Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
We’re looking for highly motivated sales professionals to join our Sales Development team in Sales Development Representatives role in our Dallas and Provo Location. This position offer a unique chance to build a rewarding career with a company that values growth and provides continuous opportunities for advancement.
Where You’ll Work
Shopify is Digital by Design and our workforce is remote. As Shopify continues to expand its global presence, we're thrilled to announce that we’ve opened two new sales hubs in Dallas, Texas and Provo, Utah! We’re looking for energetic Sales Development Representatives to join us and champion innovation and creativity while shaping the future of e-commerce. Successful hires will be required to work under a hybrid model spending 4 days a week (currently Monday, Tuesday, Thursday and Friday, subject to change) in the sales hub office in Dallas or Provo. This hybrid model is something we are trying on a temporary basis, for certain sales positions only. As such, you should be ready to pivot and be prepared for a future that is fully remote, fully hybrid, or something in between!
Role Overview:
Our Sales Development team directly collaborates with notable brands and entrepreneurs. You’ll help them launch or expand their commercial footprint, whether through e-commerce or physical retail. You’ll be at the forefront of developing sales solutions and providing strategic insights that support our clients’ success.
As a Sales Development Representative, you will play a crucial role in generating new sales opportunities and adding qualified leads to our sales funnel. You will be responsible for either outbound, inbound or both prospecting, including cold outreach via phone, email, and LinkedIn, as well as qualifying warm leads. You’ll be the merchant's dedicated point of contact during the qualification period, creating an incredible first impression and providing an unrivaled merchant experience. Your work will directly impact our goal of making commerce better for everyone. You will collaborate with cross-functional teams internally and externally, ensuring effective communication and problem-solving.
At Shopify, we offer a unique opportunity for high-impact sales professionals to build a rewarding career with continuous growth opportunities. You will stay up-to-date with new commerce trends and develop a deep understanding of our product offerings to help merchants grow on Shopify.
Responsibilities
- Conduct high-volume outreach to qualify leads through calls, emails, social media, and other channels
- Ask the right questions and qualify merchants via live web chat and phone inquiries
- Maintain active engagement with new and existing leads through creative and personalized follow-up
- Collaborate with cross-functional teams to ensure seamless communication and problem-solving
- Connect inquiries to the appropriate Shopify Sales Representatives through high-level qualifying conversations
- Contribute to building a positive culture and upholding Shopify values
- Liaise with peers across different markets to refine processes and evolve the scope of the role
- Serve as a proactive point of contact for clients, ensuring an exceptional service experience
- Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants
Desired Skills and Qualifications
- Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify’s offerings
- Proven ability to manage detailed sales cycles and succeed in a competitive environment
- Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings
- Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred
- Self-motivated and driven by results, with the tenacity to pursue leads and close deals
- Ability to multitask, prioritize responsibilities, and thrive on change
- Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening.