Here is a $96/hour work-from-home job with no experience required hiring immediately worldwide!
Head of Customer Success at LeadSimple
LeadSimple is a sales and operational process automation company.
What you'll do:
- Increase PS capacity (while maintaining operating margin)
- Increase product engagement
- Increase NRR
- Make the support team a competitive advantage
- Make the professional services team effective and efficient
- Connect information between customers and the company
- Define and optimize the customer journey
- Drive strategic value for customers
- Lead cross-functionally to drive customer success
- Drive alignment with renewals, expansion, and sales
- Own key departmental metrics
Qualifications:
- Embrace learning new technology
- Learn fast
- Communicate crisply
- Proactively seek solutions
- Own the outcome
- Embody emotional maturity
- Bring an optimistic “can do” attitude
- Supply your own internet and smartphone
- Have B2B SaaS experience (preferred)
Benefits:
- Monthly Friday Free Day
- Company Holidays
- Paid Time Off (in addition to the above)
- Monthly Healthcare Allowance
- Yearly Vacation Allowance
- Fun and relaxed work environment with smart, caring people
- Location independence
- Mission driven company and values-based culture
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