Check out this very easy non-phone work-from-home job paying around $1250/month!

It's the Customer Support Specialist job at Insycle.

Insycle is a data management service.

Technical Customer Success Manager at Chameleon

What you'll do:

  • Drive new customer onboarding, which includes: leading kick-off calls, sharing best practices, joining implementation check-ins, co-building sessions, etc.
  • Be the customer’s strategic partner throughout the whole customer journey, driving product adoption and identifying risks or opportunities
  • Run regular customer expert sessions with our top customers to jointly identify how they can better leverage Chameleon to drive value.
  • Contribute to a customer-centric culture by championing customer needs and influencing product priorities within our team.
  • Engage customers experiencing difficulty in a friendly and comforting manner
  • Partner with the Sales team both during the sales process and throughout the whole customer journey to help identify opportunities and risks.
  • Directly address customer questions and identify opportunities to improve our product education resources
  • Proactively investigate, resolve, and act as a point of escalation for any technical issues customers come across.

Qualifications:

  • 2+ years working as a Customer Success Manager, Support Engineer, Technical Account Manager, or similar role.
  • 1+ years working at a SaaS startup (<50 employees)
  • Basic understanding of HTML, CSS, JS; web technologies (e.g. iframes, shadow DOMs, SPAs, etc.); APIs; and browser console debugging tools.
  • Empathy with customer goals, frustrations, and circumstances; a desire to help others.
  • Eye for design and interest in how software UX can be improved.
  • Passion for digital products and interest in becoming an expert in the field of product-led growth, user onboarding, and self-serve success.
  • High emotional intelligence and ability to communicate effectively with people from different backgrounds and levels of experience.
  • You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
  • You are located in the Americas or Europe Despite your willingness to work these hours if you are located in a different timezone, we cannot consider you at this time
  • Fluency (written and verbal) in English

Benefits:

  • Competitive salary and early-stage equity. Range US $50-85k (offer will be based on your experience and geography)
  • High quality standards, regular feedback, and opportunities to help you grow quickly
  • Flexible work hours and unlimited vacations
  • New Macbook and budget for home office equipment
  • Allowance for books and other personal learning resources
  • Allowance for mindfulness/meditation app subscription
  • Work with some of the best product people in the world as customers
  • Fully-paid international team retreats

Links:


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    1 Response to "$6800/Month International Work-From-Home Job with Flexible Hours & New Free Laptop"

    • Michael

      Hi, Thanks for your advice

      But I am not from USA. Am from Africa continent, Kenya country, Nairobi City
      I am over 18 years old, Computer typist with over 120 W.P.M and over 10 years Typist experience.

      Please check whether I can be accepted elsewhere than USA.

      Thank you.
      michaelkinuthiagichia@gmail.com

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