The Arise® Platform connects your business to remote customer service with well-known brands. Through the Platform, your business can provide remote customer support; generating revenue while saving on costs associated with working outside of the home. Sign up to use the Arise® Platform right now. You get to choose your clients and create your flexible schedule from the comfort and safety of your own home.
Customer Support for Healthcare Transportation Service Provider
What to expect:
– Help connect individuals with the transportation needed to fulfill their medical needs.
– Interact with customers and providers, answering questions related to the appointment in question.
– Interact with a wide demographic, providing an exemplary level of customer service every step of the way.
What it takes to succeed:
– Ability to interact with customers
– Display customer empathy
– Outstanding problem-solving skills
– Ability to provide knowledgeable, friendly, and eloquent customer service
Skills necessary:
Most of the enterprise client programs on the Arise Platform require customer service skills. This can include specific skillsets as defined by the client, and soft skills such as empathy, positive attitude, and attentiveness.
In order to service a client through the Arise® Platform, you must pass a series of assessments and successfully complete a virtual certification course specific to the client requirements for the program you have selected.
Certification courses can be as short as a few days or can last up to six weeks, and may include live instruction and/or self-paced work, depending on the complexity of the client program.
For more general information on certification, click here; you can find specific details about this program if available and other client programs in the Program Announcement on the Arise portal after registration.
What you'll be doing:
Use your friendly customer service skills to assist with inbound service requests, helping to connect individuals with the transportation needed to fulfill their medical needs. You’ll be ready to interact with a wide demographic, providing an exemplary level of customer service every step of the way. Provide help, solve problems, and connect with people!