Wouldn't it be nice to get a work-from-home job that gives you $1500 upfront before you even get started?
At Optum, a pharmacy benefit manager and care services group, you can get customer service jobs that allow you to do just that.
Also, these jobs are fairly easy and pay $15-$24/hour!
Here are the details:
What you'll do:
- Support the continuum of care for TRICARE Beneficiaries by scheduling a variety of medical services in accordance with customer availability, Military Treatment Facility (MTF) capabilities and contract guidelines.
- Respond to a variety of inquiries and resolves issues with regard to TRICARE eligibility in a timely manner while maintaining sensitivity toward military culture.
- Conduct customer contacts related to beneficiary support, referral follow-up, education and resource inquiries
- Identify potential emergent concerns and follow contract specific protocol connect beneficiaries to the TRICARE NAL clinical team.
- Maintain constant awareness of service level and queue status in order to meet contractual requirements.
- Support the continuum of care related to Global Nurse Advice Line contacts
Required Qualifications:
- High School Diploma / GED (or higher)
- Customer service experience
- United States Citizenship
- Ability to obtain favorable adjudication following submission of Defense Health Agency eQuip Form SF86
- Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Preferred Qualifications:
- Proficient computer skills including Microsoft Office programs such as Microsoft Excel (general spreadsheet navigation, data entry and sorting), Word (creating and editing word documents), and Outlook (email and calendar)
- Experience working in the Healthcare Industry
- Experience working with Medicaid or Medicare
- Experience working in a call center environment
- Prior military or TRICARE Beneficiary experience
Compensation/Benefits:
- They don't mention the pay range for every state, but for Colorado it is $15-$22.02/hour and $15-$24.13/hour for Connecticut/Nevada.
- $1500 sign-on bonus
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
Keep in mind that all benefits are subject to eligibility requirements.
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