Sykes Customer Service jobs
What you'll do:
- Handle inbound service calls
- Understand and strive to meet or exceed metrics while providing excellent customer service
- Drive customer satisfaction through voice, chat, and/or email communications
- Multitask and navigate through multiple systems
Qualifications:
Required:
- You are 18+ years of age
- You have a high school diploma (or GED equivalent)
- You can pass a criminal background check and drug screening
- You are eager to advance your career with a reliable company
- You work well with a team or independently
Preferred:
- Customer service experience preferred, but not required
- Experience in the financial services, healthcare or technology industries preferred, but not required
Benefits:
- Hands-on, 100% paid training
- Benefits including medical, dental, life, and vision insurance, company matched 401K, and generous paid time off
- Tuition assistance
- Work from home benefits include saving time, money, and the environment
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