A Claims Invoice Processor is responsible for receiving, verifying and issuing payments to repair facilities, vendors and contract holders. This position also includes answering internal and external phone inquiries and providing information and explanations on the various levels of contract coverage and terms.
KEY RESPONSIBILITIES:
- Review invoices for accuracy and issue payment to repair facilities nationwide
- Analyze information in contracts and claim system to apply appropriate benefit amounts
- Distribute internal information to aid Claims Adjudication Department
- Answer phone inquiries and provide information and explanations on the various levels of contract coverage and terms
- Manage workflow, process and complete all payment requests and documents according to established procedures
- Be a team member, work effectively in a friendly team environment
- Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.Â
- Other Job Duties, as assigned
JOB QUALIFICATIONS:
- Minimum High School graduate or GED is Required
- Strong organizational and customer service skills with ability to problem solve and multitask must be detail oriented with a high level of accuracy in data entry skills.
- The ability to maintain confidentiality of sensitive information
- Possess excellent written and verbal communication skills, must be able to communicate effectively with contract holders, agents, dealers, internal staff/upper management and customers, call center experience preferred.
- Proficient working on a PC, working knowledge of MS Office, able to learn new programs quickly, type at least 40 wpm, and document information while discussing the claim over the phone.
- The candidate(s) offered this position would be required to submit to a background investigation.
Compensation: $18.00/hour
Our benefits include:
Benefits As an industry leader, Endurance provides competitive compensation with full and part time opportunities—but that’s just the beginning.
- Competitive salary
- 401(k) with company match after 90-days of employment
- Medical, Dental and Vision Insurance
- Voluntary Life Insurance
- Internet Stipend
- A company culture that supports balancing your work and personal life, including company events, bonding experiences and a work from home environment
About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.