About the Role:
$50k/year is the estimated compensation for this job according to Glassdoor.
- 1-2 years of experience.
- You have strong written communication skills.
- You are excited to be a part of an early startup with some serious traction.
- You've supported customers for a consumer SaaS product.
- You're skilled at understanding and implementing technical workflows at a fast pace.
- You love understanding customer needs, and get satisfaction out of being extremely helpful.
- You want to be involved in the early days of a startup and have a strong voice to inform product development and our roadmap.
- You have experience walking customers through advanced technical troubleshooting processes.
- You have experience using Zapier to automate workflows (ideal, but not a must-have.)
- You have experience working with community products (ideal, but not a must-have.)
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