Available START times of 5:00am to 7:00am MST  ​ 
  • (AZ) Available START times of 4:00am to 7:00am AZ Time

Note: This is a Flex Shift of 30-39hrs/weekAll Shifts are Monday- Friday with weekends as assigned OR Sunday – Thursday. 

Competitive Wage 

Starting wage of $16.00 per hour with shift differential opportunities to earn up to $20.70 per hour. 

Flex Time Benefits 

We could say there are too many to list, but it’s worth it to share the good news! 

Starting DAY ONE (yes, you heard that correctly – NO WAITING PERIOD), you can take advantage of our amazing benefit package, designed with you and your future in mind!  Check out the full list: 

  • Paid time off (at minimum, 20 personal days + 7 holidays per year) 
  • Medical/Dental/Vision/Life Insurance 
  • Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options 
  • 401K with company match and fixed contribution 
  • Employee Stock Purchase Plan 

What You Will Do 

  • Working from home, you will need a quiet workspace so you can focus on our customers.
  • You’ll also need a minimum of 5 MBPS up/download speed from your internet provider.  
  • You’ll spend the majority of your shift talking with our customers, listening to their concerns, and providing the best solutions.  You’ll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails. 
  • We’ll provide you with procedures and tools to handle our customer’s needs and strengthen their relationship with Discover.  
  • We’ll provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service! 

Qualifications You Will Need to Succeed 

The Basics: 

  • Be reliable! We need you here to take care of our customers. Be committed to working your schedule.  
  • Enjoy helping others. You will be busy, taking call after call, assisting our customers.  
  • We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace.  
  • Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine.  
  • We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things.  

Bonus Points if you have: 

  • 1+ years of experience in related field  

Benefits you might not have expected 

  • Employee Assistance Program Counselors 
  • Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services) 
  • Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop) 
  • Opportunities to volunteer in the community 
  • Development groups and training 
  • If you do choose to work onsite, we have a full service cafeteria featuring Starbucks and subsidized mindful options, as well as access to our Fitness Center. We also have onsite Health Clinics.  

Links:


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