Make $176/day listening to calls at home without talking!

Quality Assurance Specialist at Alpine

Alpine is a Contractor-grade furnaces, heaters, air conditioners and indoor air quality products for residential, commercial and industrial use.

What you'll do:

  • Review inbound and outbound calls for teams for quality assurance according to our metrics
  • Research account activity to ensure proper completion, follow up, and communication.
  • Review chat logs for team members for quality assurance.
  • Audit data and system reports for discrepancies, identifying and reporting anomalies

Qualifications:

  • Ability to make thoughtful decisions
  • Active listening skills
  • Appreciation for research
  • A good balance of left and right-brained thinking
  • Can hold people accountable to high standards
  • Strong attention to detail with a precision-mindset
  • Must have high-speed internet, a quiet workspace without family or pets in the room and a back-up plan for power or internet outages (we provide all computer and headset equipment)

Benefits:

  • Competitive compensation
  • Group health insurance including health savings account; dental and vision insurance
  • 401k with company match
  • Paid time off
  • Work-from-home position
  • All computer equipment provided

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