Here's a job that lets you work at home worldwide without needing experience to apply.

It's the Customer Advisor position at Empire Flippers.

Empire Flippers is a company of website brokers that deal with buying and selling sites.

Here are the job details:

Links:

What you'll do:

  • Provide chat support coverage M-F.
  • Overlapping shift work conducts business primarily during 7 am to 10 pm Eastern Standard and/or Central Daylight time zones.
  • Handle outbound calls. This may include discussions with potential buyers or sellers who want to understand how our process works. 
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Properly handle escalating unresolved queries to the next level of support.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Create tickets and provide general support work in Zendesk as needed.
  • Update customer data and produce activity reports as needed.
  • Preserve and grow knowledge of Customer Advisor procedures, recommending process modifications or improvements as needed.
  • Communicate with colleagues via Slack messaging application.
  • Attend weekly team calls via Zoom.
  • Review documents sent by customers. 
  • Other duties as assigned.

Qualifications:

  • Proficiency in English.
  • Strong attention to details.
  • People person – must enjoy helping others.
  • Ability to closely follow processes.
  • Strong client-facing and communication skills.
  • Advanced troubleshooting, time management, and multi-tasking skills.
  • Ability to ask questions whenever unsure about how to proceed.
  • Be able to prioritize tasks quickly. 
  • Not easily overwhelmed by fast paced environment. 
  • You are proficient with Google Suite, Slack, Skype and Zoom.

Compensation:

  • $2500/month base pay + performance based incentives
  • Live and work from anywhere in the world
  • “Twice a year we gather in a fun location and collaborate over the latest projects and ideas. Our meetups take place all over the world.”
  • Unlimited vacation
  • “We offer a fully paid Global Health Insurance plan so you are covered anywhere you go.”
  • “We provide an annual stipend to support teammates with ongoing professional development through education and training.”
  • “Our EAP provides a little extra assistance to help with counseling, legal guidance, substance abuse, elder / dependent care & much more.”

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