Here are some $27/hour or more work from home jobs with no phone calls hiring now!
Social Media Agent at LiveWorld
At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. Flexibility is needed to occasionally work evenings, nights, weekends, and/or holidays.
Primary responsibilities for the various agent positions may include, but are not limited to:
Review and take appropriate action on social media posts according to brand guidelines, to include rejecting or approving content, tracking, and escalating.
Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
Actively engaging with online users, stimulating, guiding, and participating in conversations. Authoring responses on the fly.
Research customer service answers, in some cases client CRM systems.
Identify and escalate trends, topics, sentiment, and emerging issues
Required skills and traits
Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
Strong keyboard skills
Ability to navigate between multiple systems or applications simultaneously
Demonstrated personal or professional success engaging in a social channel
Recommended education and experience
Minimum 18 years of age required 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
Some experience in a call center environment helpful.
Work-at-home experience helpful.
Social media moderation and engagement experience preferred but not required
Healthcare background desirable but not required
Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
College Degree or equivalent experience preferred
Environment and Technical Requirements
Dependable, high-speed Internet access
Dependable telephone access (landline preferred for training)
Ability to work in a quiet and secure home office atmosphere
Work must be performed on a desktop or laptop computer. Use of a tablet or mobile phone is not feasible for this position.
Language Fluency Requirements
All applicants must be fluent in English.
Some positions involve fluency in reading and writing in other languages
Language fluency testing and writing samples are a requirement for all hourly positions. English for all positions and specific languages for some positions
LiveWorld defines fluency as complete competency in reading, writing, and speaking at a native or near-native level.
We are currently recruiting US Residents with fluency in the following languages:
- English
- Danish
- Dutch
- Flemish
- French
- German
- Italian
- Norwegian
- Portuguese
- Spanish
- Swedish
Links:
Part-Time Controller at LeadSimple
Expectations for your first 90 days:
- ACCOUNTING: Take over all monthly accounting processes within 30 days, including management of our outsourced bookkeeper and providing data to fractional CFO.
- ACCURACY: Implement controls to ensure the accuracy of our financial data, including calculation of commissions and categorization of expenses.
- EFFICIENCY: Analyze our spending patterns and suggest opportunities for savings/efficiency improvements.
- ANALYSIS: Revise and improve our overall company forecast that incorporates the outputs of the departmental forecasts, including a 24 month forecast, budget, actuals and hiring plan.
- COMPLIANCE: Audit our tax & compliance posture, and develop a roadmap for addressing issues found.
A day in the life of…
- Direct preparation of financial statements
- Prepare financial data for planning and analysis with the COO
- Develop systems for financial operations that are robust and scalable by leveraging technology
- Manage accounting, budgeting, billing, collections, and spend management systems for all company operations
- Oversee compliance and reporting of quarterly and annual reports with tax and regulatory agencies
- Collaborates with the People Operations team to provide financial information to team members
- Partner with People Operations to onboard and offboard team members
- Partner with all leadership team members to share budget and forecasting insight on a monthly basis
Perks:
- Part-time that could work up to full-time
- Fun and fast-paced work environment with smart, caring people
- Location independence
- Mission driven company and values-based culture
Please only apply if you:
- Embrace learning new technology
- Analyze and strategize
- Communicate crisply
- Proactively seek solutions
- Own the outcome
- Lead in a meaningful way
- Bring an optimistic “can do” attitude
- Supply your own internet and smartphone
- Have B2B SaaS experience (preferred)